I was offered a “special price” of £5.95 for an HPI check, which I paid and received the report for. However, after reading other reviews, I am now questioning how accurate the information actuall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was offered a “special price” of £5.95 for an HPI check, which I paid and received the report for. However, after reading other reviews, I am now questioning how accurate the information actuall... See more
Company replied
Better off getting a Tarot reading done on the car! Was recommended by a car finance company that should also be avoided. HPI Check gave car a clean bill of health BUT Turns out the car did have... See more
Company replied
An actual scam. DO AVOID! I don't know how the term "HPI" seeped into English vocabulary, but if you even need to check a car before buying do avoid this website. They sell massively expensive chec... See more
Company replied
Did an hpi check on a potential purchase, subsequently bought the car, by the time documentation from DVLA came through, tried to update the vehicle record but unable to do so, apparently there’s a t... See more
HPI is the originator of UK vehicle provenance checks. We have been checking the histories of used cars since 1938. The HPI Check will tell you if the vehicle you are looking to buy is stolen, on finance or has been written off by an insurance company. We have the widest repository of data and our services underpin the UK Retail, Fleet, Finance and Insurance industries. The HPI Check also includes a guarantee up to £30,000 with unique clone cover. Make sure the next vehicle you buy has an HPI Check so you can ensure it is a good car. PLEASE NOTE - https://hpicheck.com/ HPI is a registered trademark and unique to hpicheck Any other site or purveyor referring to "HPI" or offering "HPI" services is infringing copyright and Intellectual Property. We take action against all such operators. PLEASE BE SURE YOUR ARE WORKING WITH THE APPROVED HPI ORGANISATION BEFORE COMPLETING YOUR TRANSACTION.
Platform, New Station Street , LS1 4JB, Leeds, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and thorough. Slight delay on updating some info I put in but perhaps I was being too hasty!
It has been a very useful tool for us. Just moved to England and this has been so easy and clear to understand. It has saved us from a lot of trouble when buying cars. For a small fee you obtain a huge amount of beneficial information that saves you money and headaches at the end.
Always, but always use HPI if you are buying a vehicle, new or old.. Don't trust anyone if they say it all clear. This has saved us many heart aches. Buying a car is stressful enough!
Purchased 3 checks as a bundle. After carrying out the first check on a vehicle, I noticed the report was vastly different to the sample report shown on their website and was lacking huge amounts of promised information. Contacted customer services to ask if they would refund part of the cost for the two remaining checks as the product did not meet my expectations at all and was vastly different to the sample report. This was refused and I was told that only a small amount of information is actually guaranteed and much of the information promised from their website is often not provided. Not impressed and terrible customer services. Save your money and go elsewhere, your report will not look like the sample one.
A very quick service. Also -When I had a problem with a V5 date, the daytime and specifically Sunday weekend phone service were able to address the problem very quickly and I was able to complete the vehicle purchase very soon afterwards. I could not have done that so quickly without this service
Purchased 17 year old Mini Cooper s R53 for my son. Hpi gives total piece of mind and worth it for any car of any value and mileage.
Never provided MOT history that they clearly advertise.
Charged £19.99 for info that I was already able to get on Google for free. NO customer service. Had to get refund through Paypal.
Brilliant service, you can also update, fantastic and money well spent
If you are looking for peace of mind this is where its at. I probably wouldn't have proceeded without this clearing all my doubts.
Comprehensive report good if your buying.
was about to buy what looked like a slightly damaged 2 year old mazda 3. decided to do an hpi check at the last minute and discovered the car had structural damage and was an insurance write off. spent £15 in total on checks, this potentially saved me £1000's.
We always carry out an HPI when buying a second hand car. It gives reassurance and their service is second to none.
Dont Buy a car before doing a HPI report, factual & up to date , covers all you need to know about your possible next purchase.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.