HomeCraft Gutter Protection™ Reviews 255

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Gutters were never properly installed and all came loose after a wind storm, after spending nearly $12K on the installation. Then I was

Rated 3 out of 5 stars

Nice presentation but poor customer service. Guards were installed under the shingle making them curl up and voiding my roof warranty. Installed at such an angle that rain water runs over and look ter... See more

Company replied

Rated 5 out of 5 stars

Blake Hackney was professional and friendly. He was informative and educational about gutters and all things related to them. He helped us get a good understanding for what my house would need for it... See more

Company replied

Rated 5 out of 5 stars

Josh Mauldin did a good job presenting his information. When we were shopping for other products, we could only see how their products actually worked. So, we really liked seeing the samples of othe... See more

Company replied

Company details

  1. Gutter Cleaning Service
  2. Home Improvement Store

Written by the company

Tired of cleaning your gutters or hiring a gutter cleaning company? We offer a more permanent solution to gutter cleaning. Learn about our gutter guards today.


Contact info

3.3

Average

TrustScore 3.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional Quality Install

Sales presentation was professional and non pushy. Product was well represented. Installers were polite, on time and provided quality work.

Overall experience was very good. I would recommend them for gutter installation, repair and gaurds.

17 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the five stars! Thank you for rating HomeCraft Gutter Protection™ and have a great day.

Rated 5 out of 5 stars

Worthwhile project

I was pleased at how quickly I went from signing a contract to having the work completed. The salesperson, Christian was great, very personable and professional. The team of Everette and Kenneth who did the install did a wonderful job! Sarah Miller from the Customer Service Department followed up to make sure I was satisfied. All in all a great experience

17 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Hey there! Thank you so much for taking the time to share your feedback with us. It's fantastic to know that you had a positive experience and we hope to see you again soon at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

Very professional staff Sarah with…

Very professional staff Sarah with customer service was very helpful.

16 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the lovely feedback of HomeCraft Gutter Protection. Thank you and have a great day!

Rated 5 out of 5 stars

A Problem-free gutter installation

My every contact with Home Craft was friendly and professional. From the initial visit to my home by salesman Daniel Garcia to the final customer service call from Sarah Miller, my experience was quite satisfactory. The gutter installation crew arrived on time and wasted no time in getting the job done. Rogelio Flores and his assistant did an excellent job and the only sign that they had been on site were new gutters, gutter guards and downspouts with gutter gates on my house. I am very pleased with their work.

15 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Thank you so much for sharing your experience! Should you ever need anything please do not hesitate to contact us!

Rated 5 out of 5 stars

WIndow Tint

Had my windows tinted by Homecraft with 3M film. My back windows face west so the sun is pretty intense. The installers did a good job with the film. Sarah called me the next day to check if I was satisfied with the job. It is nice when companies check on their customers satisfaction. Had the darkest film available installed and it has made a huge difference.

11 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate your kind feedback of HomeCraft Gutter Protection™ and thank you for taking the time to leave us a review. Have a great day and thanks again.

Rated 5 out of 5 stars

Excellent quality for a fair price

10 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Thank you so much for your review of HomeCraft Gutter Protection™! We truly appreciate the feedback and hope to hear from you again.

Rated 5 out of 5 stars

Sarah at HomeCraft was on top of…

Sarah at HomeCraft was on top of everything. Making my appointment at a time convenient for me and checking to make sure everything went well and making sure I was happy with the installation. Great Company with great service.

10 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the five stars! Thank you for rating HomeCraft Gutter Protection™ and have a great day.

Rated 5 out of 5 stars

Awesome job and super quick

Sarah in service was awesome and super helpful. Installation was super professional and quick.

10 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the lovely feedback of HomeCraft Gutter Protection™. Thank you and have a great day!

Rated 5 out of 5 stars

Hi I'm Philip McTaggart Sarah reached…

Hi I'm Philip McTaggart Sarah reached out to me to see how I like the gutters I got there was a small problem to at the beginning but it was taken care of and I am very satisfied with my gutters y'all do great work thank you very much

8 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Thank you so much for your review of HomeCraft Gutter Protection™! We truly appreciate the feedback and hope to hear from you again.

