Ordered a few items from Horsefeathers during their summer sale and received everything today. The quality is pretty solid, and I'm looking forward to trying the equipment out on the slopes this sea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a big Horsefeathers fan, because it is a Czech brand and all their stuff is made in Europe, which is something I value. I love the clothes because it fits great, their sizing is consistent s... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
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I am very satisfied with the customer service. One of the products I ordered was not available in my size, and they were very helpful to offer me my money back or choose another product (they suggeste... See more
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Company details
- Outerwear Store
- Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Snowboard Shop
- Youth Clothing Store
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Very friendly and responsive staff
Very friendly and responsive staff! Nice quality items. Good fit!
4 December 2025
Reply from Horsefeathers
Thank you so much for your kind review! We’re really happy to hear that you had a great experience with our team and that you’re satisfied with the quality and fit of our items. Your feedback truly means a lot to us. We hope to see you again soon! ♥
Reply from Horsefeathers
Thank you for your kind feedback and for your interest in our Horsefeathers brand. ♥
Reply from Horsefeathers
Thank you for your great review!
We’re glad you like our products and that the delivery was fast. Thank you for your interest in our Horsefeathers brand ♥
Very friendly communication.
6 December 2025
Reply from Horsefeathers
Thank you for your kind feedback and for your interest in our Horsefeathers brand. ♥
Great delivery
The delivery guy couldn't reach me, but later we dealt he'll bring the parcel the next day. Thanks for that!
27 November 2025
Reply from Horsefeathers
Thank you very much for your review! ♥
We’re happy to hear that everything was successfully arranged and that the delivery worked out the next day. We appreciate your understanding and kind feedback.
Amazing service
Amazing service. Ordered from Australia on a Friday, received my stuff on Wednesday! Found the chat window most useful. Joined the Horsefeathers family and got a discount. Very happy with the quality of the goods too. Bought gloves and goggles.
4 December 2025
Reply from Horsefeathers
Thank you so much for your amazing review! ❤️
We're thrilled to hear that your order made it to Australia so quickly and that our chat support was helpful. Welcome to the Horsefeathers family - glad you could make use of the discount as well!
Enjoy your new gloves and goggles to the fullest. If you ever need anything, we're here for you. 🏂
PERFECT
The entire process was outstanding — incredible efficiency, excellent customer service, and overall an impeccably professional company.
28 November 2025
Reply from Horsefeathers
Thank you so much for your wonderful review! ♡
We’re thrilled to hear that you found the entire process smooth and that our efficiency and customer service met your expectations.
Your kind words truly mean a lot to us, and we look forward to serving you again in the future! ♡
I have been wearing Horsefeathers…
I have been wearing Horsefeathers clothing since the early 2000’s. Bought in Surfmania shop, Zagreb/Croatia. Very good quality and awesome design. One of my favorite brands
3 December 2025
Reply from Horsefeathers
Thank you so much for your amazing review! It means a lot to hear that you’ve been wearing Horsefeathers since the early 2000s.
We’re really happy that you still enjoy the quality and design of our products. Hearing that we’re one of your favorite brands truly makes our day. Thanks for all the years of support - we appreciate it more than you know! ♥
Tomas koudela
3 December 2025
Reply from Horsefeathers
Thank you for your 5 stars feedback, we really appreciate it. ♥
The materials and colours are greate
The materials and colours are greate. I bought the pair of termal layer for my sister and the size was perfect. I would deffinitely recommend it!
28 November 2025
Reply from Horsefeathers
Thank you so much for your lovely review! We're really happy to hear that you liked the materials and colours, and that the thermal layer fit your sister perfectly. Thank you for your interest in our Horsefeathers brand. ♥
Great product
Great product. Awesome brand. Great communication and customer service! Thank you!
3 December 2025
Reply from Horsefeathers
Thank you so much for this amazing review! We’re really happy that you love the product and our brand, and it means a lot to hear that you had a great experience with our communication and customer service.
If you ever need anything at all, just let us know - we’re always happy to help!
