Sarah at the Warrington store was very helpful and so pleasant to deal with. She was very knowledgeable and answered all our questions with great patience. My daughter and I were given tea and bisc... See more
Location
Switch locationUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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See what reviewers are saying
After an initial mix up with the base required by me for the Stressless chair I ordered it was quickly resolved after a call to them and a revised invoice sent to me. The chair arrived in to them in t... See more
We were helped by Lynn in Warrington store was so empathetic and helpful towards my Mother in Law . The shop is clean, smelled lovely and was a welcoming environment we were encouraged spend as much... See more
We were looking for sofas and were helped by Lynn. She was knowledgeable,attentive,explained the various options with each sofa. She also stood back to allow us to wander through trying out each sof... See more
Company details
About HSL Chairs - Warrington
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, United Kingdom
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brlliant assistant
Great service
Chris & Alex who delivered my chair were really friendly and obliging. First class.
Rang saleslady kate at Warrington…
Rang saleslady kate at Warrington previously to visit explaining our needs/requirements for furniture on arrival to our appointment she had a list of suitable pieces that might suit needs which saved time and confusion while not being pushy or overbearing
Just purchased a recliner chair from…
Just purchased a recliner chair from the Warrington showroom and I’m impressed enough to write a review. The staff are welcoming, empathetic and knowledgeable. Lynn was great and couldn’t do enough to help and the other staff were all supportive. Great experience and recommend to anyone.
Knew what I wanted before entering the…
Knew what I wanted before entering the store so purchase procedure was smooth and straightforward. Impressed with staff person I dealt with.
Completely satisfied with the whole procedure.
We were made to feel welcome as soon as…
We were made to feel welcome as soon as we entered the shop - having viewed the sofas for a while the salesman who was called John came over to assist us. John was very friendly and knowledgeable about the products, helpful but not in any way pushy. We purchased two sofas and a chair because we felt the quality far exceeded the products we had viewed in other stores, we perhaps paid a bit more but in our opinion the extra quality was worth it. A good all round experience greatly helped by John.
Great help at the Warrington HSL
My daughter and I visited HSL Warrington and was greeted by Lyn and a gentleman doing work experience with a smile and offer of help .They were informative and listened carefully to my needs Nothing was too much trouble le and showed us various chairs evan gave us tea and biscuits .we felt relaxed and not pressured we went to have lunch and think about what we had learnt and returned happy to order mmy chair thankyou Lyn
Expert professional service
We were extremely well looked after by the whole team. We received a very professional and patient service and were given plenty of time to make our choice. There was no pressurized sales pitch. The member of the team, Lynn, demonstrated understanding and expert knowledge so provided great advice.
It makes a refreshing change to deal…
It makes a refreshing change to deal with a company that produces a quality product at competitive prices and with an excellent customer service department in Wakefield which follows up on any query immediately. Kate in the Warrington store could not have been
more helpful and kind. Excellence all round.
Got excellent help from Kate at…
Got excellent help from Kate at Warrington store when purchasing our new bed. Nothing was too much trouble and her invaluable advice helped us choose our bed.
Warrington & Stockport Stores
Warrington Store
- Met Sarah who was very personable and helpful on each of our visits to the store
- Met Manager Len who handled our last visit and finalised all the sale paperwork in a professional and friendly manner
Stockport Store
- Met Debs - amazing product knowledgable and faultless customer service - a real credit to HSL
Delivery of suite
Suite was delivered by Paul and Graham, they were very friendly and professional.
No mess was left, also did a demonstration of how to use the reclining chairs.
Would highly recommend.
Great knowledge of there products
We experienced great customer service with knowledgeable advice. No pressure sales and great biscuits as a bonus present.
We were extremely happy with our visit…
We were extremely happy with our visit to HSl in Warrington and did not feel under any pressure.
Brendan listenened carefully to our requirements and gave appropriate advice in a friendly way. He answered all our questions and helped us to find the perfect combination of sofa and rise and recliner chairs to ensure our comfort.
Good choice for the older customer
Good choice for the older customer, straight forward to order and sale's person Kate was very helpful and not pushy. Not the cheapest but you pay for quality and service. Overall a great experience.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff who were very helpful. A second purchase. Many thanks
Friendly, professional service and great products.
I was met with a friendly greeting, although no pressure I was left to browse at my own pace. When I needed help Brendan listened to me and very patiently explained my options. The IT system took some time to complete the order to my satisfaction but I had a cup of tea whilst it was sorted. All the staff were friendly and there was a lovely calm atmosphere in the store.
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