The shopping was fairly straightforward. Finding my personal account was NOT simple or seamless. I would encourage Honeylove to streamline this process. Please also link “how to MEASURE your br... See more
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Review summary
Created with AI, based on recent reviews
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Easy to see the products but I struggled with where to find information on the differences between bra models to know which to look at as a new viewer of the website. It'd be great to have a comparis... See more
Company replied
Easy to navigate and no issues at checkout except one. You purchase to get credits but then you cannot use the credits with discount codes. All other reward programs I have the discounts are all appli... See more
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The shopping experience was very good. It was easy for me to find what I was looking for. That being said, while I did order a second bra because of the offered discount, I found the extra checkou... See more
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Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Reply from Honeylove
Hi Marcella, thank you so much for reaching out!
We are so thrilled to hear that you've had an easy experience with us and appreciate you sharing such kind feedback about your order #7664530. 💙
I hope you’re having a great week, and please let me know if I can assist you with anything else!
First time I feel I got the real fit…
First time I feel I got the real fit for a bra I can comfortably wear 🤞
Website has lots of important information for fit plus customer reviews👌
Lots of variety in products which look to be high quality 🫶
Looking forward to wearing it❣️
1 June 2026
Reply from Honeylove
Hi Wendy,
We are so thrilled to hear that you've found your "real fit"! It makes us so happy to know you're enjoying our site's resources and the quality of our bras. Thank you for the love, and we can’t wait for you to start wearing your new Honeylove!
Feel free to reach out to our support team if you need further assistance.
It was very confusing
It was very confusing. I was trying to find bras with no fasteners in the back and had trouble finding them. Also, I didn’t have an opportunity to enter the first time buyer promo code so I had to pay full price!
1 June 2026
Reply from Honeylove
Hi Mary,
Thank you for your feedback. We’re sorry to hear your experience felt confusing, especially when trying to find bras without back fasteners, and that you weren’t able to apply your first-time buyer promo code. We understand how frustrating that is and appreciate you bringing it to our attention.
For help with discount codes or finding the right styles, please reach out to our support team so we can assist you directly and review your order details. We're always happy to help 💙
I was able to find what I was looking for
I was able to find what I was looking for and Order the size I needed easily. But so many advertisements for other products made it was difficult to find the bag to complete checkout.
31 May 2026
Reply from Honeylove
I’m glad you were able to find the size you needed easily, but I understand how frustrating it must have been to deal with so many ads that it made checkout harder to complete. Thank you for sharing this feedback—it’s important for making the process smoother and less cluttered. If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
I paid for a "club" membership
I paid for a "club" membership. It said I was getting 14.80 credit on this order plus free shipping. Well I got the free shipping but no 14.80 credit. I also spent a bit of time with your virtual help because I could not get a screen to set up a password etc. for my membership account. Nothing worked. I replied to my order confirmation that I wanted the 14.80 credit or I wanted the order cancelled.
31 May 2026
Reply from Honeylove
Hi Susan,
I’m genuinely sorry to hear about the trouble you've had with your membership account and the missing credit on your order. I checked your order, and it shows that the previous representative already processed the refund of $14.80 back to the original payment method. Please allow 5-7 business days for the refund to appear on your original payment method.
Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Very easy to order
I liked the checking for sizes so we don't order the wrong size. The website was very easy on the eyes and easy to understand.
31 May 2026
Reply from Honeylove
Hi Lisa,
Thank you for sharing your experience! We’re glad to hear you found the sizing guidance helpful and that the website was easy to navigate. We hope you'll love your new garments once they arrive 💙
Websit is easy to navigate
Websit is easy to navigate. Sizing was easy to figure out. I look forward to getting my bra and shape wear.
