DON'T WASTE YOUR TIME SIGNING UP FOR THIS! I DON'T EVEN KNOW WHY THEY EXIST WHEN I'VE BEEN ON THERE OVER 2 MONTHS AND HAVEN'T RECEIVED ONE EMAIL TO TEST A PRODUCT! WATCH THESE SITES,ALL THEY WANT IS Y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been on their site for a number of years now and have had quite a range of products to test such as moisturiser, shower gel, shampoo, fake tan, foundation, toothpaste etc which I really enjoy. Ha... See more
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A great company to work with. I've been signed up around 3 months and am currently awaiting a product to test. The people complaining mostly don't realise that you have to actively review past pr... See more
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The overall company is fabulous. I've tested many products and bought others to review. It's usually easy to leave reviews, sometimes the app gets a bit glitchy. The reviews are mostly legit apart fro... See more
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Company details
Written by the company
Uncensored ratings and reviews for the leading products found at grocery stores and pharmacies near you. Free products to test and review, many that are new! Helping you and your community buy better. Join and add your review today.
Contact info
Buchanan Group, 12/380 St Kilda Rd, , VIC 3000, Melbourne, Australia
- australia@hometesterclub.com
- hometesterclub.com
2.8
Average
347 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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SCAM! BEWARE! Updated on 12/11/24
I opted in to test a product which required a few weeks worth of testing. Submitted all reviews in the suggested time frame. Completed the final review.
The offering was that the product was mine to keep, and I would also receive a $20 Amazon gift card at the conclusion of the testing cycle.
Nothing came. Nothing at all.
I contacted them via email, and received a reply which said, “You must have received a gift card from us.”
Nothing beyond that. No checking of their records to see if they sent the card, whether they sent it to the correct address, or an attempt to re-send the card. NOTHING!!
A TOTAL SCAM!!!
UPDATE:
Home Testers replied to this review, on 12/11/24
As it can be read, it seems that the person who wrote the review presumed that the product testing had not concluded. IT HAS.
The only response I received from Home Testers was that if I had not received a gift card, which I should have, I would not be getting one.
Home Testers showed that a gift card would be given, upon the completion of the testing.
The testing has been completed.
The test timeframe has been concluded.
And Home Testers replied, basically, “tough cookies, sap! You’re not getting a promised gift card.”
BEWARE!!
Do NOT get involved with this SCAM operation!!!
29 November 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for sharing your experience with Home Tester Club. We are very sorry to hear of the frustration your most recent product trial has caused. Please note that when we reward gift cards for product trials, we do not distribute the gift cards until the surveys have completely wrapped up and we have confirmed completion from each member on our end.
We apologize for the incorrect response you received when contacting us via our Support page. This was an error made on our part, but rest assured that we have not yet rewarded qualified participants with their gift cards as surveys are still open. We kindly ask that you keep an eye on your email inbox for your gift card and reach out to us via our Support page with any concerns you may have.
Enjoy the rest of your week!
Kind Regards,
The Home Tester Club Team.
Tested a couple of products
Tested a couple of products. Been given my last product and when I went to return it the lady asked if I had any preferences for dates and to contact her if I had any questions. After numerous attempts to contact her she just booked me in for a date and didn’t reply to me. Product returned and review done never received my incentive voucher! Sent around 3 email via the contact form on the website and never received anything from them! You don’t receive any confirmation on these being sent either. Not great, no contact email so can’t directly send a message!
6 November 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for reviewing your experience with Home Tester Club! We sincerely apologize for the frustration surrounding your most recent trial. It's important to note that we have no visibility into your conversations with the courier when returning your product, as they are not a part of Home Tester Club.
Regarding your reward voucher, these are sent out to all eligible participants once the trial has wrapped up, so you will not receive it as soon as you complete your survey(s). We appreciate your patience as this product trial comes to a close and Amazon gift cards are sent out to all those qualified.
Enjoy the rest of your week!
Kind Regards,
The Home Tester Club Team.
In with both feet..
