Banner for Honeydew

Honeydew Reviews 433

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, responsiveness, and supportive approach, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team genuinely cares about their needs and provides personalized care, leading to life-changing results for various skin conditions. The convenience and ease of the service, especially for those with limited access to in-person dermatologists, are frequently mentioned as significant benefits. However, some customers experienced issues with the service, describing it as frustrating and not convenient. These individuals reported problems such as misplaced lab results and difficulties with communication, feeling that they were left to resolve issues themselves. A few others mentioned that the process was not as simple or quick as advertised, with monthly complications arising from the provider's side.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their kindness, responsiveness,... See more

Service

Customers express high satisfaction with the service, highlighting its convenience and efficiency. Many... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the significant... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting its ease and convenience.... See more

Based on these reviews

Rated 5 out of 5 stars

I just finished a 12 month Accutane regiment and the results have been great. I struggled with acne for about 9 years and tried every treatment possible before finding Honeydew. My care team walked me... See more

Rated 5 out of 5 stars

They were the first to get me off month's of antibiotics prescribed almost yearly by another dermatologist and offer something better. They started Me on Accutane. The process was great as they kee... See more

Rated 5 out of 5 stars

I've always been insecure about my back and face since I was 12. I never had the time or chance to check in with a dermatologist, but Honeydew makes it easy for you where you can go your own pace! The... See more

Rated 5 out of 5 stars

I have Medicaid, so getting in to see an in person derm would have taken 9 months! Insane! I was able to see a provider with Honeydew the next day. She and my care coordinator worked together with me... See more


Company details

  1. Dermatologist
  2. Health and Beauty Shop
  3. Online Pharmacy
  4. Skin Care Clinic

Written by the company

Honeydew makes clear skin easy. Skip the doctor’s office—our expert dermatologists provide online consultations, personalized treatment plans, and prescription meds delivered to your door. Honeydew clinicians have spend their careers skillfully treating acne, eczema, psoriasis, and more. No insurance? No problem. Use it for lab tests and meds if you’d like, but our care is accessible to all. With Honeydew, you get fast, effective treatment, affordably. Clear skin starts here—convenient, expert, and delivered straight to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No acne to hormonal acne

I visited for hormonal acne and had a great experience. The dermatologist took time to ask about my history, lifestyle, and previous treatments instead of just prescribing something quickly. She explained how the treatment would work and what to expect, which I appreciated. I’m so glad I stuck with it through the first 3 months and trusted the process. My acne have reduced significantly and I’m back to liking what I see in the mirror

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using honeydew care for about…

I’ve been using honeydew care for about a month now and everything about the service has been amazing! I’ve tried everything from topicals, diet change and oral antibiotics and some of them may work but the moment you stop the pimples come right back. The staff here at honeydew care has been very attentive and responsive to my every need. I highly recommend them to anyone that is on the fence about starting accutane or any other acne treatment!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great care so far

I’ve had a great experience with Chris and Candace on Honeydew. They've made the Accutane process feel easy and reassuring.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Honeydew has truly been a game-changer…

Honeydew has truly been a game-changer for anyone navigating the Accutane journey! What sets them apart is their accessibility and commitment to keeping you on track every step of the way. The team at Honeydew is incredibly responsive and supportive, making the entire process feel manageable and stress free.

Honeydew is affordable, which makes quality dermatological care accessible to more people. But beyond just the cost, it's clear that they genuinely care about their patients' well-being. They take the time to understand your individual needs and concerns, providing personalized guidance and support throughout your treatment.

If you're considering Accutane, Honeydew is definitely worth checking out. Their combination of affordability, accessibility, and genuine care makes them a standout choice for anyone looking for a smoother and more supported experience. I can’t recommend them enough!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

My experience has been wonderful

My experience has been wonderful. My providers and care partners have helped me get exactly what I needed for my skin care and without them I will not be at the point that I am now, and I am so graciously appreciative of them and all the hard work.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Sent over $100 and received nothing

Sent over $100 and received nothing. After paying for a subscription and bloodwork I was told they could not provide me a subscription because my ipledge had a different doctor which I could not change. Ok sure what ever but 1. why wasnt my ipledge checked first? 2. Why was I not issued a refund?

12 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Experience!

I am going into my third month on Accutane and Honeydew has been a great experience so far! My care coordinator, Kaitlynn, has been nothing short of amazing. She has helped me work things out with insurance when things can get frustrating and has always made sure I get my medication on time. I highly recommend Honeydew for anyone who is struggling with cystic acne and wants to try something more effective. I've been sticking with 20 mg so far (female, 119 lbs), and with patience and lots of sunscreen, my skin has improved so much!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The best!!!

I’ve had a great experience with Honeydew! Dr. Stevens and my care coordinator Elizabeth have been incredibly helpful throughout my skincare journey. They take the time to address all of my concerns and really guide you step-by-step toward achieving healthy, beautiful skin. Highly recommend!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Just do it!

I struggled with scalp psoriasis for a long time and haven’t addressed it due to the high costs of dermatologists. Found honey dew and got medication for it and it has helped so much I don’t remember the last time I had relief from the itching. This is affordable and the real deal if you want to cut cost down!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Honeydew was amazing!

Honeydew was amazing!! I can’t recommend them enough, they made the accutane experience as straightforward and easy to navigate as possible. Dr Greenwood and all support providers (Sariah, Michelle, Emily, and Kristen, among others) were very kind and responsive whenever I had questions, and always sent out reminders when deadlines were coming up. Their partner pharmacy, Adelaide Apothecary, was also incredibly responsive, affordable, and committed to delivering the medication within the tight ipledge windows. I’m so happy with the results, my skin is finally completely clear! I will definitely be back in the future if I have any other acne issues that come up.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I am very grateful for Honeydew

I am very grateful for Honeydew. They make going on Accutane easy as I don't have to do in person consultations anymore. It does help because this is my second time. I am happy. Thank you.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely so easy

Genuinely so easy. Never been cheaper or more convenient to access acutane. I’ve been on it before and was on it recently, only be taken off because I had switched insurances and my derm was no longer covered. I was stressed about having to go through the whole process again especially since I am moving in a few months. Honeydew made it insanely easy to access the meds and I am no longer worried about switching providers all around. HIGHLY RECOMMENDED. Go
through their specialty pharmacy, cheap and quick.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Never going back to a traditional dermatologist

I can’t speak highly enough of Honeydew!! I’m a very anxious person and have always been insecure about my psoriasis but my care team, especially my care coordinator Danielle H., have all been so lovely to work with!! They’ve made the process so smooth and easy and it’s such a relief to finally feel like having clear skin can be a reality!! I wish I had the words to properly express how thankful I am for Honeydew and my team, but I am genuinely just so so happy with the service and the results I’ve seen thus far :)

8 April 2026
Unprompted review
Rated 5 out of 5 stars

too simple

too simple, everything was done online and all the coordinators and my prescriber were very empathetic and quick to respond with any questions or concerns, the prescriptions were sent quickly and the entire process was very easy to understand and convenient

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Very easy to work with. Simple instructions on what to do to renew the prescription. Everyone has been professional and courteous highly recommend.

3 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look