houseoftours.com Reviews 212

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the visa application process smooth and stress-free. Many appreciate the excellent service, highlighting the efficiency and clear guidance provided at every step. Reviewers frequently mention the quick response times and the dedicated support received from the team. However, some customers were dissatisfied with the lack of communication and support, reporting issues with follow-ups and unresponsiveness. A few also mentioned issues with communication after payment and a lack of a proper database leading to repetitive processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's efficiency,... See more

Service

Users describe positive interactions with service, highlighting the efficiency, support, and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the team's... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been their service user At first I was not patient But the operation team attended to me through all the steps of the way. It is a collective efforts. Sunitha treated my case file. She w... See more

Rated 5 out of 5 stars

I am writing to inform all of you about our recent experience with the visa application process for Canada. My family and I, comprising four members, submitted our applications along with th... See more

Rated 5 out of 5 stars

House of tours team specifically Emy & Nijisha are very supportive in terms of visa service . Many thanks!

Rated 5 out of 5 stars

My family’s canada visa Application is approved, Mrs Hema did the all process very quickly and got the approval in 12days also Mr Melvin give Quick Response for all my queries really appreciate and th... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Information provided by various external sources

Find the best holiday package deals at houseoftours.com, Dubai UAE. Book last minute international airline tickets, hotels, sightseeing & tourist visa services online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

i would like to share my experience…

i would like to share my experience here it was my first time to deal with house of tours and Melvin was the one who helped me to apply my visa he did such a great job and he contacted me many times and helped me with all the steps and details , i would give 6 starts if available , thanks so much for the great work

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Fast Response

I had a challenging journey securing a Canada visit visa for my family, with two initial rejections. Despite this, the team at House of Tours remained persistent and fully committed to my case. Their determination truly stood out.

A special thanks to Haritha, who handled my application with professionalism, positivity, and consistent follow-up. She put in genuine effort at every stage, which ultimately led to a successful outcome on the third attempt.

The team is efficient, supportive, and offers cost-effective services. Based on my experience, I would strongly recommend House of Tours to anyone navigating a complex visa process.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had an excellent experience with Houseoftours for my Schengen visa process. Their team was highly professional, supportive, and guided me through every step with great clarity. They helped me prepare all the required documents, explained the application process in detail, and ensured everything was submitted correctly and on time.

I would highly recommend Houseoftours to anyone looking for reliable travel and visa assistance. Thanks to Mr.Asif and team for their excellent service.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I am writing to inform all of you about our recent experience with the visa application process for Canada. My family and I, comprising four members, submitted our applications along with the necessary documentation on April 10, 2026. We completed the questionnaire and all required paperwork meticulously.

We were pleased to receive our biometric appointment on April 17. By the grace of Allah (Alhamdulillah), I am happy to report that we received our visa approval early on the morning of Saturday, April 25.

I would like to extend my gratitude to Mr. Muhammed Asif & his team from House of Tour for his exemplary service throughout this process. His professionalism and dedication instilled a sense of trust during our application period, and I appreciate the effort he put into ensuring a smooth experience.

Thank you once again to House of Tour for your assistance.

Best regards,
Shahid Ahamed
UAE

25 April 2026
Unprompted review
Rated 5 out of 5 stars

had a very smooth experience applying…

had a very smooth experience applying for my China visa through House of Tours, thanks to Melvin. From the beginning, he explained the requirements clearly and guided me step by step through the process. He was always quick to respond to my questions and made sure all my documents were in order before submission.
What I really appreciated was how professional and supportive he was throughout—it made the whole process stress-free. I received my visa without any issues, and I’m very satisfied with the service.
Highly recommend Melvin if you need reliable visa assistance!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Anila was so profesional

Anila was so helpful, so professional and following up on everything to complete my Schengen france visa application. I will recommend her to all my friends.

16 April 2026
Unprompted review

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