I’m updating my review, I liked and was enjoying Home Testing Club , but now I’m in with both feet! Quality, frequency and products have increased, are much more frequent than they arrive in a speedy fashion. I love every step of this club. It’s easy, it’s fun, and basically I’m getting rewarded for trying a free product and spending a few minutes online, giving a review how could it go wrong? The club allows me to TryProducts that I would be leery of buying on my own because of price or a product, I haven’t heard of before. These days grocery money is strict playing with items that you don’t know anything about. It’s just too risky. This allows me to explore and revisit products. Great customer service and even the site has been updated. Keep it up.
14 November 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review the experience you've had thus far with Home Tester Club! The team is thrilled to hear that you have been able to participate in a number of product trials, and you've had the opportunity to try products that you typically wouldn't try on your own.
Remember that with every piece of feedback you submit, you're also helping other members of our community buy better while earning points - how rewarding! We sincerely appreciate your participation in these trials and your continued support of Home Tester Club.
We wish you many more product tests to come!
Kind Regards,
The Home Tester Club Team.
I really liked using Home Tester Club. Since ranking top, I’m not not receiving anything.
I really like using Home Tester Club. I was receiving products quite frequently and found it really easy to review on the platform. I really enjoy looking at other reviews and taking advice from people who have tested the products before. However, in September I was number one in the Home Tester Club ranking. I was meant to receive some extra products to test which I never heard one word about and have now stopped receiving any products. I worked really hard reviewing all these different products that I’ve tested over the last year or so. I spent hours and hours doing this. I was a bit disappointed when I emailed to ask what happened and got no response. I really really enjoyed using this website up until the last month or two and sad to say that I’ve now received no products at all and I’m not quite sure what’s happened
30 September 2024
Unprompted review
Reply from Home Tester Club
Hi there,
We appreciate you taking the time to talk about your experience with Home Tester Club! We appreciate your continuous support and we're sorry to hear that you've been disappointed recently with the lack of products coming your way.
Please bear in mind that we only have a very limited amount of products to send to eager testers, and our community is always growing. We also do our best to ensure the most relevant products fall into the hands of the right testers, which is why you're asked to complete a quick survey upon registration. In terms of your Top Contributor concerns, we kindly ask that you write in to our Support page so the team can quickly take a look into your account.
It's also important to remember that Home Tester Club is a community that helps each other buy better, a trusted source of unbiased opinions. So beyond the excitement of free products, we hope you can still enjoy being part of our community.
Have a wonderful weekend!
Kind Regards,
The Home Tester Club Team.
I received a tester product with a…
I received a tester product with a postcard type cardboard with very little info. I'm supposed to review said product for 2 weeks. Problem is I can't login into the website to review this product. I've tried several times to retrieve my pw and also tried to sign in/ login with absolutely no success. So now what, home tester club?
6 November 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review your experience with Home Tester Club! We apologize for the difficulties you have been facing with respect to accessing your account.
To quickly clarify, the product flyer you received is to provide you with a little bit of additional information about the product you're testing, as well as what is expected of you as a tester.
Additionally, we kindly ask that you write in to our Support page so we are able to take a look at your account on our back end and help you further. Rest assured that you will never be penalized for not completing a survey due to circumstances beyond your control.
You can also try the following link to reset your password and regain access to your account:
https://www.hometesterclub.com/us/en/account/forgotpassword
We hope to hear from you soon!
Kind Regards,
The Home Tester Club Team
Is there anybody there?
Is there anybody there?
Oh dear, trying to contact these people is a joke, yes, you do get to test products but trying to get someone to reply to your emails is terrible - it just doesn't happen! I've been invited to take part in a test that involves using a code on Amazon for the product, no matter how many times I try it just doesn't work, in the email you get with the code it invites you to contact them if you have any issues, I've given up! Come on Home Tester Club, this is a product I was really looking forward to testing!
29 October 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to share your experience with Home Tester Club! We're sorry to hear that you have been experiencing difficulties when attempting to redeem your Amazon claim code, and you have been frustrated with support. We never want our members to feel like they've been left hanging!
We appreciate that you brought this to our attention, and we are flagging this with the members of our team who are responsible for the product trial you are participating in. Please keep an eye on your email inbox as we investigate this issue further. We kindly ask that you also check you junk/spam folders as our emails can be wrongly redirected there at times.
Take care!
