HomeStars Reviews 1,499

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and efficient service provided, often highlighting the excellent quality of work and results. People frequently commend the staff for their politeness, helpfulness, and attention to detail, making the overall experience positive and reassuring. Reviewers also appreciate the reasonable pricing and the ease of finding suitable contractors for various home maintenance and improvement needs. However, some customers also noted issues with the website, finding it difficult to navigate or expressing concerns about the quality and verification of leads for contractors. A few other people also felt that the pricing was not always clear or that some contractors were unprofessional and did not complete the work as expected.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, politeness, and... See more

Website

Customers consistently note ambiguous experiences with the website, with many finding it a reliable platform... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, finding... See more

Quality

People report positive experiences with quality, often highlighting outstanding workmanship and attention to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

I always use Homestars to research professional trades prior to starting a project. If a company has numerous great reviews from prior jobs I put them at the top of my list for securing quotes. Usuall... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Trico has built us a beautiful home

Trico has built us a beautiful home - thank you! Big kudos to Clint Pilon who made valuable suggestions and was very responsive and helpful through the build. Huge thanks to Jamie, our site super, who made sure our home was very well built; and worked his magic with our last minute finishing touches; and our sincere appreciation to Albert (our designer) who gave such thoughtful design recommendations and helped us with our special design requests.🙏 We really love our home!!

20 June 2026
Unprompted review
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Reply from HomeStars

Thank you so much for the wonderful review! We are thrilled that you found such a fantastic team through our platform to build your beautiful new home. We truly appreciate your feedback and wish you many happy years ahead!

Rated 5 out of 5 stars

I found a good handyman that fixed my…

I found a good handyman that fixed my bathroom fan. I recommend the service.

20 June 2026
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Reply from HomeStars

Thank you for the recommendation! We are glad you found a great handyman through our platform and we look forward to helping with your next project.

Rated 5 out of 5 stars

The whole team from start to finish has…

The whole team from start to finish has been exceptional. The patience they had when we had issues on our side was unexpected but greatly appreciated. Ryan was a life saver on our possession date as he went above and beyond to ensure that we got our keys. He took time out if his busy schedule to come back later in the afternoon with keys when he didn't have to. I am very appreciative of his support through this.

19 June 2026
Unprompted review
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Reply from HomeStars

We are delighted to hear that you connected with an exceptional team through our platform who went above and beyond to assist you on your possession date. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

I was looking for two years for help

I was looking for two years for help . Then i saw your add o t.v. tried it and am so very happy with this help got my fence fixed and my yard work done .I hope to have this help for as long as i need. P. S. I am 89 years old so it could be long or short Ha Ha..... Wish I had seen the add sooner.

19 June 2026
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Reply from HomeStars

Thank you for your review. We are pleased to hear that you found a professional through our platform who provided excellent, tidy, and reasonably priced service. Thank you for choosing HomeStars.

Rated 5 out of 5 stars

HomeStars made it easy to find and vet…

HomeStars made it easy to find and vet prospective companies for our projects.

The app and website also made it easy to communicate with these companies.

19 June 2026
HomeStars logo

Reply from HomeStars

We're so glad our platform made finding and communicating with companies easy for your projects. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Professional and did a great job

Professional and did a great job! Two very nice workers. Fixed and cleaned up perfectly. Very reasonable cost. Highly recommend!

17 June 2026
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Reply from HomeStars

Thank you so much for the wonderful review! We are thrilled to hear that you found such a professional and efficient team through our platform. We truly appreciate your high recommendation and look forward to helping you again in the future.

Rated 1 out of 5 stars

This is a truly unreliable website.

I posted my project on the site, and someone contacted me through the platform. This person, operating under the name Provincial Services Ltd, was extremely rude and unprofessional. He repeatedly lied and kept trying to change what we had agreed on using different excuses. If I had not kept proof of what he said, he would not have admitted anything, and I would not have been able to prove our original agreement.

He left the job unfinished and pressured me into paying half of the agreed amount. I already suspected he had no intention of returning because he had lied about living close to me, but he insisted that he would come back. The next day, he messaged me saying he would not return.

Fortunately, I quickly found a professional through a reputable company and had the job completed. However, when I contacted HomeStars and complained about the conduct and poor work of the person who contacted me through their platform, their only response was to tell me to leave him a review.

This shows that they do not properly monitor or take responsibility for the people using their platform. If you end up dealing with an unsuitable contractor, you are apparently on your own.

This was a very bad experience, and it was definitely the last time I will trust HomeStars.

30 May 2026
Unprompted review
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Reply from HomeStars

Thank you for sharing your feedback. We are sincerely sorry to hear about the frustrating experience you've had. This does not reflect the standards we aim to uphold.

A member of our management team will be reaching out to you directly to gather more information and provide further support. We appreciate your patience while we address this.

