Lovely experience in the showroom at Wickersley Rotherham and because I can hardly walk and only with a rollator they provided a taxi service to the showroom there and back. That is excellent servic... See more
Location
Switch location207 Bawtry Road, Bramley, S66 2TP Rotherham, GB
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I was so impressed by the customer service provided at my recent visit to HSL Bramley. Lynn was an absolute star. I was supported through the whole process and felt completely confident in Lynn's kn... See more
Staff where very helpful and we where not rushed, we where given the time to try as many chairs as we want to We where also offer a drink, very nice experience. Thank you. Paul & Thomas did the del... See more
We had an amazing experience with HSL. As my father has limited mobility, they sent a taxi to pick us up to visit the showroom. They were incredibly patient and very knowledgable about their products.... See more
Company details
About HSL Chairs - Rotherham
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
207 Bawtry Road, Bramley, S66 2TP, Rotherham, United Kingdom
4.9
Excellent
147 reviews
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Bed delivered.
Bed delivered and installed by Paul & Jon. Let me now when they were arriving and completed quickly and cleanly. Great job
28 April 2025
Unprompted review
HSL made you welcome as soon as you…
HSL made you welcome as soon as you came through door and very helpful and went through what you wanted to know before you buy anything we would recommend this company furniture all the time.
Julie & Paul
10 April 2025
May use AI-assist with repliesRead more
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Staff in the store were very friendly…
Staff in the store were very friendly and helpful especially as I took my elderly mother to buy an adjustable bed and she needed more than the average persons help in this process.
However I was then most disappointed when I was misguided regarding disposal of mums old bed…. Charge was £150 when purchasing a £3500 bed !
It turned out I didn’t need to pay that as the bed delivery guys were happy to remove the old bed to the garage and I could have arranged for the council to collect the old bed for £25 ! I thought I had to have the old bed out of the way prior to their arrival. Very disappointing . Maybe a need for staff being informed of this fact.
Can I now add since my original review I have received excellent customer service with full acknowledgment of my concern and the need for a training update on said matter. Thank you HSL. .
8 April 2025
Reply from HSL Chairs - Rotherham
Good afternoon Janet,
Thank you for your review and for speaking with me this afternoon.
Please accept my apologies for the miscommunication around the disposal of your mother's old bed.
I will ensure that this feedback is passed on and I am pleased that we reached a satisfactory outcome for you.
Kind Regards,
Simon
Customer Care Team Leader.
HSL Rotherham
On arrival at HSL Rotherham I was greeted by Lynn and Christine and immediately put at ease helped by tea & biscuits. They both are excellent representatives of HSL - very knowledgeable about all the products and I was given as much time as I wanted before making a choice of bed, mattress and headboard. After deciding on the bed I was shown around the extensive range of suites and Lynn explained the size compatible to my physique. So I finished up buying not only a bed but also a suite! This decision was based on the products and the first class approach of the staff.
3 April 2025
Excellent delivery and fitting service…
Excellent delivery and fitting service by Chris and Allen and overall amazing service and quality products from all who served us at HSL. Thank you ☺️
7 April 2025
Unprompted review
Open pricing policy
Open pricing policy. No high pressure sales as is often the case fir adjustable beds and chairs. Refreshing to be treated like an intelligent human being not a gullable old codger!!
30 March 2025
Excellent experience all round
Had our chairs delivered promptly today, and are absolutely delighted with them. Every bit as comfortable as when we tried them out in the showroom. We were given clear information on delivery time, and Chris and Allen who delivered them from Leeds arrived promptly. They were very helpful in moving old furniture to a new position in the house, then placing the chairs where we wanted them ( and repositioning them several times for us). They were pleasant and efficient, set everything up and gave us clear advice on the controls. Perfect!
3 April 2025
Unprompted review
Suzanne
Suzanne, who was the lady I saw, was very helpful and didn't rush me. Even when I thought I had made up my mind she said try this other chair. I was offered a drink and made to feel at home. I was given plenty of options and advice.
25 March 2025
A nice welcome when we arrived we we're…
A nice welcome when we arrived we we're offered coffee and biscuits and we told them what we we're looking for.The assistant was extremely helpful showing us what we wanted then left us to browse around until we made our mind's up. All in all a very pleasant experience
18 March 2025
Very helpful and polite staff and…
Very helpful and polite staff and explained our purchase very well.
17 March 2025
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