Hounds of Eden Reviews 246

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and beautiful designs. Many people highlight the excellent customer service, describing the team as helpful, friendly, and responsive, often going the extra mile to ensure satisfaction. Reviewers also frequently mention the fast and timely delivery, with some appreciating the personal touch of local delivery options. The products, including harnesses, collars, and leads, are often commended for their practical features, comfortable fit, and stylish appearance, making both pets and owners happy. However, some customers have experienced issues with sizing inconsistency across items, leading to products that don't fit as expected. A few other people also felt that certain advertised items were not consistently available, making it difficult to complete matching sets. There were also occasional reports of delivery problems, where items went missing or were delayed, and some felt that customer support did not adequately resolve these issues. Additionally, a small number of reviewers received products that appeared faulty compared to previous purchases.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the durability, stylish designs, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Service

Customers had positive experiences with service, consistently praising the great and amazing service... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as amazing, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic as always. Dog collars are beautifully lined so they dont catch and pull on short haired breeds or matt long hair (I have both). Harnesses are sturdy and padded, all made to the highest qu... See more

Rated 5 out of 5 stars

Such a lovely friendly company. My collars and leads were excellent quality and lovely snazzy designs too. I recently ordered a name tag in rose gold and was delighted with my purchase. And being a co... See more

Rated 5 out of 5 stars

Hounds of Eden offer some really amazing choices for dogs! We especially like their harnesses as they have such pretty prints for our female dog and the option to clip the harness by her head so we do... See more

Rated 5 out of 5 stars

I would highly recommend this Company for their harnesses, collars, leads and accessories. Beautifully made in lovely quality fabrics. I love the neck strap lock on the harness for extra safety.... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cute and Cosy

Quick and informative delivery.
Quality is beautiful.
Customer service is excellent.
Always a returning customer!

23 February 2025
Rated 5 out of 5 stars

Lovely quality and gorgeous designs

I was looking for a soft, well made, eye catching harness for my 4 month old sausage pup. I wanted one that she could grow with so I chose the rose berry plaid adjustable harness in XS. (Had to have the matching lead) It arrived quickly and is just as lovely as expected. Lily loves it

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Stunning item as always

Stunning item as always, great quality fits well I have ordered several item from Hounds of Eden, my dog always gets compliments on the patterns and his bows

23 February 2025
Rated 5 out of 5 stars

Pink Houndstooth Package

First purchase made with Hounds of Eden and I couldn't be happier. The product itself is excellent and the delivery was brilliant - super fast. Would not hesitate to use Hound of Eden again

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful quality products

Beautiful quality products! I bought 2 Season pants for my girl ( flower meadow and leopard print ) and was complimented on a lot! And you're the only ones who do such a nice product for this sensitive time. Thank you so much!

30 January 2025
Rated 5 out of 5 stars

Great period product for dogs

The product is really well made and easy to put on. Mini Mabel must have found it comfortable because she didn't try to take it off!it was absorbant, we had no leaks. It is easy to wash and the lining was black so no staining! I bought the size XS and it fit my chihuahua perfectly. The pattern was also super cute!

29 January 2025
Rated 5 out of 5 stars

Absolutely love Hounds Of Eden

Absolutely love Hounds Of Eden! I am slightly obsessed and have bought quite a few items including harnesses, bows and blankets. Their range is just beautiful and very good quality, and they regularly add lovely new designs and products. Classy and eye-catching, with people often commenting on how much they like them. Everything arrives beautifully packaged too.I can't recommend them enough and if you haven't discovered them yet, you really are missing out!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing towel

Amazing towel. Love it. The wet bag is perfect.
Bought some dickie bows too which really make my boy look handsome.
Will be ordering again

27 January 2025
Rated 5 out of 5 stars

I bought several items from Hounds of…

I bought several items from Hounds of Eden; collar, lead, bag with two strap, blanket, towels and other accessories. I am absolutely delighted with every single product and I am so pleased, that I definitely want to buy more! The products are all beautifully made and of the highest quality, as well as being very appealing and attractive. They are also hard wearing and very practical. I really don’t know how long I kept scrabbling in pockets for tissues, poo bags, treats, keys etc and all solved with the Hounds of Eden lightweight, dog walking bag. I very highly recommend this company and all their products for all your dog needs. Fabulous in every way and excellent service too.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE this company

I LOVE this company. Their products are of such a high quality, with real attention to detail. The customer service is 2nd to none and the delivery is super fast. I have 2 complete sets, but will definitely be buying more!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Never had a bad experience!

Never had a bad experience with harnesses or collars! Been a fellow buyer of HoE since 2021, found which harness style suited my dog quite early on and have since only used supaw range!

7 February 2025
Unprompted review

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