I wish I’d gotten the 15% off my first order but I didn’t see the email before ordering. Looking forward to seeing if this bra lives up to its advertising.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is 2nd time I've bought Honey Love Bras on line after buying one in a department store I am 83 years old and bought lots of Bras these are the most comfortable and best fitting I've ever had. The... See more
Company replied
This is my 6th order. I love Honeylove bras & shapers. The best support ever. I'd almost gave up. Then I read the advertisement about Honeylove. No looking back. The bra is like wearing nothing with m... See more
Company replied
Shopping on the site was an excellent experience. The layout is very clean and easy to navigate. I especially appreciated the digital fit quiz to help me pick my size—it took the guesswork out of the... See more
Company replied
Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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This is the first time I have ordered…
This is the first time I have ordered from Honeylove. I received my bras in a timely manner and I do like the way they make the fit seamless to my body. No chubby look around the bras straps. I will consider purchasing some more in a different style soon.
6 June 2026
Unprompted review
Reply from Honeylove
Hi Diana,
Thank you so much for reaching out and sharing such kind feedback about your experience!
I'm thrilled to hear that you're loving the fit of your new bras, and our design team is always working hard on new garments I'm confident will catch your eye, so definitely stay tuned! Feel free to reach out to our support team if you need further assistance.
Sometimes they don't have the size in…
Sometimes they don't have the size in the bra that you want and don't offer to let you know when they will.
5 August 2025
Reply from Honeylove
Hi Paula, thank you so much for reaching out and bringing this to my attention!
I’m sorry to hear that you’ve had trouble finding your size, but I’d love to help you stay in the loop for when your favorite item is back in stock. Simply visit the product page for the bra you're eyeing, select your size and color, and click "Join Waitlist" to enter your email. 💙
Our design team is always working hard on new garments I'm confident will catch your eye, definitely stay tuned! If there’s anything else I can help you with, just reach out!
Great customer service as soon as you can get a hold of them
addendum
I was finally able to talk to a person and they are sending me an exchange. I still think it is very hard to get through to a person but once you do, the company is great.
I am trying to exchange my item for a larger size. You can find no help online and when I finally was able to put my order number in it says this item is not available for return. Their site says returns within 30 days.
5 July 2026
Unprompted review
Reply from Honeylove
Hi Karen,
Thank you so much for reaching out and sharing your updated feedback!
I’m so happy to hear that our team was able to get that exchange set up for you, and I truly appreciate you giving us the chance to make this right. 💙
I completely validate your frustration about how difficult it was to reach a live person in the first place. Your time is valuable, and it shouldn't feel like a hurdle just to get some help. I truly appreciate your patience with us, as well as your kind words about our team once you did get through.
I am going to pass your feedback along to our management team regarding our accessibility—hearing from customers like you is exactly how we improve.
Feel free to reach out to our support team if you need further assistance.
HoneyClub membership confirmation
I joined Honey Club when placing my order. Received confirmation, but two minutes later got another email stating I canceled my Honeyclub membership. Not sure what’s happening. Looks like I was charged the $24 fee. Will be hugely disappointed if I lost my $60+ credits.
Follow up:
Thank you for the quick response. Much appreciated.
5 July 2026
Reply from Honeylove
Hi Mary, thank you so much for sharing your experience, and I’m so sorry for the confusion with your HoneyClub membership!
Let me take a closer look into what happened with your membership status and make sure your $60+ credits and club perks are all set. Please do not hesitate to reach out to our team so we can sort this for you. We look forward to hearing more from you soon!💙
Love the bras
Love the bras. I dislike paying for shipping when I spend so much money for them.
3 July 2026
Reply from Honeylove
Hi Cheryl,
I’m sorry to hear that shipping costs have been a frustration, but I’m so glad to hear you love our bras! We offer free standard shipping on all US orders over $100, so our team is always working hard to create new garments that I'm confident will catch your eye, definitely stay tuned!
We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.
Feel free to reach out to our support team if you need further assistance.
I wish I’d gotten the 15% off my first…
I wish I’d gotten the 15% off my first order but I didn’t see the email before ordering. Looking forward to seeing if this bra lives up to its advertising.
6 July 2026
Unprompted review
Reply from Honeylove
Thank you so much for reaching out!
I am sorry to hear that you missed the 15% discount on your first order. We would love to help get this sorted out for you, so kindly reach out to our team and we'll be ready to assist.
Looking forward to your message!
Curious to see how they'll fit
It's the first time I've come across this company and there were 2 things I need to mention. Firstly, it's disappointing that such a lot of things seemed to be out of stock, and secondly I don't really understand how a padded bra has no cup sizes? How can it fit everyone? There doesn't seem to be any information about this. I'll be interested to see how they fit.
6 July 2026
Unprompted review
Reply from Honeylove
Hi there,
I’m sorry to hear that you found our site inventory disappointing, and I completely understand your curiosity regarding our sizing. While we are working hard on our stock, we focus on band and cup measurements to ensure an accurate, comfortable fit for all our customers, rather than using one-size-fits-all sizing.
If you would prefer to try them on in person, select Honeylove styles are available at Nordstrom and Dillard's locations near you.
Feel free to reach out to our support team if you need further assistance.
Quick and professional response from…
Quick and professional response from customer service
6 July 2026
Unprompted review
Reply from Honeylove
Hi Andrea,
Thank you so much for reaching out and sharing your kind feedback with us! We truly love hearing about your experience. Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Shopping for bras at Honeylove is…easy to navigate
Shopping for bras at Honeylove is genuinely a breath of fresh air. The site is easy to navigate, the sizing guidance is clear, and the product descriptions actually match what arrives.
