The Homeopathic Book Company Reviews 

690
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrived quicker than expected, even for international shipments. Many people highlight the exceptional care in packaging, with items arriving well-wrapped and in perfect condition, which is particularly appreciated for books. Reviewers also commend the excellent product quality and the wide selection of books available, along with the professional and helpful customer service. People appreciate the clear communication and accurate tracking information provided, ensuring a smooth and reassuring ordering process from start to finish.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the careful packaging and excellent condition... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction and their intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(690)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Always great choice, great service. Thank you.

28 August 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you!

Rated 1 out of 5 stars

Wrong listing of price at customs

The company registered the wrong productprice at the customs services (143 euros instead of 97 euros). The result is that I had to pay 15 euros extra for duties.

26 August 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Jeff

We've looked into this and also requested further information from you.

Please get in touch with us directly so we can resolve the issue.

Best wishes

Tim

Rated 5 out of 5 stars

Great service

My order arrived promptly. I love the way orders from the Homeopathic Book Company always arrive in a brown paper parcel, a nice touch!

13 August 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you. We find wrapping the books in brown paper helps avoid damage in transit.

Best wishes

Tim

Rated 5 out of 5 stars

Really fast delivery and responses to…

Really fast delivery and responses to emails. The books are great, exactly as described on the site, and the discount offered was very helpful.
I will definitely be coming back for future purchases, thank you!

3 August 2025
Rated 4 out of 5 stars

The book arrived in perfect condition…

The book arrived in perfect condition and when the Royal Mail and Parcel2Go said it would. It seemed to get stuck in Canadian? customs for 10 days but there were no additional charges (as often happens with books from the US), so the wait was OK!

17 July 2025

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