Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.
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Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid
Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate. The front is flat and not bevelled as seen in other review pictures.... See more
UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Custom... See more
Company replied
Company details
Written by the company
At Belofay, we believe every home deserves beautifully designed, high-quality products that combine style, practicality, and lasting value. Since 2010, we've helped thousands of customers transform their bathrooms and living spaces with carefully selected products that are built to perform and designed to impress. Our range includes bathroom vanity units, mirrors, lighting, basins, taps, accessories, splashbacks, and other home essentials, all chosen to deliver exceptional quality at competitive prices. Whether you're completing a full renovation or making a simple upgrade, we're committed to helping you create a space you'll love. Customer satisfaction is at the heart of everything we do. From secure ordering and fast dispatch to responsive UK-based customer support, we aim to provide a seamless shopping experience from start to finish. Every order is backed by our quality guarantee, with hassle-free returns and warranties available across our product range for complete peace of mind. We're proud to be a trusted retailer with over 100,000 customer reviews across our products and to have our products featured on leading marketplaces including Amazon and B&Q. Our reputation has been built on delivering reliable products, excellent service, and outstanding value. When you shop with Belofay, you're choosing a company that values quality, trust, and long-term customer relationships. Thank you for making us part of your home improvement journey.
Contact info
United Kingdom
- belofay.co.uk
4.2
Great
51 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Never received my items
Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid
15 October 2026
Unprompted review
Received a very speedy response (within…
Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.
25 October 2026
Unprompted review
Great customer service
Great customer service
I had cause to contact them and they resolved the issue immediately, no issues. Totally recommend.
7 October 2026
Dont trust bundle suggestions online
Ordered a sink unit with the suggested trap and tap that it automatically prompts.
Delivery arrived in 2 parcels on Thursday and booked our plumber to fit Saturday, only to discover there was no tap. When I contacted Belofay they told me it could still come separately. They then told me later that day it was excluded from the delivery and they will be refunding me. Had I not contacted them I dont think they would have had any clue. When I asked for an explanation they said the tap wasnt compatible with the sink. Be wary of just ordering the suggested bundle items. This cost me a week delay and 2 plumber call outs.
Sink and unit otherwise lovely and a great price but seems to be a very unorganised system that doesnt make a lot of sense suggesting bundles that dont fit.
6 October 2026
Disappointed
The colour of the vanity is absolutely different from the one on the picture, I am deeply upset and disappointed. It is not navy at all, it is almost black.
1 September 2026
Excellent
Very happy - basin is as described. Speedy delivery. Highly recommend Excellent 5****
8 September 2026
Really bad customer service
Really bad customer service. I bought a unit for my bathroom and it had pieces missing. I emailed for help and was told, very abruptly that they couldn't help. Would not use again or recommend.
7 September 2026
Unprompted review
Good experience
Pleased with product, the price and delivery was very quick. Unit easy to assemble.
Not installed yet but looks good.
14 August 2026
Nice!
The backsplash made the kitchen look nicer than it is but more importantly functional. Packaging, delivery and price were spot on!
13 July 2026
Reply from Belofay
Thank you for your wonderful review! We're delighted to hear the splashback has made your kitchen look even better while adding the functionality you were looking for. It's great to know you were happy with the packaging, delivery, and value too. We really appreciate your support and hope to welcome you back to Belofay again soon!
Good price,a discount and free delivery…
Good price,a discount and free delivery and arrived in less than. 2 days!
10 July 2026
Lovely glass splash back
Lovely glass splash back.
Order on Thursday and delivered on Friday and looks good too.
14 May 2026
Brilliant
Super fast delivery. Smart looking sink and vanity looks like an expensive one.
11 May 2026
Great product
Great product, great price, delivered three days earlier than estimated. Unfortunately DPD delivered it to wrong address. Suggest you don’t use them as you were great.
6 May 2026
Highly Recommended
Great company. Bought a tempered glass playback from them and the quality was superb! Customer care was great and super fab (especially Lisa). I highly recommend this company.
20 April 2026
Unprompted review
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