Car park was fine, I pulled up, signed up and put my motorbikes details in, stayed for just over 2 hours and left, no payment has been taken, I raised a ticket 10 days after visiting as it says pay... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used Hozah for the first time at a car park near Hertfordshire Sports Village. The registration process was very simple, and the system itself is convenient — no need to worry about paying manua... See more
Company replied
Hozah is my favourite parking App. Once you have set up your account, your car is recognised by ANPR on entering and leaving the car park, and your debit card is automatically charged a few days later... See more
Company replied
Easy, hassle free parking experience, no waiting in the queue to pay at the machine. Updates sent by email including how much you have been charged, which compared to a lot of non hozah car parks is v... See more
Company replied
Company details
Written by the company
Pay for parking automatically with Hozah® Autopay. No cash, no apps, and no fines. Simply park and let Hozah take care of the rest.
Contact info
United Kingdom
- hozah.com
3.9
Great
652 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No hassle
No hassle, you take the fee required, no problem. It's a shame other parking providers can't be as good.
6 March 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! That's really great to hear, and what a compliment! We're glad Hozah is making parking straightforward for you.
Hope to see you again soon.
Happy Parking!
Avoid these fraudsters
Avoid these fraudsters, I'm being charged for parking in carparks I'm 300 miles from, I've had to remove my car from this site, stop all card payments and still I receive notification of attempted charges on my credit card. £10 in 8 days. If these clowns send a debt collection mob after me which I'm guessing will happen in the future. Avoid Avoid Avoid you are warned.
5 March 2026
Unprompted review
Reply from Hozah
Hi Robert,
Thank you for bringing this to our attention, and we sincerely apologise for the frustration this has caused. We completely understand how concerning it must be to receive unexpected charge notifications.
We want to reassure you that these emails were sent due to a system error, and any payments in question have already been refunded to you.
Our team is actively working on a fix to prevent this from happening again. If you have any further concerns, please don't hesitate to reach out to us directly and we'll be happy to help.
We appreciate your patience.
Positive experience.
I used Hozah on one occassion but recently (following the sale of our car a few months ago) I received a parking notice. I contacted Hozah with evidence of our sale and no charges were made.
I found Hozah good to communicate with. Sometimes we are quick to complain on review sites. It is also good to mention when someone has done well.
4 March 2026
Unprompted review
Reply from Hozah
Hi Simon,
Thank you so much for taking the time to leave this review. We really appreciate that you reached out to us, and we're glad our team was able to resolve things quickly for you.
You're absolutely right that it's worth sharing positive experiences too, so thank you for doing exactly that.
All the best!
It works amazing and very effectively
It works amazing and very effectively. We never had issues with the auto parking
28 February 2026
Unprompted review
Reply from Hozah
Hi Patricia,
Thank you for your kind review! We're delighted to hear that Hozah AutoPay has been working so well for you. Hope to see you again soon.
Happy Parking!
Hozah is the best
28 February 2026
Unprompted review
Reply from Hozah
Hi Erum,
Thank you for your kind review! We're delighted to hear you're enjoying Hozah. Hope to see you again soon.
Happy Parking!
So handy and easy to use
So handy and easy to use - saves so much time
24 February 2026
Unprompted review
Reply from Hozah
Hi Emily,
Thank you for your kind review! We're really pleased to hear that Hozah is saving you time and making parking handy and easy. Hope to see you again soon.
Happy Parking!
Ongoing Issue with duplicate parking charge
I have been charged twice for my commuter parking for the past four months. I have sent multiple emails about this issue, and although I eventually received refunds, they took several months to process. Unfortunately, I have been charged twice again this month.
It is extremely frustrating to spend so much time repeatedly contacting you about the same billing error. I am very disappointed that this issue has not permanently resolved.
13 November 2025
Unprompted review
Reply from Hozah
Hi Elena,
Thank you for bringing this to our attention, and we sincerely apologise for the ongoing frustration you've experienced with the duplicate charges.
I've checked with our support team, and they have responded to your request.
If you need any further assistance or have any concerns, please don't hesitate to reach out.
We truly appreciate your patience.
Hozah parking
Set up an account which is very easy,Park away ,no worries about finding a QR code or change,have been using Hozah several years now never encountered any problems ,would definitely recommend .
24 January 2026
Unprompted review
Reply from Hozah
Hi Tracey,
Thank you for your wonderful review! We're truly grateful that you've been using Hozah for several years, and we're delighted to hear you've never had any problems. Your recommendation means a lot to us. Hope to see you again soon.
Happy Parking!