Kind Regards,
Home Tester Club
Poor communications, lacking in many areas
When you receive products directly from them. All works well.
However over the last couple of months i have received items to be ordered on Amazon for a 100% discount. As a prime member I am fine with this as delivery is free.
However the codes never work on Amazon. I contacted Amazon this week with the new code I was sent to order Listerine. Amazon confirmed the code is not valid and can't be used. This is not the first time I have had this.
Further, to contact them is a nightmare. You cannot reply to their emails.
You can only send them a contact form message via their site. Sometimes they reply (with little help) or most of the time they do not reply.
So at the moment I have a number of products in my profile awaiting review, but I cannot even order them for delivery! Despite numerous contacts, noone bothers to reply or provide any help.
30 October 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review your experience with Home Tester Club!
We're sorry to hear that you have been facing difficulties with respect to the claims codes you have been receiving, and we thank you for bringing this to our attention. This has been flagged with the appropriate team members and you should have received a response in your email inbox with more information regarding your claim codes and product trials.
Rest assured that you will never be penalized for not completing your surveys due to circumstances beyond your control.
Enjoy the rest of your week!
Kind Regards,
Home Tester Club
It's a lie
I have signed up for this, however I have not received a single product from this company. No matter how many times I answer the questions, I don't qualify for these products. You just wasting my time and data. It's all a lie don't bother with them.
1 October 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review your experience with Home Tester Club. We are very sorry to hear you haven't been selected to participate in one of our product tests just yet.
Bear in mind the quantity of products we have to send to members is limited, and our community is ever-growing. We also want to make sure we are sending the right products to the right members, which is why we ask you to complete a short survey upon registration.
You can boost your chances of being selected for product trials by earning Home Tester Club points. Sharing reviews on products you have tested on your own in the past, uploading photos/videos, and registering for trials are all excellent ways to increase your points balance.
Please note data is collected complying to GDPR. Data privacy and handling of personal data is something we take very seriously.
Enjoy your day!
Home Tester Club
Not all appears to be genuine..
I have been a member of Home Tester Club since 2022.
I have been fortunate to review 56 items, albeit mostly small items, for a honest, frank review in exchange
However... of late, there has been a surge of unchecked fake reviews, despute HTC cracking down on they way it originally push out its points ratings.
It is blatantly obvious to even an untrained person how the 'Top 20' manipulate the reviews, to boost their scores, in a vain attempt to be considered for more or larger value items. Personally, I am happy with what I get, but I am perplexed at how certain 'profiles' manage to achieve such high scores by the first day of each months reset (it appears one profile in particular own in excess of 30 pans by Tefal alone, based on their reviews. I'd need a 2nd or 3rd kitchen for all that).
Furthermore, despite my latest genuine reviews, or items sent for test, my 'score has not moved for nearly a year. When reported, this was apparently due to "older reviews falling off after a year..", but checking between reviews, the score doesn't move whatsoever. Some 'members' have impossibly high scores overall, despute only being a HTC nenber for less than 12 months.
It may be a bit far fetched at times and unsure how much money HTC get from the companies that want the reviews, but it all seems very shadowy at times. Dare I say corrupt!
Clearly nobody is checking for the validity of such obvious fake reviews, and ut appears these fake reviewers are benefited from it. (Buy if you dare complain, you get sidelined).
14 October 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review your journey with Home Tester Club and for bringing this to our attention. We appreciate your feedback, and we're sincerely sorry to hear you're disappointed with your recent experience.
We are constantly striving to better our platform for our community and provide the most positive and fair experience for our members. The recent changes we've made to our points system was only the first step in our continued efforts to combat fake reviews.
If you feel there is an error with how your points are being tallied, we kindly ask that you write to our team using our Support page and we can check your account to ensure everything is working as it should.
Please note you will also never be penalized for providing us feedback (or for writing a constructive review!).
Thank you again and we wish you a great rest of your week!
Home Tester Club
Luncheon meat with no label is better than the "A" label canned luncheon meat
Home testers club sent me two cans of luncheon meats. With "A" label and no label can. No label can is tastier than with "A" label luncheon meat. The no label can meat is more tender than the other one. The color is more appetizing too. The "A" label can is just like meat with starch and flavoring. And it's saltier than the no label canned luncheon meat.
