We are a company working out of Hadleigh and use Neil for all our business and personal IT needs. Not only is he exceptional at his job. He is also very approachable and reassures you that nothing... See more
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Always gives prompt service and has kept my computer functioning well for over 10 years. Highly recommend Neil. On my recommendation other family members and friends now use him for any computer-relat... See more
Company replied
I've used Home Computer & Media Services for over 10 years. Very reliable and friendly. As a home PC user, Neil provides me with exactly what I need whether its file recovery, PC building or just advi... See more
Company replied
Very friendly and professional service as usual. Always happy to discuss the problem and advise on possible solutions. Responds very well to an urgent request for assistance.
Company replied
Company details
Contact info
12, Clopton Gardens, IP7 5JG, Hadleigh, United Kingdom
- 07815795662
- neil@homecomputerservices.org
- homecomputerservices.org
Fantastic customer service
My computer stopped working and I asked Neil to fix it. He came back with a free diagnosis very quickly and free of charge. The charger was broken which meant that the computer could well be a right off. He gave me a contact number of a specialist in this field. He let me keep my computer at his premises for a few days while I decided what to do next. He spoke to the contact giving him details of the problem too. Neil provided great customer service. Nothing was too much trouble.

Reply from Home Computer & Media Services
Great professional service at affordable price
Neil has looked after my computer for many years. He is always efficient, friendly & great value for money. Others members of my family also use his services on a regular basis.

Reply from Home Computer & Media Services
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