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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the great material, soft texture, and overall well-made items. Many reviewers are impressed with the unique designs and the comfortable fit of the clothing, often receiving compliments when worn. The delivery service is frequently mentioned as fast and efficient, with many people receiving their orders sooner than anticipated. However, some customers experienced issues with sizing, noting that items could run smaller or larger than expected, leading to difficulties with returns. A few other people also felt that the return policy was inconvenient, with some reporting difficulties in getting refunds or instructions for returning items.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and design, with many expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the good quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a... See more

Return policy

Customers had negative experiences with the return policy, with many describing it as a "joke" and the "worst... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was offered a $20 credit for my review. It took a few tries to get the range of sizes correct based on the my body vs what I normally order. They're optional are pretty cool and I like how they c... See more

Rated 4 out of 5 stars

Never had a problem, I like the texture od the clothes I bought, but thought that one of them would be thicker, more warm but otherwise, fine! Took at least 3 weeks to ne delivered but im fine with it... See more

Rated 4 out of 5 stars

After my first lost package due to non delivery ! The custumer service send me another one that i ve finilly received ! And honestly , i m impressed by the quality. The custumer service made eve... See more


3.8

Great

TrustScore 4 out of 5

217 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

After my first lost package due to non…

After my first lost package due to non delivery ! The custumer service send me another one that i ve finilly received !
And honestly , i m impressed by the quality.
The custumer service made everything goes well !

Thanks for everything ! I'm satisfied as custumer!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

3 shirt pack

Got set of 3 shirts, is very comfy, fit is my favorite part, very cheap for 3 shirts but its not cheap feeling stuff.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I was so pleased with my items and the…

I was so pleased with my items and the fact that I had a great experience with this company was very helpful with a problem I had with my address they immediately took care of the issues and I will definitely order from Hoooyi again 100%

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Nice product for price and warm

Nice product for price and warm. Takes a few weeks to get product from oversees. If you need something quickly, then shop for other options. If you can wait good value. I have not washed yet so will see. Should have tags inside that shows what materials its made of so you do not damage during cleaning. :)

20 January 2026
Unprompted review
Rated 5 out of 5 stars

LOOX Men Sweater

The website is easy to use and secure. Received sweater in good quality packaging and my husband has received many compliments on it. The material is good quality.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Wrong sizes, halfs of sets

I resent the images of the products they asked for but they have yet to reply or send any return information. 1 item was missing the shirt. Two other items were the wrong size.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

This vendor is terrible. Crappy Chinese company faking to be a solid American vendor.

This vendor is terrible. Their social ads make them look legit. But, the items take forever to arrive (shipped from China), they are poor quality, and customer service is a joke. Their messages are full of typos and they don't provide return labels - they just tell you to go to the post office to mail returns in yourself on your own dime. Avoid!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing brand

I’m very sceptical about ordering online, never did it in my life..until i came across Hoooyi, got myself a summer collection the past year & also got myself a winter collection 1 month ago because the clothes are brutally nice, never had isues with my orders. I’m from Belgium, it said it would be between 10-20 days. Always got my orders right & never had to send a single thing back. Only thing i recommend if u dont know if the size will fit u, just order 1 item & see how it fits u because some clothes can fall bigger on u then u would think. Just did my 3th order so i can get past the next few years without any remorce because really, they sell nice quality at a price i could never find them from here at my hometown. The designers have done a really nice job & i really love them, the assortiment is amazing!

11 January 2026
Unprompted review
Rated 4 out of 5 stars

Never had a problem

Never had a problem, I like the texture od the clothes I bought, but thought that one of them would be thicker, more warm but otherwise, fine! Took at least 3 weeks to ne delivered but im fine with it cause not on a rush, but if you are it must be annoying... but I like this brand!

29 November 2025
Unprompted review

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