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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the great material, soft texture, and overall well-made items. Many reviewers are impressed with the unique designs and the comfortable fit of the clothing, often receiving compliments when worn. The delivery service is frequently mentioned as fast and efficient, with many people receiving their orders sooner than anticipated. However, some customers experienced issues with sizing, noting that items could run smaller or larger than expected, leading to difficulties with returns. A few other people also felt that the return policy was inconvenient, with some reporting difficulties in getting refunds or instructions for returning items.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and design, with many expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the good quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a... See more

Return policy

Customers had negative experiences with the return policy, with many describing it as a "joke" and the "worst... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was offered a $20 credit for my review. It took a few tries to get the range of sizes correct based on the my body vs what I normally order. They're optional are pretty cool and I like how they c... See more

Rated 4 out of 5 stars

Never had a problem, I like the texture od the clothes I bought, but thought that one of them would be thicker, more warm but otherwise, fine! Took at least 3 weeks to ne delivered but im fine with it... See more

Rated 4 out of 5 stars

After my first lost package due to non delivery ! The custumer service send me another one that i ve finilly received ! And honestly , i m impressed by the quality. The custumer service made eve... See more


3.8

Great

TrustScore 4 out of 5

217 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only one complaint

Only one complaint, is the waiting for my order. I understand its the different countries so its to be expected! The clothes fit as expected, styles are what they advertise. I'm a customer for good.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit skeptical!!! Definitely worth every penny.

I was a bit skeptical. Sometimes you see products like these online, and they are of cheap quality... Not this Sweater, not at all. I am a bigger guy, and the 2XL fits perfect, It also gets so warm due to how good the quality is. My wife and Kids all want their own now. I will be purchasing more colors just for me, my family of 8 as well.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. I've ordered multiple. Great quality and even better customer service. Never a doubt from this great company. Very responsive and progressive with their cool gear.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Two failed deliveries

I was given two delivery dates and nothing turned up. It being stated that I could apply for a full refund the following day, I have done this, and have been given another date to reapply for a refund. Only a machine to deal with, so going round in circles. Would give no stars if I could.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I love it

I love my buyer. It fit me very nice and the price its ok. i will buy another one with diferent color.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

Hooyi Shopping

Was offered a $20 credit for my review.

It took a few tries to get the range of sizes correct based on the my body vs what I normally order. They're optional are pretty cool and I like how they change up their catalogue.

Be aware that it comes from overseas and so, to the MidAtlantic Region, it takes 3-4 weeks between ordering to delivery. In the case of returns, they aren't usually accepted and the cost of shipping is deducted unless you purchase an annual membership.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. They really care about their clients and the quality is insane for the price. I feel so comfy and confident with their items!

10 October 2025
Unprompted review

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