Homewindows Reviews 45

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY. This is a scam! Part of the Home Service Group which also includes Value Doors, UK Composite Doors and Value Doors. I purchased bifold doors through Value Doors in mid Dec... See more

Rated 5 out of 5 stars

From the initial contact from the staff at Home Windows everything has been really easy and the end result even better than we imagined. We had our design consultation within 3 days and windows were f... See more

Company replied

Rated 5 out of 5 stars

I bought a Comp door composite door from Value doors and windows. My experience with them was excellent from start to finish. I had concerns because other installers said it would be a difficult job,... See more

Company replied

Rated 5 out of 5 stars

I recently bought some doors from them, and honestly, I was impressed. They have a huge selection, so I found exactly what I wanted without any hassle. The customer service was super friendly and help... See more

Company replied

Company details

Written by the company

Established in 2006, Home Windows is a leading UK provider of high-quality home improvement products, including uPVC and aluminium windows, composite and uPVC doors, and bi-folding doors. All products are manufactured in the UK, ensuring fast turnaround times and exceptional service. The company offers a 10-year manufacturer warranty and options for insurance-backed guarantees, providing customers with peace of mind. Accreditations from Trustmark, FENSA, GGF, Installsure, UKCA, BSI, and Secured By Design reflect their commitment to quality and security.


Contact info

3.9

Great

TrustScore 4 out of 5

45 reviews

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1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY. This is a scam! Part of the Home Service Group which also includes Value Doors, UK Composite Doors and Value Doors.
I purchased bifold doors through Value Doors in mid December 2025, having been sold them by Liam. After paying i never got order confirmation, was told on the phone a few weeks later they were out for delivery. Now the valuedoors.co.uk website has disappeared and emails remain undelivered. Phone numbers ring off across all websites and salesperson mobile number is also turned off.
I have now lost over £2500 and am facing a 2+month delay on my building project because of this.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

con artists

company went bust in June taking customers money and not fulfilling orders. just set up again at boiler central ltd premises which has now also gone bust doing the same to its customers. Look at both companies reviews (value doors and boiler central) before making your decision to give them your hard earned money!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor after sales

Great windows and door excellent fitters who did a fantastic job . Since the windows have been in 7 months the company has gone bankrupt and moved. No numbers work 2 of the windows are faulty one does not open and the other does not close . I would avoid this company and there other company's

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting treated and gone…

Absolutely disgusting treated and gone bankrupt good job we dint pay up front only deposit ripped off

19 July 2025
Unprompted review
Homewindows logo

Reply from Homewindows

Hi, Many thanks for your review, we apologise that you have not had the experience you expected with Home Windows, we do pride our business on our customer service, installation and aftercare and are sorry that this has not been met to standards on this occasion.
Thank You

Rated 1 out of 5 stars

Very poor experience with this company

Very poor experience with this company. The sales team were helpful but from there nothing went right. The windows and doors were delivered and the delivery driver stated he didn't unload. I was left to unload the whole delivery. Next the fitters didn't turn up after us taking time off work. After fitting four windows they didn't return for several weeks. Then they realised a door was not ordered. This arrived the following week and was the wrong size. Finally got the doors fitted in June. Work quality is ok. Just ok. Don't bother complaining. They weren't interested.

28 April 2025
Unprompted review
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Reply from Homewindows

Hi, Many thanks for your review, we apologise that you have not had the experience you expected with Home Windows, we do pride our business on our customer service, installation and aftercare and are sorry that this has not been met to standards on this occasion.
Thank You

Rated 5 out of 5 stars

Great company easy to contact

Great company easy to contact

6 March 2025
Unprompted review
Homewindows logo

Reply from Homewindows

Many thanks for your great 5 star review, it's super to hear your feedback that Home Windows is a great company and we provided great communication.

Rated 5 out of 5 stars

windows and patio doors replaced

We had all our windows and patio doors replaced, the company were brilliant throughout. Great communication, timeliness of appointments brilliant, footers were great and everyone really helpful and friendly. We are really pleased with the results.

25 March 2025
Unprompted review
Homewindows logo

Reply from Homewindows

Many thanks for your great 5 star review of home windows, we are thrilled to hear your feedback that our company is brilliant also that you received great communication and customer service and you are pleased with your new windows and doors.

Rated 5 out of 5 stars

Superb service and fitting

From the initial contact from the staff at Home Windows everything has been really easy and the end result even better than we imagined. We had our design consultation within 3 days and windows were fitted 20 days later. We required finance too which was simple and set up in minutes. Rob and his team fitted the our whole house windows in 2 days, were courteous and the attention to detail inside is brilliant. I fully recommend Home Windows and the team if you are looking at replacing your windows and doors.

15 April 2025
Unprompted review
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Reply from Homewindows

Thank you so much for your detailed and thoughtful feedback — it truly means a lot to us.

We’re delighted to hear that the process was smooth from start to finish and that the final result exceeded your expectations. It’s fantastic to know the design consultation, finance setup, and fitting all went so seamlessly for you.