6 October 2024
Unprompted review
Reply from Home Tester Club
Hi there,
We're thrilled to hear your feedback about your Home Tester Club product trial! Thank you for your review of the products, please don't forget to also submit your review by completing your survey(s) for this trial if you haven't already. If you need help completing any of your tasks, feel free to reach out and we'd be happy to help.
Have a wonderful weekend!
Home Tester Club
I can't manage to upload my video for…
I can't manage to upload my video for my free product that I got. It says file too big. And then after that I shortened it. And now it's saying go into my phone settings. Because they can't receive my video. Also I can't get ahold of anyone in customer service. What good is that you have to be able to talk to someone?
27 September 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to review your experience with Home Tester Club! We're sorry to hear that you have been experiencing some technical difficulties with respect to uploading your video. Our website will typically respond with error if files that are too large are trying to be uploaded. It is also important to note that we were previously experiencing a glitch in our system that hindered responses to support inquiries from reaching members, which may be why you didn't hear back.
If you are ever experiencing difficulties with uploading content, you may also send it to "usa@hometesterclub.com" or "canada@hometesterclub.com" depending which country you reside in. All we ask is that you include the name of the product in your email subject line and/or provide us with more details within your email.
Enjoy the rest of your week!
Home Tester Club
Slowly but surely wins the race
I haven’t been chosen for anything big to test yet.However I have been involved in testing smaller products in exchange for honest reviews.I am very satisfied with home testing.At the end of the day you are getting a free product and I have gratitude for this .Not everyone can be chosen unfortunately.People are usually chosen for a reason too because of their activity and personal preference settings .Its also quiet useful for me as a customer to read other people’s reviews before I buy something.It helps give me insight whether something may be good or not .I came across this by accident when on maternity leave and I feel lucky to have done so .Its a slow progress but Rome wasn’t build in a day .I am going to continue doing my best and given honest reviews and I am confident that the bigger stuff will come my way.I would recommend this to other people.
21 September 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to share your experience with Home Tester Club thus far! The team is thrilled to know that you have been enjoying your journey with us and you've had the chance to take part in a number of testing opportunities. It's also fantastic to hear that you lean on reviews from your fellow community members to help you buy better, this is exactly what we are looking to achieve!
As you likely already know, the more you engage with our website in ways such as sharing reviews, uploading videos/photos, and registering for product trials, the more Home Tester Club points you'll earn. By increasing your points balance, you'll also be boosting your chances of being selected for high-ticket and exclusive trials.
We appreciate your continuous participation and support of the Home Tester Club community!
Home Tester Club
I have been a member for several…
I have been a member for several years. I have never recieved anything big from them. Although they do send out small appliances and such. I think they have a certain few people they chose every time.
1 September 2024
Unprompted review
Reply from Home Tester Club
Hi there,
We appreciate that you took the time to share your experience with Home Tester Club! It's great to hear that you have been able to participate in a few product trials. We hope you have enjoyed the products you've been sent to test.
Rest assured that we do our best to match the right testers with the right products, and we do not favour specific members of our community. However, it certainly helps to increase your Home Tester Club point balance, as this boosts your chances of being selected for more exclusive trials. Sharing reviews on products you've tried in the past, uploading photos/videos, and registering for product trials are all great ways of earning Home Tester Club points.
We hope to see you participating in something exciting soon!
Home Tester Club
Having been a member for several…
Having been a member for several months, still have never picked to review anything. I only register for things that I would use. Maybe I just need to register for everything. I am having doubts about this site.
3 September 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for taking the time to share your review of Home Tester Club! We're sorry to hear that you have not yet been selected to participate in a product trial of your interest. The team completely understands your frustrations; it's important to keep in mind that we do our best to ensure that the products we send out are going to our most targeted members, which is why you are asked to complete a quick survey to register your interest.
In addition to this, our community is ever-growing and while we would love to send exciting products to each one of our members, the number of products available for trial is very limited. This could also be a reason as to why you have not yet received anything to test.
To help boost your chances of being selected to participate, we always suggest engaging with our website as much as you can. This includes registering for trials that interest you, leaving reviews on products you have tried on your own in the past, uploading photos/videos with your reviews, etc. This will increase your Home Tester Club points balance, which will boost your chances of participating.
