Ordered item and received email confirmation. 2 days later received another email saying I was being refunded......no explanation nothing! I assume they didn't have the product that they advertised b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. One plant was unavailable so I was contacted by phone to ask what I would like as a replacement. I was unsure so they helped greatly by recommending a suitable alternative. My siste... See more
Updated review after consultation with the company. Super happy with my flame lamp that I placed in my old stove to give that flame effect. At 8w this is much better than burning environment damaging... See more
Company replied
Bought a metal ‘Duck’ garden ornament for my husbands Birthday. It arrived very promptly, was well packaged and exceeded my expectations in the appearance and quality. It really is lovely and looks ve... See more
Company details
Information provided by various external sources
Statues & gift ornaments for the home & garden, from wooden ducks & wood carvings to home gifts like wall clocks & mirrors to rattan & solid wood furniture
Contact info
United Kingdom
- homegiftsgarden.com
4.2
Great
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient
Quick, efficient service, no issues and very pleased with the item I ordered.
25 July 2026
Just what I wanted.but packaging awful …
Just what I wanted.but packaging awful !!
Lots polystyrene breaking up.what a mess.
19 June 2026
Need to update website
Product wasn't even available yet it was still listed on the website I was issued a refund though
8 June 2025
Reply from CV Apollo uk
Our regular supplier has withdrawn the product without informing us of change, consequently we only discovered when ordering more stock
Excellent service
Excellent service. Ordered an item which unfortunately got damaged in transit. This item was replaced immediately without hesitation and we received the replacement within a couple of days. We would highly recommend Home Gifts Garden. Many thanks, Gerhard Wolmarans
11 June 2025
Unprompted review
Well made and attractive product
Well made and attractive product - with fast delivery. Recipient was thrilled
10 April 2025
Ordered and excellent service quick and…
Ordered and excellent service quick and very well packed .Will use again
31 March 2025
Order cancelled no explanation given!
Ordered item and received email confirmation. 2 days later received another email saying I was being refunded......no explanation nothing! I assume they didn't have the product that they advertised but did not have the courtesy to email to explain.
Bad customer service.
20 February 2025
Reply from CV Apollo uk
Please check your spam mail, as email was sent prior to refund of order
Real flame effect lamp
Updated review after consultation with the company. Super happy with my flame lamp that I placed in my old stove to give that flame effect. At 8w this is much better than burning environment damaging wood.
26 November 2024
Reply from CV Apollo uk
Our web site clearly states in our' International orders' link. For CV.Apollo international orders, duties and taxes need to be paid locally.
https://www.homegiftsgarden.com/pages/international-orders
Beautiful Duck
Bought a metal ‘Duck’ garden ornament for my husbands Birthday. It arrived very promptly, was well packaged and exceeded my expectations in the appearance and quality. It really is lovely and looks very good on our lawn. My husband was very pleased.
13 August 2024
Excellent service
Amazing and quick service! The bag arrived in great condition and was exactly what I was looking for to wear to my Graduation!
19 June 2024
Very satisfied!
The website is easy to negotiate and I was kept up to date regarding delivery. The wooden ducks are lovely.
29 December 2023
Excellent service HIGHLY recommend
Excellent service, item was a great price , and thoroughly appreciated Richard taking the time to deliver this to me personally, hassle free sale, excellent communication, cannot fault , highly recommend, would happily buy from here again , thank you so much xx
7 November 2023
fast order processing
fast order processing, fast delivery, order according to the announcement
14 October 2023
On time as shown good quality
16 July 2023
Item out of stock
Unfortunately didn’t have what I ordered so had to be refunded. I can’t find one of the same anywhere else now and it was due to be a Christmas present for my mother in law 😭
30 November 2022
Reply from CV Apollo uk
Unfortunately, this was a end of line product with the manufacturer havingalready ceased production
I love my duck I’m very pleased with it
10 October 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.