The Homeopathic Book Company Reviews 

690
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrived quicker than expected, even for international shipments. Many people highlight the exceptional care in packaging, with items arriving well-wrapped and in perfect condition, which is particularly appreciated for books. Reviewers also commend the excellent product quality and the wide selection of books available, along with the professional and helpful customer service. People appreciate the clear communication and accurate tracking information provided, ensuring a smooth and reassuring ordering process from start to finish.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the careful packaging and excellent condition... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction and their intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(690)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. Thank you so much for rushing my book to an address in London over the week end so that my friend could bring it to the Caribbean for me when he flew out. I will tell all my homeopathy groups to get their books from you. I am for ever grateful.

9 May 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

It was our pleasure, Mrs Field. Thank you for your order and for taking the time to post about the experience. We are so glad that the book arrived in time! It's a wonderful book so Happy Reading!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Book is very interesting

Book is very interesting

15 April 2025
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Reply from The Homeopathic Book Company

Thank you, Heidi, for placing your trust in us to fulfil your order, and thank you for taking time out to post a review. We are delighted that you are finding the book interesting and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Prices are great and books come in…

Prices are great and books come in great shape.

16 April 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks Maria, for ordering from us again and for taking the time to post about it. We love our customers in North America and really appreciate your continued loyalty to our shop. Thank You!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service

Books always arrive quickly and packed in paper which I like.

20 April 2025
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Reply from The Homeopathic Book Company

Thank you, Clare, for taking the time out to post a service review for us. We really appreciate! We hope you find your latest reading material helpful and insightful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fabulous book

Fabulous book, quick delivery and great price. Book was also packed well, thank you 🙏

18 April 2025
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Reply from The Homeopathic Book Company

Thanks for choosing us to deliver your reading material, Ellen. We very much appreciate it and hope you will return to us in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 4 out of 5 stars

The Books available are of latest…

The Books available are of latest version . Packed in excellent condition. Prices are good than Amazon if books are identical.
But sometimes they sell the books in poor condition too. Overall Top Notch Service.

14 April 2025
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Reply from The Homeopathic Book Company

Thank you for your feedback Kamaljit. It is much appreciated, as is your order.
Just for clarity, we offer two categories of books that are not in perfect, new condition.
Firstly new books that have been damaged in transit to us prior to sale. These are clearly marked on our website as "imperfect" and are reduced in price to reflect the damage.
Secondly we sell "pre-owned" books which have been donated to us so that we can find a second owner for them. The condition of these books is clearly described, ranging from "reasonable" to "like new". Sale proceeds from these pre-owned books are donated to various homeopathic charities each year.
We would be happy to refund any book from your order, subject to you returning it safely to us in the condition you received it.

We hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Prompt service

Prompt service books always arrive in a few days well wrapped!

16 April 2025
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Reply from The Homeopathic Book Company

Thank so much, Roz, for taking the time to post a service review for us - we really appreciate it!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The books were delivered so quickly

The books were delivered so quickly! All the way to Australia!
Thanks so much

9 April 2025
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Reply from The Homeopathic Book Company

Hi Sarah. Thanks so much for taking the time to post a review for us. The Fedex service from the UK to Australia is amazing, isn't it? Thanks also for continuing to order from us - we very much appreciate it!

Kind Regards
Pat & Neil

Rated 5 out of 5 stars

The Book Company Is So Efficient

I Found That My Delivery Time Of The Homeopathic
Book Company Is Really Efficient and Right On Time And I Feel That The Book Company Is Worth Every Five
Star That Is Required Due To Its Efficiency Thank You

21 April 2025
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Reply from The Homeopathic Book Company

Thank you, Dr Newton, for placing your trust in us to supply your reading material. We really appreciate it and hope to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I received the book quickly and in good…

I received the book quickly and in good condition. Unfortunately had to pay exorbitant Canadian customs on top of everything which was a rip off.

11 April 2025
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Reply from The Homeopathic Book Company

Many thanks for your feedback, Laura. We are sorry that you had some additional cost added to your order by customs, but we hope you find that your reading material was worth it.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great books at a great price and very…

Great books at a great price and very reliable quick delivery. Thank you for offering this service.

13 April 2025
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Reply from The Homeopathic Book Company

Thank you so much for your loyalty when choosing your homeopathic books. We really appreciate your custom and your willingness to share your thoughts on your purchase experience with us. We are most grateful

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent service and fast delivery

Ordered books from Homeopathic Book Company on Monday, received them in Bosnia by Friday. Smooth process, intuitive website, well-packed books and professional communication. Highly recommended!

31 March 2025
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Reply from The Homeopathic Book Company

Many thanks, DM, for tasking the time to post about your purchase experience with us. We very much appreciate your business and hope we can serve you in the future, as and when the need arises.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you so much, Katie, for placing your trust in us to supply your reading material. We very much appreciate you posting this positive review and hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Quick poamstage, book in good condition.

Very quick delivery and book in good xmcondition.

26 March 2025
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Reply from The Homeopathic Book Company

Thank you, Sheila, for supporting our business over recent years. We very much appreciate you taking time out to post about your experience with us and hope to continue serving you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very very good service

Very very good service. Great selection of fascinating books and all orders wrapped and sent with great care.

Would highly recommend, thank you.

26 March 2025
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Reply from The Homeopathic Book Company

Thank you, Susan, for taking the time to post a review for us. We very much appreciate it and hope we can continue to serve you in the future, as needs arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping!

11 March 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks, Rebekah, for taking the time to post a review of your purchase experience with us. Thanks also for the order - we're delighted you chose us again for your reading material. We hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent Service

The service is always so efficient and when I did enquire about shipment to my country, I found that Pat O' Keefe was so helpful and efficient. I am also pleased with the careful and neat packaging and the quality of the book received.

27 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, BM, for your continued support of our business. We very much appreciate it and hope we can serve you again in the future, when needs arise.

Rated 5 out of 5 stars
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

We're delighted that you received your reading material quickly and safely, Chelsey. Thanks for continuing to order from us and we hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Beautifully packaged for travel and…

Beautifully packaged for travel and arrived in perfect condition!

22 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting, Janice, and thank you for your order. We really appreciate it and hope to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

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