Thanks again, you made our day! ♥
I love Horsefeathers
Top notch quality products for a fair price! Very fast delivery, outstanding overall service. Highly recommendable.
27 November 2025
Reply from Horsefeathers
Thank you so much for your wonderful review! We're thrilled to hear that you love Horsefeathers and that our products, pricing, delivery, and service met your expectations.
Your recommendation truly means a lot to us. ♥ ♥
Fast delivery
Fast delivery, the only downside is the additional cost for sending back packages. Every other cloth related company has return Labels free of Charge, if the order does not fit or something is not like ordered.
27 November 2025
Reply from Horsefeathers
Thank you very much for your feedback. We’re glad to hear that you were satisfied with the fast delivery.
Regarding the return costs, we understand your concern. Our current policy does not include free return labels, but we continuously review our processes and appreciate your input - feedback like yours helps us improve our service.
Thank you again for taking the time to share your experience. ♥
Good black friday deal
29 November 2025
Reply from Horsefeathers
Thank you for your review!
We’re glad to hear you found a great Black Friday deal and hope you enjoy your purchase. If you ever need anything, we’re here to help! :)
Reply from Horsefeathers
Thank you so much for your review!
We’re glad to hear you loved the fast shipping and our products. If you ever need anything, we’re here for you! 😊
Reply from Horsefeathers
Thank you so much for your lovely review!
I’m really happy to hear you had a great experience, and Adéla and I truly appreciate your kind words. 😊
If you ever need anything, we’re always here to help! ♥
Reply from Horsefeathers
We’re happy to hear everything went great and that your order arrived quickly. Thank you for your interest in our Horsefeathers brand. ♥
I didn't really like the dough…
I didn't really like the dough insulated shirt itself. It looked a lot warmer and more insulated in the photos but it's actually very very minimal. We'll see how well it performs as a top layer at least. The first layer combo I got is good and I like the graphic and comfort a lot but the logo is too in your face and a bit cheaply stamped on top. I'd just make it part of the graphic somehow idk. I'm afraid to wash it with that logo. It looks like it will crack.
27 November 2025
Reply from Horsefeathers
Thank you for sharing your thoughts with us. We appreciate you taking the time to leave a review.
We’re confident in the performance of both the insulated shirt and the first-layer combo, as they’re designed to be lightweight but still functional and comfortable during activity. That said, we understand that expectations based on photos can vary, and we value hearing how the product feels to you in person.
We’re really glad you like the comfort and the graphic of the first layer. As for the logo, we’ll definitely keep your note in mind — feedback like yours helps us fine-tune the balance between design and branding. The print is made to handle regular wear and washing, but if you ever notice anything unusual, feel free to reach out and we’ll be happy to help.
The snowboard jacket is great
The snowboard jacket is great, thank you, the perfect size.
Marko
27 November 2025
Reply from Horsefeathers
Thank you, Marko! We’re really glad to hear the snowboard jacket fits perfectly and that you’re happy with it. Enjoy the rides and thanks for choosing us! ♡
I ordered citadel jacket online
I ordered citadel jacket online. Web site is user friendly, jacket was shipped right away, I got it in 4 days in Croatia. Jacket is well made, warm, light and (to me) cool design. Before this I had Burton jacket that lasted 10+ years, only time will tell with this one but all the seams look precise and strong so i expect at least 5 years. Important factor is that the price is much lower compared to some other well known brands.
25 November 2025
Reply from Horsefeathers
Thank you so much for your wonderful review!
We’re really happy to hear that your order arrived quickly and that you’re enjoying it so far. It’s great to know the design, warmth, and overall feel are meeting your expectations. We put a lot of care into the craftsmanship, so your feedback about the seams and build quality truly means a lot.
We hope the jacket serves you well for many years to come, and we’re glad you found the price-to-quality ratio satisfying. If you ever need anything or have questions down the road, we’re here for you.
Thanks again for choosing us - and greetings to Croatia! ♥
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