31 May 2026
Unprompted review
Reply from Honeylove
Hi Lisa! It’s wonderful to hear that the website was easy to navigate and that sizing felt simple to figure out—that’s exactly the kind of smooth shopping experience we want for you. I love that you’re excited to receive your bra and shapewear, and I hope they bring you comfort and confidence. If you need help with your order at any point, please reach out to us directly—we’ll be glad to assist. 💙
I wish I could just order a medium…
I wish I could just order a medium without going through all questions. Plus I ordered 3 bras all medium but the size goes from 36 A to 36C. I have always been a 36C and the last time I ordered one of your bras you sent a large and it was way too big. So now I’m so leery about answering the questions so I get a medium.
8 February 2026
Reply from Honeylove
Hi Diana,
Thank you for your feedback! We understand how frustrating sizing uncertainty can be, especially after receiving a size that didn’t work as expected. We hear your concern about the process feeling too involved, and we’re always working to make our sizing clearer and more consistent.
If you decide to try again, we’d be happy to help you confirm your best fit so you can feel more confident in the sizing. Please reach out to our support directly and we'd be glad to assist you further 💙
Educator Discount
It was difficult and cumbersome to validate that I’m an educator. I have found it much easier on other sites using ID.me. I would have preferred this as the verification process.
31 May 2026
Reply from Honeylove
Hi Jody! I understand how frustrating that must have been—verification should be simple and seamless, not difficult or cumbersome. Having to go through extra steps compared to other sites, especially when ID.me makes it easier elsewhere, can feel discouraging. Thank you for sharing this feedback; it’s important for improving the process and making it more client‑friendly.
If you need help with your order, please reach out to us directly—we’ll be glad to assist.
Website did not move easily
Website did not move easily. Back arrow only functioned after the item screen was closed. Selecting items took more time than typical on most websites.
31 May 2026
Unprompted review
Reply from Honeylove
Hi Linda! I understand how frustrating that must have been—when navigation feels clunky, and the back arrow only works after closing a screen, it slows everything down and makes selecting items take longer than it should. Thank you for pointing this out; it’s important feedback for improving the site’s flow. If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
Found it difficult to make a change in…
Found it difficult to make a change in size at check out.
1 November 2025
Reply from Honeylove
I understand how frustrating that must have been, Norine—checkout should make it simple to adjust your size without extra effort. Thank you for pointing this out; it’s important feedback for making the process smoother.
If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
Helpful site
Everything that I needed to know was right there helping me.
31 May 2026
Unprompted review
Reply from Honeylove
It’s wonderful to hear that everything you needed was right there to guide you, Alice—shopping should feel that clear and supportive every time. If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
Difficulty linking my account information
The shopping was fairly straightforward.
Finding my personal account was NOT simple or seamless.
I would encourage Honeylove to streamline this process.
Please also link “how to MEASURE your bra size” to the find your size section of the ordering field.
Thank you so much 😊
15 December 2025
Reply from Honeylove
Hi Geeselouise,
I’m sorry to hear that finding your account was tricky, but I’ve passed your feedback along to our team to help us improve.
To view your order history, simply click the account icon in the top right corner of our website and sign in with the email address used to place your order. You'll receive a 6-digit code via email to access your account, where you can easily view your previous orders
To find your perfect fit, we recommend using a soft measuring tape to measure snugly around your ribcage, just below your bust, for your band size. Then, measure around the fullest part of your bust to determine your cup size, and you can enter these measurements into our sizing tool https://www.honeylove.com/sizing
To calculate your cup size, follow these steps:
1. **Measure your Overbust:** While standing, measure around the fullest part of your bust. Keep the tape measure tight but not restrictive, and keep it parallel to the floor.
2. **Calculate:** Subtract your **Band Size** (calculated from your underbust measurement) from your **Overbust** measurement. The difference determines your cup size.
For example, if your overbust is 38" and your band size is 34, the difference is 4, which equals a D cup.
Feel free to reach out to our support team if you need further assistance.
I just saw on tv that bras 50% off
I just saw on tv that bras 50% off. I don’t think I received this! Please help!
31 May 2026
Unprompted review
Reply from Honeylove
Thank you so much for reaching out, Kay!