Smooth experience
Smooth experience. Billing is accurate and transparent.
17 February 2026
Unprompted review
Reply from Hozah
Hi Elias,
Thank you for the great feedback! We're really pleased to hear you've had a smooth experience with Hozah. Hope to see you again soon.
Happy Parking!
Very convenient
Very convenient. No change to find, or getting bank card out in public. No queuing to pay. No car reg to remember.
11 February 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! We're delighted to hear that Hozah is making parking more convenient for you. Hope to see you again soon.
Happy Parking!
So easy to set up and even easier each…
So easy to set up and even easier each time I park as I don’t have to do anything apart from drive out.
2 February 2026
Unprompted review
Reply from Hozah
Hi Diane,
Thank you for your kind review! We're delighted to hear that Hozah AutoPay has been so easy for you.
Happy Parking!
Simple to use
Simple to use. Like the email confirmation after parking.
14 February 2026
Unprompted review
Reply from Hozah
Hi David,
Thank you for the great feedback! We're really pleased to hear you're finding Hozah simple to use.
Happy Parking!
just simply easy
11 February 2026
Unprompted review
Reply from Hozah
Hi Debbie,
Thanks you for your kind review! Hope to see you again soon.
Happy Parking!
Reply from Hozah
Hi David,
Thanks for your kind review! We're happy to hear that Hozah makes your parking experience effortless. Hope to see you again soon.
Happy Parking!
Its just great
Its just great, no more standing out in the rain waiting for someone to remember there reg and then there card wont work. With Hozah I can just get in my car and drive out, the cost is less than paying at the machine nearby.
My wife and I go to the cinema then go for a meal without having to keep checking the time on my parking ticket. Just Brilliant.
11 February 2026
Unprompted review
Reply from Hozah
Hi David,
Thank you for the wonderful feedback! We're delighted to hear that you and your wife can enjoy your cinema trips and meals without worrying about parking time. That's exactly the kind of hassle-free experience we aim to provide.
Happy Parking!
Great way to deal with paying
I just drive in find a space go and do my shopping or what ever im doing and the payment is taken from my bank account within a couple of days never had a problem totally recommend using Hozah
25 January 2026
Unprompted review
Reply from Hozah
Hi Darren,
Thank you for your kind review! We're really pleased to hear you've had such a smooth experience with Hozah. Hope to see you again soon.
Happy Parking!
Shocking space
Shocking space, clearly just a cash cow - no clear parking bays, people just parking where they want, big potholes in the area, dodgy people hanging around, No-one to contact when you get blocked in - do not park your car here - there's much better/safer car parks in Croydon
4 February 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your feedback. We're sorry to hear about your experience at this car park.
We take all feedback seriously, and your concerns about the condition and safety of the car park have been raised with the relevant teams for review.
If you have any further concerns, please feel free to contact our support team at support@hozah.com.
Don’t Park Here!! Cherry Orchard Road in East Croydon
Car park on Cherry Orchard Road in East Croydon is shocking. Hozah rent / buy a piece of land, charge extortionate rates to park there and leave everyone to it. The car park isn’t manned, maintained of rubbish and rubble and there’s no bay lines so a complete free for all. My car is currently blocked in with every muppet dumping their car and blocking with no consideration. Trying to contact Hozah and there’s no contact number. Emailed several times and currently not getting a response at all. It’s disgusting. If you want to ensure you can leave when you need to, don’t park here
10 February 2026
Unprompted review
Reply from Hozah
Hi Katrina,
Thank you for your feedback, and we're sorry to hear about your experience at Cherry Orchard Road.
We understand how frustrating it must have been to have your car blocked in. Your concerns about the car park condition and the lack of bay markings have been raised with the relevant teams for review.
Our support team is available at support@hozah.com if you have any further concerns. We appreciate you taking the time to share your feedback.
I downloaded the hozah app to make…
I downloaded the hozah app to make shopping easier , no looking for change , just drive in , shop , and leave . Automatically sends alert with price to mobile and then the money is taken from my account . Oh so easy
6 February 2026
Unprompted review
Reply from Hozah
Hi there,
Thanks for your kind review! We're really pleased to hear that Hozah is making your shopping trips easier. We hope to see you again soon.
Happy Parking!
The numberplate recognition and good…
The numberplate recognition and good communication makes parking a simple job. No hassle looking for change, typing in licence number or messing about with cards.
21 January 2026
Unprompted review
Reply from Hozah
Hi there,
Thanks for your kind review! We're delighted that Hozah can make your parking experience hassle-free. Hope to see you again soon!
Happy Parking!
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