While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Cheap and affordable hosting for small sites and testing purposes. The support team is impeccable (even better than the top sharks in the hosting field), they answer within minutes even for the sm... See more

Rated 4 out of 5 stars

Decent hosting for some casual/light hosting, made better due to very affordable pricing. Pros : Very cheap pricing ( You can find $5/Year plans at the bottom of their hosting plans page )... See more

Rated 5 out of 5 stars

Probably the best budget provider out there ( under 5 a year) I've been with woothosting, alpharacks, but host koala has been the most reliable one out there.only had one downtime in the past 2 ye... See more

Company replied

Rated 5 out of 5 stars

I've used Bluehost, Interserver, GoDaddy, and Siteground, and hands down this is the easiest to use. It's hassle free and doesn't make me stressed out, and the most expensive plan is just $5 a month... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

Global Web Hosting Provider


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After being fed up with some of the big…

After being fed up with some of the big hosting providers, I stumbled across Host Koala on a Reddit thread, and seeing the price ($13/yr) I figured it would be low risk to try it out, and have been more than pleasantly surprised.

I've been using HK for about 18 months now, with very little issues, and when there are, the support is very active and engaged in trying to problem solve your ticket. With servers all over the globe, I would highly recommend.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Great and affordable host!

Great and affordable host! I have never had any problems with their service and I would recommend it to anyone looking for a small website with affordable hosting.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Good, please make more Direct Admin locations

I am an individual Web designer, and I design sites for people from many countries. I have many plans from different countries at 4 USD/Year after discounts.

I pray HostKoala continues providing good service and provides more Direct Admin locations ( 6 Locations vs 14 on cPanel ). Please open more Direct Admin locations, thank you !

28 November 2020
Unprompted review
Rated 1 out of 5 stars

prices are raised every year even if…

prices are raised every year even if the purchased services were with a lifetime promotion

24 November 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Hi,

The price was raised due to cPanel's licensing pricing changes.

We have offered you multiple times a chance to host your website at the exact same price ( $3.50/Year ) on a Direct Admin plan with the exact same specifications.
( Customer support chat log : https://www.hostkoala.com/review/nadine.png )

Please have a look at cPanel's upcoming pricing :
https://cpanel.net/up-next/pricing/
*2021 Bulk pricing (For Accounts over 100) is $0.30/Month each.
On top of the base cost of the license, a single account will cost $3.60/Year, which is higher than what you initially paid for ( $3.50/Year ).

No one will be able to host you on your original price, unless they are using a grey market cPanel license if you continue to insist on having a cPanel hosting service.

HostKoala wishes you good luck in finding a host that is willing to host you for a price cheaper than the license for your control panel alone ( Not including the license prices for LiteSpeed, JetBackups, Softaculous, and the cost of the server itself ).

Rated 5 out of 5 stars

THE BEST WEB HOSTING

The bad review doesn't know what they're talking about! Amazing for starting at just $5.00/yr. ($3.50 with coupon), $10.00/yr ($7.00/yr.) with coupon for three sites, and $20.00/yr ($14.00/yr) for unlimited web hosting.

Amazing web hosting at this price with no ads, great DNS caching, speeds, and uptime. The cheapest other web host I found was at $6.00 per **MONTH**, (which is $72.00/yr.).

Only bad thing is that there is no 24/7 support, as it is a small company, but the other good things make that five stars!

26 October 2020
Unprompted review
Rated 5 out of 5 stars

I came from HostGator to HostKoala and I am impressed with HostKoala quality and speed

I came from HostGator to HostKoala. Probably I am writng this review very early, but I moved several websites to Hostkoala and so far has been great (I had a minor issue and the support resolved it in minutes).

It is truly much much faster and as you may know already, much cheaper. I really hope this quality and price maintains over time because I cannot recommend it enough. Give it a chance!

27 September 2020
Unprompted review
Rated 5 out of 5 stars

MY GO-TO HOSTING COMPANY!!!

I am a developer and I always go to Host Koala to get any site hosted. Super cheap, fast and reliable servers, 1-2 minute waiting time on chat support.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Great hosting service

Great hosting service. Quick replies and best customer service, already have 5 hostings with them, will continue adding more and highly recommend them

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Zero Complaints For Amazing Service

This was my first time setting up a site and I sure messed up, creating clones, changing domain, nameserver issues... but Host Koala was very, very speedy and friendly and helped me with absolutely everything until my site was ready! Absolutely no complaints, and such an amazing price!

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, if i had any question or issue the support team answered within 24hours and fixed my problem asap. Very friendly and you get what you pay for.

19 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing website host

Amazing website host, very quick and support is always super active. Prices are very low and they helped me access my website terminal for my node.js application even though most hosts would not allow this.

I am very happy that I found such an amazing website host.

James Draper

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing prices for top-notch service

Great hosting service for an amazing price! Fast servers, cPanel, everything you could want in a provider for a quarter the price of any other provider in the market. Fast and responsive customer service as well. Would definitely recommend!

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Many pros, not many cons

I've hosted my sites for almost 2years with hostkoala and they have been very good so far.

Pros :
Best prices
Many locations
Helpful support
Most of my sites are hosted from different locations, most have over 99.9% uptime, only the offshore server shows 99.8% over a period of 1++ years

Cons :
No phone support, which would be nice if they added it, but I can understand that they don't have it as their prices are really low.

27 April 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Thank you for your kind words ~
As of the current moment, we do not have plans for phone support :(, as we are trying to keep costs low to provide cheaper services for our clients ~

Rated 5 out of 5 stars

Super fast web hosting...

Super fast web hosting...
I used them service since 2017.
Thanks hostkoala for giving a best service ever...Love you

17 April 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Thank you for your kind review, we will continue to work hard to give the best service to our clients !

Rated 5 out of 5 stars

Can't recommend enough - Fast servers and amazing support

transferred over to Host Koala a few months ago and very happy I did. Their support is fantastic and are always available to help with any problems i have. Will continue to use and highly recommend anyone looking for an affordable and reliable hosting service to give them a go.

17 April 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Hi Jamie, thank you for your kind words :)

Rated 5 out of 5 stars

I have been with HostKoala for close to…

I have been with HostKoala for close to a year. I love their service and I will be happy to extend my stay. What I love about their service is simplicity and performance.

31 March 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Hi Julius, thank you for your positive words and support :)

Rated 5 out of 5 stars

I've been using Host Koala for about…

I've been using Host Koala for about two years, Las Vegas Server, uptime is excellent, support responds the same day (usually within an hour) and pages load very fast. For such a low price, this is an excellent value.

18 February 2020
Unprompted review
Hostkoala logo

Reply from Hostkoala

Thank you for your kind words Jim. We will work hard to ensure that our service continues to serve you well !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look