Honora Furniture & Homewares Reviews 

32
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered 4 marble coasters from this company. Love the product, such good quality and really happy with the service throughout. Would definitely recommend.

Rated 5 out of 5 stars

Chuffed to bits with my new armchair and foot stool. Really comfortable and super fast delivery, will be recommending to my friends and family!

Rated 4 out of 5 stars

Took a little bit longer than I’d expected but not too much considering the current circumstances. I absolutely love my lamp stand so it was worth waiting a couple of extra days for :)

Company replied

Rated 1 out of 5 stars

Bought and paid for my order on 4th October. No email regarding delivery so have emailed twice to ask for an update, no response. Sent a DM on Instagram also asking for an update, still no response. T... See more

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4.0

Great

TrustScore 4 out of 5

32 reviews

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4.0

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(32)

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Rated 4 out of 5 stars

Took a little bit longer than I’d…

Took a little bit longer than I’d expected but not too much considering the current circumstances.
I absolutely love my lamp stand so it was worth waiting a couple of extra days for :)

11 February 2021
Unprompted review
Honora Furniture & Homewares logo

Reply from Honora Furniture & Homewares

Thanks for the review Carolyn. So pleased you are happy with your lamp! Thank you for shopping with us!

Rated 1 out of 5 stars

Failed to provide product

Bought and paid for my order on 4th October. No email regarding delivery so have emailed twice to ask for an update, no response. Sent a DM on Instagram also asking for an update, still no response. Telephone number advertised on google is “inactive”. Absolute sham. Will be contacting my bank to raise a dispute as Honora have failed to provide product. Would not recommend at all. Do not purchase from them.

22 October 2020
Unprompted review
Rated 1 out of 5 stars

Placed my order on 8th October and paid…

Placed my order on 8th October and paid for it but not received the item or any replies to 2 emails sent asking for an update.
No customer service telephone number.
Getting to the point of raising a case with PayPal now... Hassle I don't need

21 October 2020
Unprompted review
Rated 1 out of 5 stars

No responce from my order yet money was…

No responce from my order yet money was taken out of my account at the begining of last month i need a contact number. This is not proffesional is it. Do not buy here

5 June 2020
Unprompted review
Honora Furniture & Homewares logo

Reply from Honora Furniture & Homewares

Hello,

So sorry to hear you have had no response. During this time orders are taking a little longer as we navigate the current circumstances. Please contact customerservice@honora.co.uk and we will be happy to resolve.

Many thanks

Rated 2 out of 5 stars

Sasha plush velvet arm chair and footstool

I bought the Sasha plush velvet arm chair and footstool and was very disappointed in the quality of both items.
They were very lightweight and totally different looking from the pictures on the internet, a very cheap feel to it particularly disappointing when you consider the price.
The plus points were Julie in customer service, very helpful and polite and Honora quickly gave me my refund when I returned the products.

29 April 2020
Unprompted review
Rated 3 out of 5 stars

Sasha plush velvet green chair

The chair although it looks nice is a lot smaller than I expected and is very light weight.
It does not look or feel too strong either, legs are very spindly and is in no way worth over £500. Over priced! Think it is really just a cheap product from China, quite disappointed with the product. I'd say £200 maximum would be nearer the mark. Think it will be being relocated to the spare room pretty soon.
I really would not recommend this product to anyone. Next time I will buy from a furniture shop where I can see exactly what I'm purchasing.
Apart from that the service was good.

1 March 2020
Unprompted review
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Reply from Honora Furniture & Homewares

Hi Sean, thanks for taking the time to feedback. So sorry to hear that you are not satisfied with your purchase. If your chair was delivered less than 14 days ago, you can contact our customer service team to arrange a return: customerservice@honora.co.uk

Rated 5 out of 5 stars

I love it

I love it! Thank you.

14 December 2019
Unprompted review
Honora Furniture & Homewares logo

Reply from Honora Furniture & Homewares

Thank you!

Rated 5 out of 5 stars

Maxine Armchair

I bought the chair after seeing it advertised on Instagram. I was a bit dubious about whether it would actually turn up! However it did & I absolutely love it. Customer service kept me updated on the delivery & the firm they use for delivery were prompt & polite. I wouldn’t hesitate to buy from them again!

12 November 2019
Unprompted review
Honora Furniture & Homewares logo

Reply from Honora Furniture & Homewares

Thank you for taking the time to review. We really appreciate it!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, beautiful product, would definitely purchase more products in the future based on that experience.

9 November 2019
Unprompted review
Honora Furniture & Homewares logo

Reply from Honora Furniture & Homewares

Thank you for the review. We are really pleased you had a good experience!

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