HSL Chairs - Lincoln Reviews 

54
TrustScore 5 out of 5

4.8

150 Newark Road, LN5 8QJ Lincoln, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Thoughtful and interested, Andy had my best interests at heart and helped me to choose the right chair with all of the attributes I need. He also went to great lengths to get a fabric sample for me to... See more

Rated 5 out of 5 stars

From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chose... See more

Rated 5 out of 5 stars

From entering the premises to leaving we were treated with excellent service, we were not rushed and everything about the product was explained in great detail.

Rated 5 out of 5 stars

The Lady who helped us was very helpful and considerate making sure every aspect of the chair suited my husband’s disability. Her help and advise was amazing


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Lincoln

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 150 Newark Road, LN5 8QJ, Lincoln, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

4,072 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

From entering the premises to leaving we were treated with excellent service, we were not rushed and everything about the product was explained in great detail.

5 August 2026
Rated 5 out of 5 stars

brilliant proffesional staff

very patient proffesional friendly staff nothing was too much trouble especialy having to deal with a victim of parkinsons disease which the lady did very well

26 July 2026
Rated 5 out of 5 stars

Great customer service

Thoughtful and interested, Andy had my best interests at heart and helped me to choose the right chair with all of the attributes I need. He also went to great lengths to get a fabric sample for me to take home. The ordering process was quick and easy with an explanation of all the steps leading to delivery. I cant fault the approach and service provided by the team in the store.

24 July 2026
Rated 5 out of 5 stars

Incredibly good service

From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chosen.I will certainly return to the shop if anything else is required.

21 July 2026
Rated 4 out of 5 stars

Great service

Richard? was welcoming and attentive, had great product knowledge and made the whole process pleasant. The chair we bought was in stock and was delivered in three days by Alex and Rich(the new guy),
again the whole experience, delivery and installation went pleasantly.

6 July 2026
Rated 5 out of 5 stars

Satisfied customer

Alex and Craig delivered the riser recliner. Very efficient. Very friendly. They talked us trough everything we needed to know and we have had no problems operating the unit. We are very pleased with the whole service and we thank everyone for their help and care,

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Sales staff

Sales staff, Raechel was knowledgeable, patient and not pushy, which was just what my friend, who has dementia needed. He was also impressed with the offer of tea and biscuits! Now we just have to wait for the delivery.

7 May 2026
Rated 5 out of 5 stars

Professional and courteous

The professional way we were advised what we needed in the shop and then the two guys who delivered it were Lee and a Carl F were very helpful and very respectful gave me a full rundown on how to use the equipment correctly, thank you very much to one and all.

21 April 2026
Unprompted review
Rated 4 out of 5 stars

Relaxing

We were treated respectfully and the sales person was very professional.
We were allowed to view all the products that were suitable for my needs with out being shadowed.
The hole process was relaxed. I hate it when you have a salesperson hovering all the time,like some other companies do. I would recommend this showroom to anyone who needs specialised chairs etc.

12 April 2026
Rated 5 out of 5 stars

Plenty of Assistance

The assistant C lived up to the title....over a number of visits he was always willing to explain and advise, demonstrate the attributes of each style, the range of fabrics, etc

7 April 2026

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