HSL Chairs - Lincoln Reviews 

What a delight the showroom experience was and then today after a little wait the chair arrived ,couldn't fault Damon and Carl first class service,friendly,quick,no mess,and made the experience complete with a full refresher on how the chair works

We had bought a chair earlier in the year, so we knew what we wanted. The salesman showed us how to activate the front castors on our first chair, which we hadn't been shown before. We ordered the second, manual, chair with confidence, and it looks and feels great.

Purchased from the Lincoln shop. Extremely well looked after and no pressure selling. Delivered today by Paul and Jon. Handled with care and ensured that we knew how to work and look after the chair before they left.

Ian & Paul were excellent in setting up and fitting bed and chair, showing settings etc. HSL were excellent as well, just slow on delivery.

We had a lovely experience in HSL Lincoln showroom with Andy who spent a lot of time showing us all the fabrics and all the different type of chairs, before we selected the 2 chairs we ordered.
When the chairs were finished and the delivery date was arranged - it was delivered by Paul & Ian who spent time showing us the rise & recliner position and very helpful.

We visited HSL on two occasions to try chairs for my 93 year old mother. Rachel and the other staff could not have been more helpful, kind, patient and considerate of our situation. Rachel was knowledgeable about the various chairs and helped identify the most suitable design and size for Mum as well as helping match fabric that would work with her existing suite. The only downside is because of the particular choice of fabric we have to wait for the chair to arrive but look forward to that being asap. Thank you Rachel for your help in this process and how you related to Mum - we would recommend anyone to visit your store.

Just got my recliner it’s fantastic

I was able to walk into the showroom sit in 2 chairs and purchase the 2nd one. This was done immediately

Travelled 40 minutes to visit the store in Lincoln and we werent disappointed! Richard was literally AMAZING from the moment we walked (and wheeled) in. We were looking for a riser/reclining chair for my Dad (a permanent wheelchair user ). Richard listened to my Dad as he explained what he wanted. He asked pertinent questions and then gave all assistance to my Dad to actually try a few chairs out. He took time, was friendly, helpful and made us all feel relaxed and not pressured at all. He found us the perfect chair, at the right price AND it was in stock so it was delivered a few days later. My Dad LOVES it and feels "special" every time he sits in it which is more than we hoped for. Richard is our hero and we can 110 per cent recommend HSL

Very helpful staff, ensured the chairs were the right fit, worked hard to get a great price for us.

did everything they could to help

My HSL chair buying experience

The service and attention to detail when choosing my recliner/riser chair was second to non at HSL Newark Road, Lincoln.
I was met by Andrew who was polite, professional and most helpful in every way. He showed me several chairs, giving me the pro's and con's about each one as to the suitability for my needs. When this was decided, he took the measurements needed for my new chair.
We (my daughter was with me) then met Raechel who showed us endless alternatives for the coverings. She was so helpful and patient as I needed it to blend in with my 3 piece suite. Raechel was so friendly and understanding.
We were given 2 servings of tea and biscuits, it took that long but at no time were we rushed, only helped and guided to purchase the correct chair for me.
I highly recommend HSL at Newark Road Lincoln with Raechel and Andrew.

I have had my chair now for over 2 weeks and I am highly delighted with it.
I was kept up to date with the delivery process and the driver Alex telephoned me 30 minutes before he arrived as I was told he would. The tracking system was excellent.
Alex was assisting by Asad to bring the chair into my room and Alex fitted it together and took me through all the movements of the controller. He was very polite, friendly and professional. He only left when I
assured him I understood everything. Well done Alex and Asad, it was a pleasure to meet you both.

The whole experience from my visit with Raechel and Andrew to the delivery by Alex and Asad has been nothing but a pleasure.

Bought 21 March 2025 - Delivered 30 April 2025

The sales staff at the Lincoln showroom were pleasant, informative and helpful. Our chairs and sofa were delivered within the specified timescale with the delivery men arranging the furniture as requested. We are very pleased with our purchase, the new furniture being both extremely comfortable and supportive.

Our experience at the Lincoln Branch with Richard was very good, relaxing with no pressure, we purchased 2 chairs.

Excellent service from Raechel at Lincoln. Lots of information on the products available and easy to make my choice of bed. Many thanks for expert knowledge and help.

Excellent Service at the Lincoln store.
The staff were extremely helpful and knowledgeable which helped us decide to purchase a chair from them. I would have no hesitation to recommend this store! 5/5

Just had 2 chairs and 2seat sofa delivered by Carl and Lee, they rang 30 min before arival then when they arived they were very polite and professional, they explained everything and tidied up before they left, Excelent service.