We hope to see you included in a product test soon!
Home Tester Club.
Site is bed
Site is bed, cannt open for half hour. No one offer for testing - just wasted my time. This is a SCAM custom support cann t wright nothing - just site not working . Not wasting time with them!
27 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for sharing your review of Home Tester Club with other users on this platform! We're sorry to hear that you have been experiencing difficulties when trying to access and navigate our website. It sounds as though you may have been attempting to sign in during a potential site outage, which our team diligently works to correct.
Could you kindly elaborate on what difficulties you were facing in terms of customer support? If you were unable to access the support page, this could also be attributed to the potential website outage you may have been experiencing.
We look forward to hearing from you and offering our support!
Home Tester Club
Cant even get onto the site now
Cant even get onto the site now. Have never recieved anything from them, sometimes can't request anything. I've been a long term member.
16 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for sharing your review of Home Tester Club! Could you kindly provide us with more information regarding the difficulties you have been facing when it comes to our website? We always want to be able to provide a user-friendly experience to our community.
We're sorry to hear that you have not had the chance to participate in a product trial of your interest just yet. If you notice that there are no product trials available, remember that you can also suggest products you would like to see tested!
In addition, it always helps to engage with our website to increase your Home Tester Club points balance, which will boost your chances of being selected for tests you're interested in. Registering for trials, sharing reviews on products you've already tried, and uploading photos/videos all contribute to your points balance.
We hope to see you participating in a product trial very soon!
Home Tester Club
Home Tester Club is the real deal
I have been testing products for several years and recently discovered Home Tester Club just 4 months ago. After 3 months of registering for several tests, I was finally matched with a home goods product to test and review. This was actually an item that needed updating in my home and I loved the new replacement. The online review process was user friendly and I experienced zero issues. Very soon after, I was matched to test another great product. This time it was a beauty product. I was absolutely thrilled with the product and have been using everyday since receiving. I have been getting a lot of questions on various social platforms and I can’t speak highly enough of this company.
I am so excited to be a part of the Home Tester Club US community and looking forward to my next product testing opportunity!
11 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
We appreciate you taking the time to review your experience with Home Tester Club! It's fantastic to hear that you have begun receiving products that are useful and relevant to you after a few months of registering your interest in trials. We're excited for you!
Thank you for also providing your feedback on the user-friendliness of our website, it's important to us to be able to provide a positive experience in all aspects of what we do.
We're glad to have you as a part of our community and we hope to see you participating in more tests soon!
Home Tester Club
Trust and care is always given.
I am always getting items I can truly use at home. I like the secure question process. The site is great.
10 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for sharing your personal experience with Home Tester Club! We love to hear that you are receiving products that you are able to use at home, we always do our best to put the right products into the hands of our testers.
It's fantastic to know that you are enjoying the website and being a part of our community. We thank you for your continuous participation and support of Home Tester Club.
Have a great weekend!
Home Tester Club
Never have gotten anything from home…
Never have gotten anything from home tester. Even though I engage and sign up.
3 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
We appreciate that you took the time to review your experience with Home Tester Club! The team is sorry to hear that you have not yet had the opportunity to participate in any product trials. Our aim is always to make sure that testers receive products that are most relevant to them - this is why we ask you to complete surveys to register your interest.
Additionally, make sure that your home address is not listed as a PO Box on your account, this would hinder your ability to be selected for testing opportunities.
Don't get discouraged! We have plenty of exciting trials on the way and we hope to see you participating in one soon.
Home Tester Club
I Was Hooked On Home Tester Club The…
I Was Hooked On Home Tester Club The Minute I Signed Up, I Love The Opportunity To Get And Test Products And Give My Personal Feedback! I Have Already Been Sent 3 Products To Test And Can't Wait For More
1 August 2024
Unprompted review
Reply from Home Tester Club
Hi there,
Thank you for reviewing your experience with Home Tester Club with other users on this platform! We're so glad to hear that you have been enjoying your time as a part of our community and you have already participated in a number of product trials. We appreciate your support and hope to see you participating in many more tests to come.
Have a great weekend!
Home Tester Club
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