Clear Health Reviews 141

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness, highlighting how it significantly improved their skin and confidence. Many people found the entire process, from obtaining prescriptions to managing treatment, to be simple, convenient, and hassle-free. The customer service is frequently described as exceptional, with representatives being helpful, responsive, and genuinely caring about their journey, making the user experience smooth and easy to navigate. However, some customers were not happy with the customer service, mentioning slow responses, generic answers, or a lack of communication regarding prescription issues. A few other people also felt that the website was challenging to maneuver and that the medication packaging was difficult to open. Additionally, some reviewers expressed concerns about the online approval process for certain medications and reported instances where their services were denied without clear explanation.

What people talk about most

Product

Consumers find the product to be highly effective, with many expressing gratitude for its ability to clear... See more

Service

Reviewers express satisfaction with the service, highlighting its convenience and ease of use. Many customers... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Response time

Clients share positive opinions on response times, with many praising the quick and helpful support from... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the ease of use, convenience,... See more

Based on these reviews

Rated 5 out of 5 stars

Taylor from customer support has gone above and beyond to help me get my account back current after taking a break and got me started up again. Taylor took care of everything on his end in record time... See more

Rated 5 out of 5 stars

Clear health has made this entire process simple and clear! I am going on month 4 of Accutane and so far so good. 😊 I will do another review once I’m completely finished. If you are experiencing acne... See more

Rated 5 out of 5 stars

I have struggled with acne since high school. It progressively got worse as I entered my 20s, and of course it became the worst it has ever been right as I started my career. I was stressed about my s... See more

Rated 5 out of 5 stars

The program is really easy to deal with and manage. I have done an Accutane treatment regimen about 10 years ago, doing this method is much much more manageable. I have had great results so far, witho... See more

Company replied


Company details

  1. Dermatologist

Written by the company

As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

141 reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Was far easier than my first round of…

Was far easier than my first round of accutane and since they also got my dosing right, it will thankfully be my last. ☺️ Saved me so much time and energy not having to go into the office once a month with being able to do monthly visits and pregnancy tests from home. Only things were that it was a little more cumbersome to have to do the office visit all via written communication vs telemedicine video, just since it might have been easier to ask questions or explain verbally but had to write them all out. Also, it would be nice if the monthly scheduling was more connected with when you got your prescription. Often I would be asked to schedule my follow-up but it was too early for insurance reasons to get the med and then also would run into an issue with the pickup window if I was seen that early. Other than those minor things it was great and happy to say my skin is completely healed/cleared now.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Accutane Made Easy

I had a really good experience with Clear Health getting started on Accutane. The whole process was super easy; from getting a prescription to uploading photos and progress pics. It felt simple and stress-free, which I really appreciated.

I’d definitely recommend it to anyone who’s struggled with their skin but doesn’t want to deal with in-person appointments. It made everything a lot more convenient.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing it works

Amazing, Accutane works wonders. All my acne is gone. I did the 8 month full dose and I have been acne free for 6 months now. It’s been amazing. I tried everything in the past from creams to spironolactone.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Clear Health made it easier for me to…

Clear Health made it easier for me to obtain accutane treatment without being on birth control since I am practicing abstinence. One of my local dermatologist did not prescribe it to me since I didn’t want to go on a long acting contraception even though I was not sexually active and practicing abstinence. Lab work was also cheaper paying out of pocket than through my insurance. Clear Health dermatologist also gave me a prescription for tretinoin post-accutane treatment since I was already on it before. They were quick with responses. Accutane truly has changed my acne journey and has cure it so far and I am happy with my results. I was able to reach 150mg/kg total cumulative dose. Down side is I experienced quite a bit of the side effects such as dry lips (constant peeling), dry eyes, nose (made my nose skinny, inside peeling), dry scalp (no more greasy hair oil), joint pain (knees, backache), skin photosensitivity, eczema flare, keratosis pilaris (on both of my arms), heel pain (not sure if it was bone bruise or plantar fasciitis, did not have this before starting accutane and no lifestyle changes), and hypertriglyceridemia. Now that I am done with my accutane treatment most of the side effects I’ve experienced has resolved.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

So grateful!

Amazing way to manage the process while my daughter was in college. We had a great experience. Also learned so many tips to help avoid a dreaded purge phase.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Product- Highly recommend Clear Health

So grateful for this product. My son's journey has been extremely successful. His skin was so terrible before he started and now its perfectly clear, with just an occasional blemish. Its truly amazing!! We both highly recommend this product to anyone struggling with acne. The process is simple to get started and remain on the regimen by completing monthly on-line medical evaluations and the medicine is sent straight to your door.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I have struggled with my skin for 40…

I have struggled with my skin for 40 years. It robbed me of my confidence and I lost out on so many amazing opportunities. Don’t be like me, partner with this team now. I feel I can achieve anything and enjoy everything in this life.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Clear Health is a game changer

Clear Health is a game changer. Completed my 6-month course recently and the results are life-changing. The monthly check-ins were straightforward, shipping was always on time, and the medical team was there whenever I had a question about side effects. If you're on the fence about starting Accutane, this is the best way to do it.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Clear Health For The Win!

Clear Health really came through for me when every other dermatologist I visited could not. The process was seamless while also being thorough to make sure I was not being prescribed isotretinoin without due medical diligence first. Excellent back-end support as well and I would absolutely recommend Clear Health to anyone struggling with persistent acne!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

They provide fast, easy, simple care for you and your needs without skipping out on quality. The support team is very nice, understanding, and accommodating.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

My online doctor completely eliminated…

My online doctor completely eliminated the waste of time in a waiting room, and if I had any questions about my prescription, I could easily message the app for help. 10/10 recommend to anyone looking for convenience and effectiveness.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Clear Health

Highly recommend Clear Health. Always have a great experience with them. They are very communicative, tell me when the next appointment is, tell me when I should receive the medication. So happy I found them. Thank you for making it so easy to work with you.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, prompt staff! Made every step of the way very easy! Would recommend!!

15 March 2026

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