Rated 5 out of 5 stars

The Gutters look great!!

The Gutters look great!!! The lady that came out to tell us about the price, her name was Lexi. She was so helpful and always had a smile on her face! The men that worked on our gutters did Amazing! They worked so fast! Love the black color!

8 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Thank you for your five star review. The HomeCraft Gutter Protection™ team is delighted we could serve you so well.

Rated 5 out of 5 stars

Hannah reached out to me to see how my…

Hannah reached out to me to see how my installation went and to let me know if I ever needed anything that customer service was a phone call away.

7 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the five stars! Thank you for rating HomeCraft Gutter Protection™ and have a great day.

Rated 5 out of 5 stars

I was quite surprised pleased with the…

I was quite surprised pleased with the quick response and professional installation of my gutters. Sarah was helpful and the company has earned my business.

6 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

GreatI was very impressed with the whole…

I was very impressed with the whole Homecraft experience from Caesar who made the initial contact and presentation, to the crew who completed the installation in only 6 hours. The gutters on my house were rusted through from age and the constant leaves filling them . Some were an impossible place to reach without a huge ladder and very unsafe unless you were part primate! The crew arrived at 8:30 and immediately started work. They tore out the old gutter system then installed my beautiful new gutters, making repairs to facia and soffits where needed. They then completely cleaned up all the debris. The new system worked beautifully after the 4" rain we had 2 days later! Thank you for a job well done!

4 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.

Rated 5 out of 5 stars

Repeat Customer

I have had Homecraft for gutter protection on my previous residence. The product that was installed did an excellent job of keeping gutters free from leaves. I have since moved to a new house and there were no gutters. Big drainage problems. I had a Rep come out for an estimate, and while we were discussing what type of guard I had before, I happened to notice his notebook lying on my table. The guard that I had before was poking out of the book. I was a previous customer. I told him I liked their product and we set it up.
The workers showed up the next morning and they finished before I got home from my errands. I am sitting here watching rain pouring down and water is not pending around the house. Very satisfied.

3 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We're happy to hear you had an awesome time with us at HomeCraft Gutter Protection™! Thanks for sharing your experience. We hope you stop by and see us again soon.

Rated 5 out of 5 stars

Very satisfied

We had a good experience with our sales rep Brittny, a professional and efficient installation crew who was responsive to our questions, and Sarah followed up after to make sure we were satisfied. We have now had two solid days of heavy rain and I’m happy to report our new gutters are working perfectly and handling the load effectively. Recommend 100%!

3 February 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

Homecraft was very responsive

Homecraft was very responsive. They showed up on time, behaved very professionally and did a very good job with installing the gutters and system. I definitely would recommend them.

2 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

Thanks a bunch for your kind words, George. It's reviews like this that make us at HomeCraft Gutter Protection™ excited to come into work every day.

Rated 5 out of 5 stars

Makayla Moore and Sarah Miller were a…

Makayla Moore and Sarah Miller were a joy to work with!
Those men that installed it were great too, went on going after dark until the job was done right!

2 February 2022
Unprompted review
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Reply from HomeCraft Gutter Protection™

We appreciate the five stars! Thank you for rating HomeCraft Gutter Protection™ and have a great day.

Rated 5 out of 5 stars

Best gutter company

I had great best experience with Homecraft Gutter Protection company it’s best gutter company
Lexi she’s amazing great wonderful person who’s care about her customers and Sarah who’s always very kind answer all the questions regarding a project
The crew I had who did installation they was organized and quick working
I’m highly do recommend this company its very important to know they care about customer and do work with your schedule

1 February 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We appreciate your kind feedback of HomeCraft Gutter Protection™ and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

Rated 5 out of 5 stars

Great Company

The process to install our gutters was easy and straightforward. The installation was completed very quickly. Sarah followed up to make sure we were satisfied with the process.

1 February 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We appreciate the lovely feedback of HomeCraft Gutter Protection™. Thank you and have a great day!

Rated 5 out of 5 stars

Good!!!

Very responsible and very profesional in their work.

28 January 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you for your five-star review. Our team at HomeCraft Gutter Protection™ always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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