Hospital Beds Reviews 

196
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the swift and straightforward ordering process, noting that products consistently arrive quickly, safely, and ready to use. Many buyers find the items exceptionally comfortable, high quality, and well-made, sharing that the merchandise matches descriptions and successfully fulfills their daily needs. However, some people mentioned frustrating issues with delivery delays and poor communication regarding tracking data or the exact arrival time of their purchases. A few reviewers also experienced problems with items arriving broken or failing shortly after delivery, leading to considerable frustration when seeking helpful resolutions.

What people talk about most

Product

Consumers find product performance to be exceptionally positive and reliable. Reviewers consistently mention... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods generally arrive promptly and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are very well made,... See more

Service

Clients share positive opinions on service, noting that it is exceptional, good, prompt, fast, and efficient.... See more

Order

People report high satisfaction with the order process, highlighting an excellent and fast experience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cushion was delivered in good time. It helps greatly with my comfort,and tendency to develop pressure sores, as I now have to sit for long periods due to lack of mobility. It is quite easy to set... See more

Rated 5 out of 5 stars

I ordered a frame to support bedclothes following a foot injury. It arrived promptly and fits the bill. However it lifted my duvet which is a double on a king size bed a bit too high and I decided i... See more

Rated 5 out of 5 stars

Ordering was fast and easy on their website, communication level was automated but very high - the time between Ordering and despatch was very fast and I had my product the next day with updates on d... See more

Rated 5 out of 5 stars

I ordered an other cushion cover for my wheelchair. Really appreciated the cover when it arrived as it was exactly what I ordered. This company were very honest, when product was delayed they e mail... See more


Company details

  1. Events & Entertainment

Written by the company

Hospital Beds And Care Home Beds From The UK's Destination For Hospital Beds. Full Range Of Hospital Beds, Community Beds, Care Home Beds, Ward Beds And Nursing Beds With Fast UK Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.4

All reviews

(196)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Was useful for lifting weight of…

Was useful for lifting weight of bedding off my toes.

3 May 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Mr Stenton,

Thank you for taking the time to share your feedback on the Invacare Bed Cradle you have recently purchased.

I am delighted to hear that you have found the bed cradle to be suitable to your needs.

Please let me know if you need of anything further and I will be happy to assist as required.

Kind regards,

Victor
HospitalBeds.co.uk team

Rated 1 out of 5 stars

problem is i ordered this item which is…

problem is i ordered this item which is not adequate for my needs, as adviced by my occupational therapist. I have not unpacked it, it is totally untouched in its original package, however i will not be able to obtain a refund. I think it is a bit unfair and there's nothing I can do about it

10 January 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Ms Benkerrou,

Thank you for taking the time to leave your review.

I am sorry to learn that the Mattress Genie Adjustable Mattress Tilter you have recently purchased is not suitable for your needs.

While normally we would not be able to accept this item being returned to us, on hygiene grounds, I do appreciate that it remains unpacked.

To that extent, I can confirm that I have now sent you an email in the hope that we can arrive at a satisfactory outcome, and I look forward to hearing from you.

I hope the above helps.

Kind regards,

Victor
Hospital Beds team

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