HSL Chairs - Southend Reviews 70

A very quick and polite service. Both Jason and Ashley carried out my new furniture installation, very professionally.

The staff made our experience in the Southend store very enjoyable . Anne was very knowledgable about the different chairs that Dad was encouraged to try. Special attention was given to ensure Dad was matched to the correct chair for him.

Went to Southend store and was treated so well and had plenty of time to look and choose. Staff very helpful and friendly.
Carry and Edwin delivered her chair today and they were delightful. Thank you

Staff were friendly and polite, answered all my queries and asked what I 2as looking for. Even found an early del
ivery date. Delivered at time and date specified ,fitted up and made sure working correctly. More than happy with service from all staff involved.

Lisa looked after us very well and made the whole experience very easy.

Emma and Julie were very patient and understanding as we talked through different options for my mother. They were clear about the pros and cons for different chair formats, highlighting things we had not considered. There was no rush or hard sell, plenty of time to look at different options and ask questions. Returning customers and was nice to see Emma again, she is a credit to the store. Wishing Julie lots of luck in the Lakeside store.

Not received the chair yet (due in a few weeks) but the sales team in Rayleigh (called the Southend store) were superb. No hard sell but there to give friendly assistance. Furniture is top end, great quality so try to buy something when it's in the sale! Recommended 😀

The staff were very friendly and helpful. The process went smoothly.

Staff were very helpful and friendly they left us to take our time trying out many chairs until we found the right one.

Knowledgeable assistant. Very informative but no pressure to purchase. A pleasing experience. Purchased furniture I required.

Very relaxed atmosphere with helpful staff

Visited Eastwood,Southend store. Jasmine was so professional and knowledgeable,friendly and patiently dealt with my queries. Bought a riser recliner after trying out the chairs until I was confident that it would suit me. Superb quality furniture.thanks to Jasmine for her friendly attitude. Made buying chairs an enjoyable customer experience. Jasmine is a real asset to the company.

Today I went to HSL to look at their Fireside chairs, i brought my last one over 8 years ago and it is now wearing out . Anyway I met a lovely lady called Lisa.she was really knowledgeable about chairs/materials.etc we were offered tea/ coffee, biscuits.
She talked us through everything about the chair and was very professional throughout. But put us at ease
She was happy and nothing was to much bother what a lovely lady.and what a great company lots of choice of chairs and settees they also sell beds .
If you go in ask for Lisa , you won't regret it.

Made to feel most welcome from the start. Nothing was to much trouble. Emma and the Rayleigh Store team were most helpful with trying different cushions (foam and spring based), picking fabric, legs etc. Would definitely recommend

Visited HSL store in Rayleigh for some new armchairs. Great store with easy parking and plenty of chairs to try. Jasmine, the comfort specialist, was excellent, knowledgeable and supportive. Very pleased with our purchase.

Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but she said let her know when I needed help. Nice touch was we were offered coffee and biscuit before she knew I was going to make a purchase. The showroom is very well laid out and not too overpowering with furniture crammed in.
MRS RUTH BULLMAN

The two ladies in the showrooms at Rayleigh made us feel very welcome. They were a great help without putting pressure on us, gave us all the options available and completed a sale professionally. The sort of experience you would always like when buying goods.

My wife and myself visited the store in Rayleigh and was greeted by a lovely welcome and a nice cup of coffee,we tried a few chairs for comfort in a very friendly relaxing atmosphere,the staff were very helpful and after purchasing two chairs with the help of Jasmine we left very happy well done HSL .
Mr & mrs moore