Banner for Hostinger

Hostinger Reviews 66,588

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficiency in resolving issues. Many people highlight the excellent customer service, noting the quick response times and the dedicated assistance provided. Consumers find the service to be top-notch, appreciating the ease of use and the smooth user experience, especially when creating and editing websites. However, some customers also noted dissatisfaction with the website's stability and support. A few people experienced issues with their websites being suspended without clear reasons, while others reported difficulties in reaching a live person for support, finding the AI assistant unhelpful in complex situations. There were also mentions of data-related issues and security concerns, causing frustration for some users.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the support agents for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, professional, and efficient... See more

Service

People report positive experiences with service. Many customers praise the excellent team, quick and... See more

Website

Customers had ambiguous experiences with website functionality. Many reviewers praised the ease of website... See more

User experience

Clients share positive opinions on user experience. Many customers find the platform easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was assisted by an agent called Yassine who resolved my issue within a matter of minutes. I am so thankful to this person as previously I was getting help from ChatGPT and Kodee AI and it was really... See more

Rated 5 out of 5 stars

I am enjoying Hostinger profoundly! They've expanded their offering drastically in the last few years, and Kodee (the little AI helper) is just amazing. It's built some of my pages on its own within 3... See more

Rated 5 out of 5 stars

One of the best hosting provider platform is Hostinger. They have excellent team that always ready to resolve any issue with your website or any service you maybe using with them.

Rated 5 out of 5 stars

Professional & polished: I’ve been working in tech for nearly two decades and have used most major platforms. Based on my experience, Hostinger stands out as one of the best for hosting, VPS, and A... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great support

Great support, but you need to talk in English, as I didn't get Indonesian native support.

28 April 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi,

Thank you for choosing us! We also offer support in Indonesian, so you can use this language when talking to our specialists if you want.

Best wishes,
Gabriela from Hostinger

Rated 5 out of 5 stars

High Quality Support

The support was to quick to answer, and also to patient with me for going through all of the solutions steps to find out what was causing the problem.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Marcela was super helpful

Marcela was super helpful. My problem was not server side and recommended to look into plugins and theme setting. Knowing it was server side was half the battle.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Hostinger 5 stars

Fausta was great in responding to my issue. I felt as though he responded promptly in solving the situation, and I look forward to working with HOSTINGER for years to come. GREAT JOB!!!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful reps

I'm new to using Hostinger for mail and web hosting.
I can't say much for the setup and documentation, or their AI Kodee - there's enough to get into trouble, but things are out of date.
Support was there to help give real answers to which solutions are right and how to navigate through issues. Even advise on next steps that I was going to encounter. Ms. M was a huge help to saving my sanity! Thanks!

27 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look