Hard To Find Whisky Reviews 1,056

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 588 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly, often internationally, and are exceptionally well-protected during transit. Many appreciate the careful packaging, with items like bottles and their cases being handled with great care. The product selection is frequently highlighted as outstanding, offering a wide variety of items, including hard-to-find options, at competitive prices. Reviewers also commend the excellent customer service, describing staff as helpful and prompt in fulfilling orders and addressing inquiries. However, some customers experienced issues with delivery, such as parcels being left unattended by the delivery company. Additionally, a few people reported problems with international shipments getting stuck in customs due to incorrect shipping processes, leading to financial losses in some cases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Clients share positive opinions on product, frequently praising the wide and unique selection of whiskies,... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and speed. Many... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello.Review based on several orders placed on the website. Very serious, very professional! Order shipped quickly and received promptly, even internationally. The items ordered are completely consis... See more

Rated 5 out of 5 stars

I have purchased several items from Hard To Find Whiskey over the years. Great customer service. Great selection of items to chose from. Usually receives the items with 3-5 day. Highly recommended.

Rated 5 out of 5 stars

I looked for a whisky that I was told about and that it was an inaugural release. I quickly found it and purchased it. The bottle was delivered quickly in a protective inflatable sleave. I like that... See more

Rated 5 out of 5 stars

Spot on service excellent delivery very fast and the packaging is second to none. I especially like how they package the box separate to the bottle . Will always buy from them in fact since writing... See more


Company details

  1. Liquor Store

Written by the company

The Hard To Find group is an independent family owned and run business. Based in Birmingham's historic Jewellery Quarter, we specialise in rare, collectable and new releases of Single Malt Scotch Whisky along with an ever-growing range of Bourbon, Gin, Vodka and Gifts. Our Whisky store in the Jewellery Quarter is regarded as one of the most prestigious Whisky stores in the UK. It is from here that we showcase one of the finest collections of rare and collectable whiskies from iconic distilleries around the world. Our online store is home to one of the most extensive collections of Whisky that you will ever encounter. We have new releases, old favourites, award-winning collectables, antique rarities, and unusual curiosities that are rarely encountered elsewhere. Whether you are searching for the ultimate gift, the next bottle for your collection, or a treat for yourself, we can help you to unearth the perfect bottle.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Quick Service

I've bought a bottle of whisky from Hard To Find every pay day for about a year now, and have only ever had perfect service: quick dispatch, safe shipping, and a great range that's expanded my whisky experience enormously.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

No better place

Great selection, fast delivery, safely and perfectly packaged. My go to place, period. Thank you and keep up the great service guys. Sliante!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, item packaged safe and secure in sturdy box and hard inflated plastic casing with box neatly folding inside. Extremely pleased with purchase which was made for a present and was well received by recipient. Thanks

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Unfortunately one of my bottles was damaged in the post despite being packaged securely. When I emailed i got an instant response and a replacement arrived the next day. I will definitely be using again in the future

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Hard to find whisky is one of the best…

Hard to find whisky is one of the best companies I’ve ordered from! I ordered a bottle that I’ve had trouble finding at a pretty reasonable price. In 3 days I had the bottle in perfect condition! I will definitely be using them again! It’s a pleasure doing business with such a reputable company!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Great product range, Very fast delivery with rock solid packaging. Highly recommended.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

After some cousins from Scotland…

After some cousins from Scotland discovered Hard To Find Whisky, they put me on to it and have had nothing but good things. I was looking for a specific Jack Daniels bottle, that i could find no where in the US. Not only did they have it, but shipped it to me in 3 days. Definitely will be ordering again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Royal Lochnagar 12 year old

While working in Scotland 25 years ago, I visited a liquor store and asked for some whiskey from one of the ‘smaller’ distilleries and the clerk suggested the Royal Lochnagar 12 year old. I loved it immediately and on one of my works trips I managed to tour Royal Lochnagar Distillery. A truly wonderful experience!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

All good so far

Easy to order, kept informed of delivery which arrived as promised. As its a gift I cant give any feedback on the product yet but judging by Love Your Weekend guest reports they should be great!

13 February 2026
Unprompted review

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