Having had several cleaners over the years, it can often be hard to find someone able to meet my criteria. Okeil came on time and carried out all tasks required of him. He checked in at the end of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our cleaner today, Tanisha, who cleaned our house in London EN2 area, was incredibly thorough and went above and beyond. She has many years experience in both regular and deep cleans as well as end of... See more
Company replied
I needed help with cleaning a new home so I chose this company and luckily everything was easy from start to finish. If you are sensitive to bleach you have the option to provide your own items I th... See more
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Elona has been cleaning at mine for a few months now. A gem! Due to ill health I’m unable to do what I used to. And she helps in this. She is professional, punctual, VERY hardworking, efficient a... See more
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Company details
About Housekeep
Written by the company
Brillant local cleaners and tradespeople
Vetted and background checked. 5* service. Managed in-app or online. This is Housework that works.
How does Housekeep work?
1. Match: Just enter your postcode. We’ll pair you with the best local professional and give you a price.
2. Manage: Customise, schedule and confirm your booking - for whenever suits you. You’re in full control.
3. Marvel... at a job well done & your lack of stress. Plus there’s no hassle with cash - we’ll bill your card.
What do you get with Housekeep?
Whether you want a weekly home clean, or some help with the gardening - we go above and beyond to set a new standard for thorough and thoughtful service. With us, you don’t just get quality service – you get Housekeep quality service.
How is Housekeep different?
It’s safer, smarter, simpler. We go out of our way to make the whole process as seamless as possible – so you can transform your home without lifting a finger.
Why should you choose Housekeep?
No calendar mix ups. No hassle with cash. No stress - and no mess. Just an easy experience, super responsive customer support and a squad of experienced, vetted professionals. This is housework that works.
What about the professionals?
All our professional cleaners & tradespeople are tried and trusted, with at least 6 months’ experience. We interview every professional and do an 8-step background check. We collect reviews and feedback from every booking to ensure 5* quality. And we support professionals 7 days a week, help them find more work, and spend less time travelling between jobs.
Contact info
London, United Kingdom
- housekeep.com
4.6
Excellent
14K reviews
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Great cleaning service emt cleaner was…
Great cleaning service emt cleaner was fantastic
8 April 2026
Reply from Housekeep
Thank you so much for your kind words, Mariam! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
solutions orientated company
They are solutions orientated and that's why we've continued to use them.
8 April 2026
Reply from Housekeep
Thank you for your continued loyalty, it really does mean the world to us! We love having you as a regular customer and will always strive to keep the standard of clean you've come to expect. See you again soon!
Clean and gets the job done regardless
Clean and gets the job done regardless. Polite. Thank you
8 April 2026
Reply from Housekeep
Thank you so much for your kind words, Melissa! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Superhero Clean Team
The team that came to do the deep clean were amazing! They were here for over 6hrs really focusing on all the problem areas of the house. The cooker was expertly cleaned. They also did an amazing job of removing the limescale from the bathroom and toilets. They were so friendly and trustworthy. We left the house a couple of times and were happy for them to be there. It was a great experience.
7 April 2026
Reply from Housekeep
Thank you so much for your kind words, Marie! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Reply from Housekeep
Thank you for the great feedback, Linda! We've put a lot of work into making the booking experience as smooth and straightforward as possible, so it's really rewarding to hear it's working well for you. We hope to make your next booking just as easy, see you soon!
Reply from Housekeep
Thank you so much for your kind words, Irene! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
The cleaners were on time and worked…
The cleaners were on time and worked hard. The products used left the kitchen smelling not so fresh.
4 April 2026
Reply from Housekeep
Thank you for your review Reanne, we are on hand 7 days per week so just let us know if we can help with any cleans moving forward
I had a fantastic experience
I had a fantastic experience with my cleaner from Housekeep. They did an incredibly thorough job, everything was spotless and well-organized. They paid great attention to detail and went above and beyond what I expected. I would definitely book them again and highly recommend their services!
7 April 2026
Reply from Housekeep
What a wonderful review, thank you Harriet! We'll be sure to pass your kind words on to your Housekeeper, they'll be absolutely delighted to hear this. It's fantastic to see their work recognised.
Reply from Housekeep
Thank you so much for your kind words, Michele! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Great Customer service.
2 April 2026
Unprompted review
Reply from Housekeep
Thank you so much for your kind words! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Great and efficient so I am happy with…
Great and efficient so I am happy with the service
6 April 2026
Reply from Housekeep
Thank you so much for your kind words, Jeremy! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Great app
Great app. Good at refunding if no one shows up, although that has been rare. Great customer service.
5 April 2026
Reply from Housekeep
Thank you for the lovely review, Lucinda! We're glad you felt the service represented great value. It's always brilliant to hear when that balance lands right for our customers. Hope to see you again soon!
Great cleaner and i will use them again…
Great cleaner and i will use them again
.
Easy booking process and user experience.
5 April 2026
Reply from Housekeep
Thank you for the great feedback, William! We've put a lot of work into making the booking experience as smooth and straightforward as possible, so it's really rewarding to hear it's working well for you. We hope to make your next booking just as easy, see you soon!
Reply from Housekeep
Thank you so much for your kind words, Juliette! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Reply from Housekeep
Thank you so much for your kind words, Mohammad! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
If you need a regular cleaner
If you need a regular cleaner, the same every time, who know the house and the family, this is NOT for you. If you just need a random clean then fine. Most the cleaners have been lovely people and have done a good job for us (with one exception) over the past six months. But, you cannot rely on it being the same person, at the same time.
5 April 2026
Reply from Housekeep
Hi Esther
Thank you so much for your feedback.
Our goal is always to match each customer with one regular Housekeeper who can get to know your home and provide a consistent, reliable service, so we're sorry to hear that you’ve had some disruption recently. I completely understand how important that continuity is.
I can see that a senior member of the team has since reached out to you directly to put this right, and has arranged for your requested Housekeeper to be assigned to your cleans moving forward. I really hope this brings the consistency you were looking for.
We really appreciate your feedback, and we’re grateful for the time you’ve spent with us so far. If there’s anything further we can support with, please don’t hesitate to get in touch.
I had a great experience with the…
I had a great experience with the cleaner who came yesterday. He was punctual, polite, and very professional throughout. He paid attention to detail and left my home spotless and fresh.
I really appreciated kazeem ,his positive attitude and the care he took with everything. It’s not always easy to find someone who takes pride in their work, but he definitely does.
I would highly recommend this service and will definitely be booking again!
5 April 2026
Reply from Housekeep
Welcome to Housekeep, Tobi, and thank you for such a lovely first review! We always want to make a great first impression, and we're so pleased to hear you were happy with everything. We'd love to have you back, we provide all types of home services, so we're here whenever you need us!
Dreadful
I had two cleans from this company and they were absolutely awful both times. Dirty, unhygienic, attitude problems and didn't know how to actually clean.
4 April 2026
Unprompted review
Reply from Housekeep
Hi Jane, thank you for your feedback.
We promise every customer a 5* clean, and we're sorry to hear that has not been the case in your experience. We've not been able to find your account, so we would appreciate you reaching out to us directly so we can turn your experience around.
Reply from Housekeep
Thank you so much for your kind words, Sangram! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
Reply from Housekeep
Thank you so much for your kind words, Katiusca! We're really pleased to hear you had such a great experience with Housekeep. Delivering a high-quality, reliable clean every time is exactly what we aim for, so this means a lot to the whole team. We look forward to seeing you again soon!
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