Hostfully Reviews 297

Hostfully's support is great. Monica Dinh helped us with preparing our guidebooks and she was also very helpful answering any questions. This helped us starting using the guidebooks for our guests. Highly recommended. thanks.

Hostfully is amazing. The customer service Bevan is providing has saved me HOURS and brought our business to a whole other level.

We love Hostfully, simply because everything works!

I would give 10 stars to Ignacio Marinucci if were possible. He has been awesome to work with. I took weeks to make my decision to come on board and he was patient with me and was always available to answer my MANY questions about Hostfully compared to the competition. Thank you!

Marcos was absolutely incredible! He never stopped helping me until I was signed up to Hostfully, the technical support and level of service he provided me was next level. I know he will continue to be an amazing guide as I create my guidebooks! If only more companies had people like Marcos in their employ, life would be a lot less stressful! Thx you Hostfully but especially Marcos.

Jose is by far the most valuable part of my experience with Hostfully. He has taught me so much about the platform and helped me troubleshoot multiple issues. When I had an urgent problem that needed immediate help, no one was available through the customer support chat so I reached out to Jose and he immediately helped to remedy the issue! He is knowledgeable, professional, and easy to communicate with. If I could give him a higher review I would. Thank you Jose!

Friendly patient staff who are willing to explain any problems you may have with step-by-step instructions

As a host, I give Hostfully a 10/10! It makes property management super easy with tools that streamline bookings, guest communication, and guidebooks. The platform is user-friendly, constantly improving, and has a great support team. Hostfully really helps me provide a better experience for my guests and simplifies my day-to-day.

We've gone through onboarding and I must say the platform is self explanatory and clear.

Monica was our onboarding manager and she was amazing! She walked us through step by step!

Hostfully are always on hand to sort out any issues of anything that you can't understand. They're a friendly team and always go out of their way to resolve things.

We couldn't do without Hostfully to run our STR business. So many integrations and great support.

Joseph Cox was a great Account executive and he wad ine of the main main reasons why we were eager to sign up for Hostfully. He explained to us all functions and external functions thoroughly and we are very excited to be working with those for you thank you Joseph.

Hostfully makes managing my properties easy. Hostfully has a lot of education. They keep adding new additions to the software and grow with the industry.

the platform is easy to navigate. support is always 5 star no matter what hour of the day.

I've been using Hostfully for over a year now, and the experience has been excellent. Besides being easy to use, the customer service is a breath of fresh air. Always responsive and helpful. I hold them at the top. Thanks, Hostfully, for all that you do.

Hostfully is awesome. We started with another company on our startup property management business and they were awful. After searching for something else, we landed on Hostfully. The onboarding process was so easy, our onboarding specialist Pablo has the patience of a saint. Now that I know what I'm doing (mostly) if I run into a problem I have several options to seek out help and information. The platform itself is intuitive and they are constantly making it better. I am very happy with Hostfully and we recommend it to everyone who is in this business.

As a new vacation rental host, Hostfully has been such a great resource for me. It takes a little while to figure out the system and how everything works together, but the support team is excellent. As with any technology, there have been a few hiccups along the way, so having a support team that is at my fingertips is incredibly helpful. I never feel like I'm bothering anyone with my questions and am always asked what else they can help with during every interaction. The gal I worked with for onboarding (Kana) was/is so awesome as well!

A very warm & friendly customer service experience navigating through challenges.

Since starting our company as an onsite provider servicing vacation rentals Hostfully has played a huge part in our success. The product support and integrations with industry staples has made the managing of a larger portfolio possible. The ability to use only the parts of the software that we needed with the option to grow and add on seamlessly has made our business thrive without adding specialized employees. This feature alone has allowed us to survive as grew.

Jose is very responsive and it helps my business move forward at lightning speed! Good for everybody Jose is an asset!