HSL Chairs - Rotherham Reviews 

147
TrustScore 5 out of 5

4.9

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB


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Rated 5 out of 5 stars

We called at the showroom looking for an armchair that would better support my 91 year old husband and were amazed at the different sizes on offer to fit people of different frames. Once we found the... See more

Rated 5 out of 5 stars

Lovely experience in the showroom at Wickersley Rotherham and because I can hardly walk and only with a rollator they provided a taxi service to the showroom there and back. That is excellent servic... See more

Rated 5 out of 5 stars

I was so impressed by the customer service provided at my recent visit to HSL Bramley. Lynn was an absolute star. I was supported through the whole process and felt completely confident in Lynn's kn... See more

Rated 5 out of 5 stars

Staff where very helpful and we where not rushed, we where given the time to try as many chairs as we want to We where also offer a drink, very nice experience. Thank you. Paul & Thomas did the del... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Rotherham

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

3,919 reviews in the last 12 months

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Rated 5 out of 5 stars

Lynne - a super assistant

Lynne , the assistant was absolutely brilliant and helped in a most sympathetic and constructive way. She made the shopping experience a pleasure. The showroom is beautifully laid out which helps choosing the right furniture. Many thanks Lynne

25 May 2025
Rated 5 out of 5 stars

True Customers Value

Its great to use a company with true customer values.
The staff at the Rotherham store are so supportive through the purchase of the products without being pushy. Head office and the delivery team are always curious and helpful when they contact you and the furniture is always set up in situ before it is left.

31 May 2025
Rated 5 out of 5 stars

From entering the shop to leaving i was…

From entering the shop to leaving i was made welcome and the focus of attention was my needs. No rushing, good and relevant information, plenty of good coffee and refreshments. You could tell all the staff new the range of products anf which products suited my needs. I came out of the shop sure that what I had purchased was right for me. Keep up the good work !. John Heaps.

4 June 2025
Rated 5 out of 5 stars

New sofa

Good parking at the showroom. Sales team friendly and welcoming and offered a drink on arrival.

No pressure from sales staff (Chris) but available to answer any questions. Plenty of time to look around and sit.

Overall took slightly longer as we had to call the HSL team regarding the final payment, as we didn't recieve a phone call to do this.

Delivery organised promptly after payment made at a convenient date and time.

Delivery team (Chris and Terry) phoned 15 minutes before arriving and installed quickly removing all packaging. They took time to show how furniture was assembled to allow future dismantling when needed.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

I have just had my rise and recline…

I have just had my rise and recline chair delivered. This is the second purchase I have made from this company. Throughout both purchases the service was excellent. Both products are top quality and good value.
Today Damon and Harry delivered my chair. They were both polite, helpful and knowledgeable about the chair. They were careful of my home, and friendly,but efficient.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Christine

Excellent service from Christine. Zero pressure and extremely knowledgeable. Lovely lady who went above and beyond to ensure that we purchased the best product to suit us. A credit to the company.

23 March 2025
Rated 5 out of 5 stars

Just had my chairs delivered by Carl…

Just had my chairs delivered by Carl and Lee, they were polite, friendly and professional.
Just what you want, but unfortunately hard to find these days.
I would highly recommend them and HSL.
A great experience from start to finish.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

From Sharon in the showroom who was wonderful and very knowledgeable to Craig & Danny who delivered my chair the service has been fantastic- Thank you

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Double recliner bed with individual mattress …

Chose a reclining bed with individual mattress Louise at rotherham gave us all the information without any pressure to buy. It was delivered in the time frame as ordered. The 2 gentleman who delivered it Craig and Danny where brilliant. Polite and well mannered, great installation.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Went to HSL Bawtry Rd Rotherham ,just…

Went to HSL Bawtry Rd Rotherham ,just to see which chairs were available to me,Christine and Amanda greeted me as I entered the shop very friendly not pushy .i actually selected the chair I loved then chose the leather which was best for a room facing south with sunlight flooding in .Desl completed that day now I need to wait for the delivery of my chair and
footstool lovely shopping experience

10 May 2025
Rated 5 out of 5 stars

HSL Rotherham

HSL Rotherham. An excellent experience from the first showroom visit to delivery.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Visited the Rotherham showroom to look for a sofa and on entering had a friendly welcome from Angela, who was extremely helpful and very knowledgeable about the options available. There was no pressure to buy and I went home to think it over, then went back a couple of days later and made my purchase which I am really happy about. All very relaxing with coffee and biscuits too. Looking forward now to the delivery of my new sofa.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Rotherham (Bramley) store and delivery team First Class

I went to the Bramley store with my daughter and the team were very welcoming and professional. They gave me time to look around and then asked if I was interested in hearing more about any specific range. The gentleman was very knowledgeable and gave me all the options available on what I could benefit from and the quality and craftsmanship was first class . I am over the moon with my new suite and my special chair that helps my needs. The delivery team again were excellent and took care in my home and made time to explain the controls . I will learn to use it over time , but I would have liked a written guide to read to help me once they have gone .

28 April 2025
Rated 4 out of 5 stars

Bed buying at hsl

The browsing experience was not pressured we were allowed to take as much time as we needed and try things out for comfort and feel. We then left the showroom to think about a purchase and returned later to actually buy.

22 April 2025
Rated 5 out of 5 stars

Positive experience.

On arrival at the HSL showroom. we were immediately made to feel extremely welcome by the sales assistants.
The consultation was thorough and unrushed. (We had gone to purchase a

17 April 2025

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