Hostkoala Reviews 85

Great service. They answer tickets quickly and help you with site migration. Also, mega cheap. Haven't had any issues the past half year. The best hosting service I've ever used.

There is no way your money isn't worth more than what Hostkoala has to offer. They really give you way more than what you pay for, bigger storage and bandwidth than expected, extremely fast and snappy, helpful and kind customer service that actually listen, never did I regret even once hosting my website with Hostkoala.

I've been with them from Oct 2018, and no downtime I can notice. When the cPanel rip-off chaos thingy appeared, they kindly helped me migrate my cPanel hosting package to DirectPanel that has cheaper cost, very fast when I asked. Then I got trouble with SSL, and after telling them, they asked super politely to please wait in few minutes, and bam, they got it resolved right away.

Just try it, it's pretty cheap and they basically /almost/ giving everything away for free. For few bucks a year for a personal website or experimental website hosting, it's a steal man.

Sorry if everything sounds so exaggerated, it's just they're too good with us, they're god send for poor student that still want to have a nice website like me. We don't deserve Hostkoala.

TLDR: Definitely worth more than you pay for, the best bang for your bucks, no compromises, definitely super duper recommended to everyone.

Best hosting I have ever had , affordable , fast , secure and their support is top notch . I would highly recommend you use their services.

Best hosting ever, i have much hosting here ..
Good service ... fast response ...

Great service, i'd recommend highly to anyone

So far I've had great service.

I've been using HostKoala for a couple of months now and I absolutely love it! Came across them while browsing on Reddit and thought I'd give them a try. I'll admit I was a little skeptical using their service because the price was ridiculously affordable so I thought if it didn't work out, then I wouldn't have lost much. But I'm so glad I gave it a shot because they're great! I'm based in California and using WordPress for my site so their hosting is perfect for my needs. And they also go above and beyond with their support. Def recommend!

I will post my review based on my experience with the support and based on their Australia server.

Their support has been helpful, and helped me migrate my Wordpress site smoothly. There was no downtime, so very happy there.

Mailing is good on their servers ( Australia ). The IP I got was not blacklisted, and I was able to send mail newsletters with no bounces.

Very happy, and would recommend to anyone ! Price is also very good

Hostkoala have my fullest recommendation. They have the best support and they are willing to take the extra steps to ensure that your products is in best shape and health.

They are willing to take the extra step to help you, which i love with this company.

Amazing.

Hosing with them for 5 months now. Never had any downtime, and the hosting speed fast enough for me.

Their support from reddit & live chat have been very quick for me so far.

I love this hosting service. I found it on Reddit and used it to host a small WordPress website/blog. It was perfect and served the purpose of providing an informational page about my Discord server and a hub for my tournament results. It is cheap and affordable/the only service I used and it worked wonderfully.

In regards to pricing, I haven't seen anything better, especially with the 60% discount I received. But the customer service is far beyond what I had imagined. It wasn't like "Hey, I am hosting your website for this low price, don't expect anything else from me." Rather it was like "We will do everything in our power to help you".

My website wasn't working and I didn't really know how to create backup and migrate. GoDaddy didn't want to help, they said you need to contact a web developer to do this. HostKoala took the initiative to help, they made migration so easy, providing full restoration of website, even though it wasn't their job to do it. Won my heart, really.

I needed to find hosting but didn't want to break the bank. I checked on Reddit and saw this deal and decided to just do it. I thought the hosting included a domain purchase and I submitted a ticket with a question. The first thing they did is offer a full refund but also explained what I would need to do. I literally followed their instructions on their resources page and was able to do everything I needed. Their support was awesome, we went back and forth even though I had basic questions. I got everything I needed and honestly I'll be going back for way more.

Yesterday I purchased hosting...I am still unable to host sites...
This morning I have submitted support ticket, 3 hours passed and still no answer...
In hosting business 3 hours not receiving answer and support is not ideal...This is indicating quality of hosting...

I will stop with HOSTKOALA because it lost my trust at the beginning...
If a hosting answers your ticket after 2 hours later, do not stay there...My experiences and advices

Edit 1 : This is not my ISP problem and was related ISP or firewall of your hosting. I see now you have also no hosting knowledge! If I can see site online with proxy and not directly from my computer, this means that your hosting ( Firewall or ISP ) blocked my IP / ISP. This is today frequently happening with not very good installed hostings. It is never happen with HOSTGATOR, GODADDY, BLUE HOST and others.

Besides you have answered ( reacted ) 10 hours later submitting ticket. 10 hours is a huge time for hosting business. Can you imagine if server down or something happen, 10 hours websites will be offline. I have lost huge 48 hours because of HOSTKOALA.

Never buy hosting from them. Also their paypal ACCOUNT is associated a simple GMAIL, Not a professional company, just a person! If he is ill or dead, than your web projects will be dead, too.

Conclusion : Never believe this cheap hosting offers, this is my 10.th hosting changing. I faced same problem with all. I will continue to use big pioneers in hosting...Yes they are expensive but you have no such a headache.

Edit : 2
HOSTKOALA never answered did not try to solve my problem ticket but today they immediately answer of all posts on TRUSTPILOT. If you spend your time to solve problem of your clients, this can be more fruitfull for you. You active account very fast, you answer on TRUSTPILOT very fast. But no answer on your support system..What a business?

Edit 3 : As you see, HOSTKOALA just answered all my reviews and updatings. But you can not see a word / sentence to solve my problem. If I had faced this problem with professional hosting company, they would just focus them to find source of problem and show how to solve it.

Edit 4 : If someone try to cancel a service from professional hosting companies such as GODADDY, BLUE HOST, HOSTGATOR etc. They immediately ask reason and offer to solve problem immediately. And they solve problem indeed and and customer stay without refunding. 10 hours not answering support tickets is not a hosting business. You need to always observe servers to be sites always online.

Thanks to you guys,

Moved away from my old hosting company who had absurd prices, migration took 24 hours, but it was smooth with no downtime whatsoever.

Emails worked as promised, pretty happy so far!

Excellent service!

Quick, Easy, nice Support over Reddit and super cheap!

Quick setup time and support was fast and helpful.

Very reliable ( no downtime from reported from ping Dom)

Best pricing there is. Need I say more?

Very good service. Amazing prices. Currently hosting 5 domains here while being extremely satisfied.