A special thank you for your kind words about Rob and the team — we’ll be sure to pass along your praise. Attention to detail is something we pride ourselves on, so we’re thrilled that it stood out during your installation.

Your recommendation is greatly appreciated, and we’re so pleased you chose Home Windows for your project. Should you need anything at all in the future, please don’t hesitate to reach out.

Warmest regards, Home Windows.

Rated 5 out of 5 stars

The window fitters were very nice…

The window fitters were very nice cleaned up after they were finished.my new windows look fabulous

25 February 2025
Unprompted review
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Reply from Homewindows

Thank you for taking the time to share your feedback. We're so pleased to hear that you’re happy with your new windows and that our fitters made a great impression.

We always aim to leave every home just as we found it — if not better — so it's great to know everything was left clean and tidy.

Your kind words are truly appreciated, and if there's anything you need in the future, please don't hesitate to get in touch.

Warm regards, Home Windows.

Rated 5 out of 5 stars

Great job from start to finish would…

Great job from start to finish would highly recommend

3 April 2025
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you so much for your kind words. We're thrilled to hear that you were pleased with the service from start to finish.

Recommendations like yours mean a great deal to us, and we truly appreciate you taking the time to share your experience.

Should you need anything in the future, please don’t hesitate to reach out — we’d be more than happy to help.

Kind regards, Home Windows.

Rated 5 out of 5 stars

Very impressed quality and style of…

Very impressed quality and style of composit door.
Highly recommend,I would buy it once again.

21 February 2025
Unprompted review
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Reply from Homewindows

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.

Your satisfaction is our top priority, and it's always rewarding to know that we've met your expectations. Thank you, Home Windows.

Rated 5 out of 5 stars

The overall experience is really good

The overall experience is really good. However, the fittings take some time. Overall, we are happy. The price is competitive—not cheap, not highly expensive.

2 February 2025
Unprompted review
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Reply from Homewindows

Thank you for your 5-star review! We're glad you had a good experience and are happy with your new door. We appreciate your patience with the fittings and your honest review. Thank you, Home Windows

Rated 5 out of 5 stars

Composite door install

I bought a Comp door composite door from Value doors and windows. My experience with them was excellent from start to finish. I had concerns because other installers said it would be a difficult job, and Anne reassured me that it wouldn't be a problem. Sure enough the installer did a great job and was very professional and tidy. He even rerouted my ring doorbell cable behind the new door frame for me so I didn't have to drill any holes through the frame!

19 October 2024
Unprompted review
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Reply from Homewindows

Thank you for your 5-star review! We're so glad Anne and the team could put your mind at ease and that the installation went smoothly. Enjoy your new door! Thank you, Home Windows

Rated 5 out of 5 stars

Very good service

20 February 2024
Unprompted review
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Reply from Homewindows

Thank you for your 5-star review! That's great to hear about the service you got from us. Thank you, Home Windows

Rated 5 out of 5 stars

Amazing Service

I had a new door fitted back a couple years ago and it's still looking brand new! Great service and the fitter was very polite and kept me informed throughout the whole process. Would definitely recommend!!

5 February 2024
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you for your 5-star review! We are glad to hear about the new door and that you received excellent service from us. Thank you, Home Windows

Rated 5 out of 5 stars

Brilliant company

I am really pleased with my new door which I bought October 2023. It is excellent quality and Value doors were the cheapest anywhere for a solid core composite door. The quality of the door and frame is perfect.
The customer service was second to none and every one I spoke too was a pleasure to deal with.
Being a joiner I bought the door and frame supply only and fitted it myself.
The only slight niggle was that the width of the frame was about 4mm smaller than the sizes I gave but that was not really a problem.
I would not hesitate to use this company again.
VD 448.

26 October 2024
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you for your 5-star review! We're thrilled to hear that you are happy with your composite door. We're sorry to learn about the frame's width issue, but we're glad it hasn't impacted your overall experience with us. Thank you, Home Windows

Rated 5 out of 5 stars

Excellent Product

Excellent Product, Service, Quality and Price

20 July 2024
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you for your 5-star review. That's great to hear about your time with us. Thank you, Home Windows

Rated 5 out of 5 stars

I recently bought some doors from them

I recently bought some doors from them, and honestly, I was impressed. They have a huge selection, so I found exactly what I wanted without any hassle. The customer service was super friendly and helped me out with all my questions. The installation was an easy, and now my home looks amazing with the new doors. If you're thinking about getting new doors, I definitely recommend checking them out!

16 January 2025
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you for your 5-star review! We are thrilled to hear about your new doors and glad our customer service team was able to assist you. Thank you, Home Windows!

Rated 5 out of 5 stars

Stable type back-door

December 24 we had stable type door back door. It is excellent, looks great, & is perfect for letting the steam from cooking vent out.
The team that fitted door were spot on, & very helpful explaining the fitting.

24 December 2024
Unprompted review
Homewindows logo

Reply from Homewindows

Thank you for your 5-star review! That's great to hear about your stable back door. Thank you Home Windows

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