Rated 1 out of 5 stars

Poor quality

This is not good company. They promise a million when you are about to buy but after they receive your money. No one wants to talk to you. Warranty sucks. Quality is is very poor.
My relative purchased brand new home about 4 years ago. Ever since, his basement leaks water with every little rain. Each time, Trico comes with different excuses.
This house is 66 Creekstone path sw. 40 yrs home has better quality.

17 June 2026
Unprompted review
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Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.

At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.

If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 1 out of 5 stars

Dishonest painter, name is Mohsin Shah

He took advance money and did not provide dservice

17 June 2025
Unprompted review
HomeStars logo

Reply from HomeStars

We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.

If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Ι found what I was looking for without…

Ι found what I was looking for without hassle

17 June 2026
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Reply from HomeStars

Thank you for the positive feedback! We're thrilled to hear that your experience was quick and hassle-free, and that you found exactly what you were looking for.
We appreciate your support.

Rated 3 out of 5 stars

Poor distance indicator

Useful service, but very poor in identifying local contractors. The "distance" value was way off. I prefer to hire local (and Contactors save gas).

16 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate your preference for hiring local contractors, and we do display the pro's distance on our platform to help facilitate this.
We are constantly working to improve our platform and we appreciate your feedback.

Rated 5 out of 5 stars

We are absolutely delighted with our new bathroom and look forward to working with them again on future projects.

This was our second renovation with Marin Homes, and once again they delivered an exceptional experience that exceeded our expectations in every way.
From the initial consultation and planning stages through to the final finishing touches, the entire team demonstrated an outstanding level of professionalism, craftsmanship, and attention to detail. As a family-owned business, they bring a level of care and personal investment that is increasingly rare. Throughout the process, they treated our home as if it were their own.
The planning phase was thorough and collaborative. They took the time to listen carefully to our ideas, offered thoughtful recommendations based on their expertise, and ensured we were comfortable and confident with every decision. Their guidance in selecting materials, fixtures, and finishes was invaluable. The detailed estimate they provided served as a clear roadmap for the entire renovation, and we were especially impressed that the project was completed within budget while achieving such remarkable results.
As with many renovations, there were a few manufacturer-related material delays beyond anyone's control. What impressed us most was how flexible, proactive, and accommodating the team remained throughout. They communicated clearly, adjusted schedules as needed, and worked diligently to keep the project moving forward with minimal disruption.
The quality of the workmanship is truly outstanding. Every aspect of the installation was completed with precision and care, and the finishing details reflect the pride they take in their craft. The completed bathroom is beautiful, functional, and far beyond what we had envisioned at the outset.
Working with Marin Homes for a second time only reinforced our confidence in their expertise and integrity. They are talented professionals who combine exceptional skill with honesty, reliability, and genuine customer care. We would not hesitate to recommend them to anyone considering a home renovation. If you are looking for a company that delivers first-class results while treating your home with respect and care, Marin Homes is an excellent choice.
★★★★★ We are absolutely delighted with our new bathroom and look forward to working with them again on future projects.

15 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your review. We are delighted to hear that you connected with an exceptional professional through our platform for your renovation project and are thrilled with the high-quality results.

Rated 5 out of 5 stars

I posted asking for someone to cut my…

I posted asking for someone to cut my lawn. I got several replies to choose from. I chose one with references and they came the next day and did an excellent job!! The company I hired was Triple K Landscaping!! I highly recommend them!!

16 June 2026
HomeStars logo

Reply from HomeStars

We are pleased to hear you found a professional through our platform who provided excellent and prompt service. Thank you for choosing us!

Rated 5 out of 5 stars

Finding the service providers for…

Finding the service providers for specific jobs in a very timely manner.

16 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are pleased our platform helped you connect with service providers in a timely manner. Thank you for choosing us!

Rated 5 out of 5 stars

We had an emergency plumbing …

We had an emergency plumbing situation. Jordan from Drain King plumbers arrived as scheduled. He explained everything clearly and did the work efficiently and in a timely manner. He went over the finished work with us and removed the old materials. Everything is working great!

14 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your review. We are pleased to hear that you connected with a dependable professional through our platform who resolved your plumbing emergency efficiently and effectively. Thank you for choosing us for your project needs.

Rated 5 out of 5 stars

Found a company to do the work I…

Found a company to do the work I needed. They finished the job on time and on budget.

15 June 2026
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Reply from HomeStars

Thank you for sharing your review. We are delighted to hear that you found a company through our platform to complete your work on time and on budget.

Rated 5 out of 5 stars

Fikrat was wonderful

Fikrat was wonderful, he did a fantastic job and I was very happy, he was very helpful with information as well. I will use him again and again.

14 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are delighted to hear you found a helpful and exceptional professional through our platform who delivered fantastic results.

Rated 5 out of 5 stars

Customer service

I have used home stars several times and was happy to find contractors and get my work completed. In these times with so many scams it gives me some peace of mind that I am getting a trustworthy contractor

10 June 2026
HomeStars logo

Reply from HomeStars

Thanks for the wonderful feedback, Providing a safe, trustworthy space to connect with contractors is exactly what we strive for. We appreciate your continued support!

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