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Rated 5 out of 5 stars

I have to say i was quitly impressed by the quality and build of the product. Shipped quickly, the build though and field ready while staying light weight, and the subtle blue touches are starting to... See more

Company replied

Rated 5 out of 5 stars

Positive: The order process was very simple and above all in German possible. Surprisingly, a discount was given later. The goods came very fast. negative: The request of a rating came in Italian... See more

Company replied

Rated 5 out of 5 stars

I am a professional photographer based in India, and I emailed HPRC regarding a Tripod Case and an older Bag that I had purchased some 15 years ago. Not only did I receive a prompt response from Georg... See more

Company replied

Rated 5 out of 5 stars

We contacted HPRC because the wheels on one of our cases broke while we were using it for conferences. They responded very quickly and the level of customer service was impeccable from the very begi... See more

Company replied

Company details

  1. Industrial Equipment Supplier

Written by the company

Plaber Srl, con sede a Bassano del Grappa, dal 2006 produce le valigie a marchio HPRC | High Performance Resin Cases. Valigie in resina ad elevata performance che garantiscono massima protezione durante il trasporto ed un agevole accesso alle apparecchiature . Le applicazioni sono le più svariate, dal B2B al B2C: medicale, hi-tech (misurazione, laser …) passando per le applicazioni industriali, militari, nautiche, fino ad arrivare all’imaging. La linea HPRC offre inoltre soluzioni di trasporto realizzate completamente su misura: dalla scelta dei colori, all’aggiunta di loghi, alla customizzazione degli interni, fino ad arrivare alla personalizzazione della struttura della valigia, internamente o esternamente, in base alle esigenze del cliente. Non importa quello che devi trasportare, noi abbiamo la soluzione!


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(309)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quality of these cases are…

The quality of these cases are outstanding! Also the laser design is excellent!

16 May 2022
HPRC logo

Reply from HPRC

Dear Samuel thank you very much for your review. We are glad you appreciated both the quality of our products and the laser customization we made for you. We remain at your disposal and thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

Very satisfied! Will buy more HPRC cases.

Good, fast and friendly follow up by customer service. Fast delivery and the HPRC case is of excellent quality!

20 April 2022
HPRC logo

Reply from HPRC

Dear David thank you very much for your review. Top quality products and customer service have always been our milestones. We remain at your complete disposal and thank you once again for having chosen HPRC products.

Rated 4 out of 5 stars

Great product but it takes over one…

Great product but it takes over one week to get it to Finland!

16 April 2022
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Reply from HPRC

Dear Jaakko thank you for your review. We are glad you are satisfied with the product and we are deeply sorry you expected a quicker delivery time. Normally it takes 6 working days to Finland despite we use an express courier. We remain at your complete disposal and thank you once again for having chosen HPRC.

Rated 5 out of 5 stars

I use all HPRC products for my drone…

I use all HPRC products for my drone operations and they are very well made and I know my equipment is safe while in transport to a site.

22 March 2022
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Reply from HPRC

Dear Richard thank you very much for your kind review. Safety and protection during transportation are our mantras and we are glad our HPRC cases fully meet your requirements and expectations. We remain at your complete disposal and thank you once again for choosing HPRC.

Rated 5 out of 5 stars

Awesome Service and Support

I am a professional photographer based in India, and I emailed HPRC regarding a Tripod Case and an older Bag that I had purchased some 15 years ago. Not only did I receive a prompt response from Georgia, she even assured me that she would find a solution for both. I purchased a Manfrotto Tripod and shared the dimensions with Georgia. She replied immediately with her recommendation and I placed an order the same day. The new Tripod Case and the spare parts for my older HPRC was dispatched the same day and I received the Case in 4 days in New Delhi. I am totally impressed and HPRC has a loyal customer for life. Amazing quality products and amazing service. 10/10.

16 March 2022
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Reply from HPRC

Dear Anshuman thank you very much for your review. We are really happy you were so satisfied for both the support you received and for the products. Consider us at your complete disposal. Thank you once again for having chosen HPRC.

Rated 5 out of 5 stars

Bravo!

Bravo!!!!!!

10 February 2022
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Reply from HPRC

Danke 😉!!! Dear Rodrigo thank you very much for your review. We remain at your complete disposal and thank you once again for having chosen HPRC.

Rated 5 out of 5 stars

Great looking cases!

Great looking cases!

I bought two cases and was able to get a great deal with a welcome offer and engraving. The customer service rep that assisted me with the design was very friendly and professional.

They accept PayPal, so that was very easy and since it was an international purchase, they credited the VAT within a few days.

