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Hostinger Reviews 66,588

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficiency in resolving issues. Many people highlight the excellent customer service, noting the quick response times and the dedicated assistance provided. Consumers find the service to be top-notch, appreciating the ease of use and the smooth user experience, especially when creating and editing websites. However, some customers also noted dissatisfaction with the website's stability and support. A few people experienced issues with their websites being suspended without clear reasons, while others reported difficulties in reaching a live person for support, finding the AI assistant unhelpful in complex situations. There were also mentions of data-related issues and security concerns, causing frustration for some users.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the support agents for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, professional, and efficient... See more

Service

People report positive experiences with service. Many customers praise the excellent team, quick and... See more

Website

Customers had ambiguous experiences with website functionality. Many reviewers praised the ease of website... See more

User experience

Clients share positive opinions on user experience. Many customers find the platform easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was assisted by an agent called Yassine who resolved my issue within a matter of minutes. I am so thankful to this person as previously I was getting help from ChatGPT and Kodee AI and it was really... See more

Rated 5 out of 5 stars

I am enjoying Hostinger profoundly! They've expanded their offering drastically in the last few years, and Kodee (the little AI helper) is just amazing. It's built some of my pages on its own within 3... See more

Rated 5 out of 5 stars

One of the best hosting provider platform is Hostinger. They have excellent team that always ready to resolve any issue with your website or any service you maybe using with them.

Rated 5 out of 5 stars

Professional & polished: I’ve been working in tech for nearly two decades and have used most major platforms. Based on my experience, Hostinger stands out as one of the best for hosting, VPS, and A... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67K reviews

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Rated 4 out of 5 stars

Elsa helped me sort out migration.

Elsa helped me sort out getting my website up and running after migrating it, when the links weren't working. She was very helpful..and patient.

29 April 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi Sarah,

Thanks for taking the time to share your experience with us! We're always working to improve our services, so this partnership keeps getting better every day.

Best regards,
Gabriela from Hostinger

Rated 5 out of 5 stars

Hostinger's tools make website…

Hostinger's tools make website management easy. And Laras was the best with helping me get more familiar with how to solve complex problems easily. Such great support!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Hostinger has been a great choice for my blogs

Hostinger has been a solid choice for my hosting needs. The setup was quick and beginner-friendly, but it still offers enough flexibility for more advanced users. I’ve been especially impressed with the speed and uptime—my site runs smoothly with minimal issues. Their pricing is very competitive, and the performance you get for the cost feels like great value. Customer support has also been responsive and helpful whenever I’ve had questions. Overall, it’s a reliable and efficient hosting provider that I’d easily recommend.

28 April 2026
Rated 1 out of 5 stars

Do not use hostinger

Do not use hostinger! They have very harsh customer service terms. They blocked and permanently suspended VPS and websites without stating any reason or warning. I WILL never buy anything from them again!!!

28 April 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi Loran,

Thanks for taking the time to share your review. Your feedback plays a key role in helping us grow.

We'd love to look into your account and answer any remaining questions, so we've sent you a contact request. When you have a moment, please get back to us — we're here to make everything as clear as possible.

All the best,
Gabriela from Hostinger

Rated 4 out of 5 stars

Its a pretty solid host

Its a pretty solid host. You get a clean UI and everything is integrated nicely. But prices are pretty expensive for what you get (Other hosts give you more for a lot less). Ignoring the price though. It is a solid host

28 April 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi Gentra,

We always value your feedback — it’s the best way for us to keep improving. Thanks for sharing it with us!

All the best,
Gabriela from Hostinger

Rated 1 out of 5 stars

Hostinger uses deceptive Dark Patterns…

Hostinger uses deceptive Dark Patterns and predatory support tactics
Review:
I am appalled by Hostinger's lack of professional ethics. Their user interface is intentionally designed with "dark patterns" to trick customers into unnecessary purchases. While attempting a simple hardware upgrade for my VPS, the system forced a $72 USD "Daily Backup" service into my cart with no visible option to opt-out or remove it.

I was misled into an accidental charge of $34.46 just by following their "upgrade" flow. To make matters worse, their support system is a complete sham. They force you through an AI bot (Kodee) that outright lies about refund policies to prevent you from reclaiming your money. Once you finally reach a human agent after an exhausting wait, they resort to silence the moment you question their forced billing practices.

As a systems logic architect with 40 years of experience, I can confidently say that Hostinger is not a technology company; it is a marketing trap. They block legitimate 30-day money-back guarantee claims and hold server upgrades hostage unless you purchase unrequested add-ons.

Do not waste your money here. If you value honesty and actual support, stay away from Hostinger. I am initiating a formal chargeback with my bank and migrating all my infrastructure to a provider that actually respects its users.

Evidence (Invoice): H_42262501

28 April 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi Edgardo,

We're sorry to hear your experience with Hostinger hasn't been the best, but we really appreciate you letting us know.

The involved team already received feedback about this situation, and the refund was done as you requested. If you have any additional questions, please let the Customer Success Team know. We'll be happy to chat.

All the best,
Gabriela from Hostinger

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