28 December 2025
Reply from Honeylove
Hi Lily,
Thank you so much for reaching out and sharing such kind feedback about your shopping experience with us!
It truly warms our hearts to hear that you found our site easy to navigate and our sizing guidance helpful. We are so glad our product descriptions met your expectations. Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
I was finally able to check out
I was finally able to check out. Last week it would not let me complete my purchase.
8 November 2025
Reply from Honeylove
Hi Colleen, thank you so much for sharing your experience!
I am so happy to hear that you were finally able to complete your purchase, and I apologize that you had some trouble with our site last week.
We truly appreciate your continued support and for giving us another chance! Please let me know if I can assist you with anything else, and I hope you’re having a great week! 💙
Your website was hard to navigate
Your website was hard to navigate. When I wanted to Take a closer look at something I either could not find it or clicking on it did not work. I may have bough more items if the site was more user friendly.
5 July 2026
Unprompted review
Reply from Honeylove
Hi Sandy, thank you so much for sharing your feedback and bringing this to my attention!
I’m sorry to hear that you experienced difficulties navigating our website, and I would love to help get this sorted for you. We’d love to help you with any question or concern you might have! Please do not hesitate to reach out to our team and we look forward to hearing more from you soon!💙
Too many emails
I haven't even seen products yet and have been bombarded by so many emails. Spent a few minutes on the site and I was getting reminders to hurry and purchase each product I looked at because it was running out soon. So many emails that I will probably politely take the items I did order and move along.
5 July 2026
Unprompted review
Reply from Honeylove
Hi Angela, I’m sorry to hear that you’ve been feeling overwhelmed by our emails!
You can easily manage your communication preferences by clicking the "Manage your preferences" link at the bottom of any of our marketing emails, which allows you to choose exactly what you receive or take a 30-day break from updates. 💙 I hope this helps you find a better balance with our notifications, and please let me know if I can assist you with anything else!
I really like your bras
I really like your bras. Ive never had one that fit so well. I looked at the bra I ordered befor and the size showed "xl++" so I couldn't figure what size I needed.
Hopefully, the new one will be the right size.
20 August 2025
Reply from Honeylove
Hi Mary,
Thank you for your review, and we're so glad to hear you love our bras!
We understand how the sizing label, such as "XL++," can be confusing when trying to place another order. If you'd like any help confirming the right size for your next purchase, please reach out to our Customer Support team. We'll be happy to review your previous order and make sure you're selecting the best size.
We hope your new bra is a perfect fit, and we're always here if you need anything 💙
Videos open and play on their own
I was shopping on my iPad. The videos kept opening on their own as I was scrolling and shopping. It was super annoying. If I didn’t already own a honeylove bra I would have left the site without purchasing.
4 July 2026
Unprompted review
Reply from Honeylove
Hi Sabrina, thank you so much for sharing your feedback and bringing this to my attention!
I’m sorry to hear the videos disrupted your shopping experience on your iPad. We'll definitely share your feedback with our team for future improvements. 💙
Items at the website are well described…
Items at the website are well described and the size tool was very helpful for me to decide between two possible sizes.
Checkout was secure and easy.
Hope that delivery is fast since I need it for next week.
3 July 2026
Unprompted review
Reply from Honeylove
Hi Olga, thank you so much for sharing your kind feedback, it is so lovely to hear you found our size tool helpful! I'm glad that you had an easy experience checking out and you'll receive an email with the tracking information once your order ships out. This way, you can track it and receive the newest updates! 💙
The bra was too small
The bra was too small, Shaper too small
I ordered it in May or June, I had it about a week. I tried to put it on this morning to wear it and it was too small
24 June 2026
Unprompted review
Reply from Honeylove
Hi Sandra,
I’m sorry to hear that you’re having trouble with the fit of your bra and shaper. Feel free to reach out to our support team, and confirm your order so that we can help you with the return or exchange.
I put in the discount as a new customer…
I put in the discount as a new customer and before I knew it processed with out my consent. Im.going to return the item as soon as it comes.
5 July 2026
Unprompted review
Reply from Honeylove
Hi Bonny,
I’m so sorry to hear that your order processed unexpectedly!
I checked your order and see that it is still processing and has not yet been batched for shipment. Please let us know if you would like to proceed with cancelling it. Please note that we can only hold this request until the end of the day today.
You may call us at +1 (855) 740-8229 from 6AM-6PM PST for further assistance.
Reply from Honeylove
Hi Sharon, thank you so much for reaching out and sharing your kind feedback! We are absolutely thrilled to hear that you enjoyed our ordering process and love your new products. 💙
We truly appreciate your support, and if there is anything else I can help you with, just reach out! Have a wonderful rest of your day.
A few months ago I inquired about…
A few months ago I inquired about returning a bra that the back clasp had broken. After a little back and forth, even though the bra was over 6 months old, Honeylove replaced it. Customer for life!!!
18 February 2026
Reply from Honeylove
Hi Cathleen, thank you so much for reaching out and sharing your kind words!
We’re so happy to hear that our team was able to help you out, and we truly appreciate you being a customer for life! 💙
If there’s anything else I can help you with, just reach out! Have a wonderful rest of your day.
Deceived by return policy
You should have made it more explicit that this item could not be returned. I feel a bit deceived because all over your website it says free returns.
3 July 2026
Unprompted review
Reply from Honeylove
Hi Lorena,
Thank you for taking the time to share your feedback. We're very sorry to hear that our return policy left you feeling misled. We understand how frustrating that experience must have been, and we appreciate you bringing it to our attention.
We'd love the opportunity to review your order and see how we can help. Please reach out to our Customer Support team through the Contact Us page on our website, and we'll be happy to look into your specific situation and assist you further. 💙
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