In short, a happy customer and I'll be buying all future cases here too!

27 January 2022
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Reply from HPRC

Dear Bobby thank you very much for your review. We are very glad that you are satisfied from every point of view. Consider us at your complete disposal and thank you very much for having chosen HPRC products!

Rated 5 out of 5 stars

EU delivery

Great service and delivery time! A little pricey on shipping cost though..

24 January 2022
HPRC logo

Reply from HPRC

Dear Thor, glad you are happy with our service and delivery time. As for the shipping cost the foams you bought are quite big and the size unfortunately affect the shipping costs. Thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

all good

all good. Happy with the purchase

23 December 2021
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Reply from HPRC

Dear Marko thank you for your review. We are glad everything was good and we warmly thank you for having chosen HPRC products.

Rated 5 out of 5 stars

Great customer support

Great customer support. Quality is awesome, loved the way they helped me to customize the logo and art work. Overall I find it value for money without compromising the quality.

13 December 2021
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Reply from HPRC

Dear Bhushan thank you for your review, we are glad your are satisfied with both our products and customer service. We remain at your complete disposal and thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

Amazing Products

Amazing Products. Fast delivery

11 December 2021
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Reply from HPRC

Hi Jermaine thank you for your review! The satisfaction of our customers is our cornerstone. We remain at your complete disposal and thank you again for having chosen HPRC products.

Rated 5 out of 5 stars

Simply the very best! Seriously!

1. There is no better-made case on this planet. I have personally inspected and tried every single one that I knew exists.
2. Indestructible. Even at hands of airport cargo people. Have you seen the videos of how they treat your luggage?
3. The company as a whole is such a pleasant entity to be dealing with. I purchase my cases directly from HPRC. Always proper packaging and reasonable shipment time.

Thank you HPRC

10 December 2021
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Reply from HPRC

Dear Leo thank you very much for such a review, we are very proud of reading it. The satisfaction of our customers both in terms of products and service is our top priority. It is a real pleasure for us having customers so satisfied. We remain at your complete disposal and thank you again for having chosen HPRC products.

Rated 5 out of 5 stars

Thank you for delivering a very…

Thank you for delivering a very beautiful hardcase with a very fast handling service including the laser option. I love the easy one-finger trigger for the extention-handle.

My case have a perfect size for my instruments and tools so far.

But more is more.
I will be back for more!!!

9 December 2021
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Reply from HPRC

Dear Lars thank you very much for your words. Excellent products and service are our prior concerns. We remain at your complete disposal and thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

Positive:

Positive:
The order process was very simple and above all in German possible. Surprisingly, a discount was given later. The goods came very fast.
negative:
The request of a rating came in Italian. English or even better in German, as the ordering process, would have been better.

But everything is fine. There are online translators

5 November 2021
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Reply from HPRC

Dear Günter thank you for your review and for sending the notice about the language review, we have fixed it! We are at your complete disposal and thank you once again for having chosen HPRC products!

Rated 5 out of 5 stars

Excellent service!

19 October 2021
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Reply from HPRC

Dear Tom thank you very much for your review. We are glad you are satisfied with our service and your laser customized case. We remain at your complete disposal and thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

Well made case and accessories

Well made case and accessories. I bought the 2600 with the Second Skin and lid organiser for the same price as the case alone from the competition. Great service and delivery. Highly recommended.

12 September 2021
Rated 5 out of 5 stars
HPRC logo

Reply from HPRC

Dear Annick, thank you very much for your kind words. We are glad you are satisfied with your HPRC case. We remain at your complete disposal and thank you once again for having chosen HPRC.

Rated 5 out of 5 stars

Customer satisfaction

Product, packaging, shipment, received, everything perfectly !
I will definitely recommend the company to my partners.

4 August 2021
HPRC logo

Reply from HPRC

Dear Efstathiou thank you very much for your kind words. It is a great pleasure for us to receive such positive comments. We remain at your complete disposal and thank you once again for having chosen HPRC products.

Rated 5 out of 5 stars

HPRC 4800W - BROMPTON FOLDING BIKE CASE

Fast delivery and received in good condition according to description. My Brompton fit in very nicely. Inside the box comes with very good protection foam. Very tough and sturdy case. The wheels on the case makes it very easy to move anywhere. Love it very much!
Highly recommended!

24 July 2021
HPRC logo

Reply from HPRC

Dear Tomaz thank you very much for your review. We are glad you satisfied with your HPRC case. We remain at your complete disposal and thank you once again for having chosen HPRC.

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