We're more than happy to look into this for you, kindly reach out to our team and we'll be here to help clarify this for you.
Looking forward to your message! 😊️
I purchased these bras for my wife
I purchased these bras for my wife. The ads are great! I hope she likes them!
31 May 2026
Unprompted review
Reply from Honeylove
That’s so thoughtful of you, Teddy—purchasing with your wife in mind and hoping she’ll love the bras really shows how much you care. I’m glad the ads caught your attention and made you feel confident enough to give them a try. If she needs any help with sizing, exchanges, or order details once she tries them, please reach out to us directly—we’ll be happy to assist. 💙
Their response was not helpful at all.
5 March 2026
Reply from Honeylove
Hi Connie, thank you so much for reaching out and bringing this to my attention!
We're genuinely sorry to hear that your previous experience with us wasn't helpful, and we would love the opportunity to make things right for you regarding your order. Kindly reach out to our team so we can further help!
Looking forward to your message.
The shopping experience was good, checkout was a bit annoying
The shopping experience was very good. It was easy for me to find what I was looking for.
That being said, while I did order a second bra because of the offered discount, I found the extra checkout marketing to be too aggressive. If you would like me to buy more product, send me an email with a discount, don't bombard me with multiple products I have never tried before at my checkout. It almost made me cancel my order. I often buy other products from companies who offer me discounts later, after I have had time to decide whether or not I like their products.
30 May 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience, Charlene—it’s great that shopping and finding what you wanted was easy, but I understand the checkout marketing felt too aggressive. Thoughtful discounts later, after you’ve had time to try the product, would be a better approach. If you need help with your order, please reach out to us directly—we’ll be happy to assist. 💙
I had a free shipping code that didn’t…
I had a free shipping code that didn’t work, which was frustrating. Also my size wasn’t available for pre-order.
30 May 2026
Unprompted review
Reply from Honeylove
I understand how frustrating that must have been—having a free shipping code not work and then finding your size unavailable for pre‑order takes away from the excitement of shopping. You should be able to use your discount smoothly and find the size you need without hassle.
Please reach out to us directly with your order details so we can review the shipping code issue and help with sizing options.
The "find your size" worked well - tariffs?
The "find your size" worked well. Now I am excited to see if I actually found my size.
I wish the site was clearer with regard to tariffs. I realised late that the bra will ship from the US - am I right? Now I am concerned that I will paying a tariff once it arrives...
30 May 2026
Unprompted review
Reply from Honeylove
Hi Christina,
Thank you for your feedback! We're glad to hear that the “Find Your Size” tool worked well for you. We hope your new bra is a perfect fit.
We handle all duties and taxes associated with your shipment, so you’re all set! If you have any other questions along the way, we’re here to help. 💙
I was not happy at all with my online…
I was not happy at all with my online experience. In fact, I decided to not order after the frustration I went thru. I was only ordering at all because a fav podcast offered 20% off and I trust that podcaster. It took several attempts to even bring the site up with the address the podcast indicated to use. Even tho the product is still too expensive, I thought I’d give it a try anyway. I picked an item, size, color. I entered my current address (which is different from my home address), credit card info and hit Place Order. I THOUGHT at that point I had placed the order. Then I wait for a confirmation email only to find an email from Shop that wants to verify that it’s me. They showed the wrong address. Total BS. I decided not to order. An hour or 2 later there’s an email from Honeylove saying “Make it yours”. My info was in there correctly and I easily placed the order. No email from Shop to verify it was me. It should’ve been much easier the first time I tried. I’m hoping I like your product, I don’t usually buy bras online.
30 May 2026
Unprompted review
Reply from Honeylove
Hi Lynn, thank you so much for reaching out and bringing this to my attention!
I’m genuinely sorry to hear that your initial online experience was so frustrating, but I’m glad we could get your order placed successfully and I truly hope you love your new bra once it arrives. 💙
If there’s anything else I can help you with, just reach out! Have a wonderful rest of your day.
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