Honexcompany Reviews 

757
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process and website easy to navigate, with many reporting the product effectively reduced or stopped snoring, leading to improved sleep. Some also appreciated the comfort and quality of the mouthpiece after an initial adjustment period. However, some people were dissatisfied with the product's effectiveness, finding it uncomfortable, poorly fitting, or reporting it did not work. Many consumers also reported issues with refunds, including difficulties with the money-back guarantee process and receiving incomplete orders.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers praising its effectiveness in... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the very good quality and... See more

User experience

Customers report positive experiences with user experience, particularly praising the ease of navigating the... See more

Refund

Clients share negative opinions on refund, with many reviewers expressing dissatisfaction and frustration... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the ordering process simple and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £. I’ve... See more

Rated 4 out of 5 stars

Easy website to navigate but I did not appreciate immediate additional marketing saying the item I'd just bought would not do the job of curing snoring and that I needed to spend a further 30$ for ano... See more

Rated 4 out of 5 stars

Initially my order was delayed however my snoring has 90% stopped and I sleep so much better . I wake up refreshed so this must be combating my sleep apnea problems too It took a few night to get us... See more

Rated 4 out of 5 stars

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance. It works, no doubt! But it takes some time to get used to it. It's not the most comf... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

757 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(757)

496 reviews in the last 12 months

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Rated 4 out of 5 stars

Well, it actually works! Better than the alternatives

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance.
It works, no doubt! But it takes some time to get used to it. It's not the most comfortable, but I for sure know that it's better then all the alternatives! I do recommend, but persevere the first nights.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID ITS A SCAM

If i could put zero i would
This company is a SCAM do not buy any of their products included their apparently magnificent mouth piece it doesn't work … just a piece of plastic does nothing.
Oh and their 60 day satisfaction thing is a scam also they ask you to return it to Japan and you have to pay for shipping!!! Luckly i purchased with my credit card and got a refund phew!!! AVOID

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy before reading…

I purchased the Honex Anti-Snoring Mouthpiece because of the advertised satisfaction guarantee.
After using it consistently for two weeks and tracking my snoring with the SnoreLab app, I experienced no improvement.
When I requested a refund, I was first offered a partial refund of $10.78 to keep the product. A full refund was available only if I returned the product to Japan.
This is an important detail because the return shipping cost can be close to the value of the refund, making the “full refund” option economically impractical.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I dont usually purchase from companys I…

I dont usually purchase from companys I dont know. It is scary, however as soon as I paid for the product I was immediately sent additional information about the product, the receipt and also helpfull excersises to strenghten the muscles. All very professional and timely.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

The material is soft

I felt your advertising explained the mouth piece very well. It helped in understanding how the mouthpiece will work also I like the softness of the material. I hope it will work for me.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Read before buying!

Warning: Be very careful before ordering from Honex. Based on my experience, I feel this company operates like a scam.

I ordered a mouthpiece that's supposed to help with snoring, and my payment was taken immediately. However, I never received an order confirmation or an order number by email.

The customer service is terrible. There is no phone number to contact anyone, and getting a response is nearly impossible. Once they have your money, you're left with no way to verify your order or find out what's happening.

My experience has been extremely frustrating and disappointing. I feel like I paid for a product that may never arrive, with no way to get help. I strongly recommend avoiding Honex and purchasing from a company with transparent customer service and reliable communication.

24 June 2026
Unprompted review

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