Holy Flaps Reviews 89

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No stars isn't an option. Didn't receive my order, my emails were ignored, eventually had an email to say my order had been sent, not received and further emails ignored. Managed to get a refund via P... See more

Rated 1 out of 5 stars

Update from previous post. Been chasing my order for two months. Managed to get PayPal refund arranged to which ‘Paul’ aka Holyflaps rejected. Now my emails bounce back and I’ve been removed from all... See more

Rated 1 out of 5 stars

Exactly the same as others on here im reading. I have purchased from this company before with no issues but. A long time ago. Ordered begining of August. Received a confirmation email but item was ne... See more

Rated 3 out of 5 stars

It took weeks and a complaint through PayPal to eventually get my purchase. They answered a messenger message asking for a discount voucher within minutes but when I placed the order they didn't re... See more

Company details

Information provided by various external sources

Give us a call someone will get back to you as soon as we can 07708 485818


Contact info

1.3

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and products

Amazing service and products. So happy with everything I’ve ordered and holyflaps are always a pleasure to contact if any issues. Thank you holyflaps for your service always.

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Ordered a mug for my husband's birthday …

Ordered a mug for my husband's birthday and one for myself. Both arrived super quickly and were excellent quality. I use mine daily and wash it frequently, not one chip or blemish in the text! I'm not gentle on mugs either! Can't recommend highly enough, if I could award 10 stars I would!

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Quality products

Quality products, always delivered quickly and very well packaged, easy to order websits, have bought for myself and as gifts and always bring a smile to faces 😁

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, fast delivery, polite communication. They bend over backwards to give you great products. Will be ordering again soon!

24 January 2018
Unprompted review
Rated 1 out of 5 stars

Wish I would have read these reviews …

Wish I would have read these reviews before I ordered. I've waited 47 days for a mug I ordered in November. Left messages all over their Facebook page, emails, Instagram message, tweeted at them. Got a response on January 5th that they would send a replacement but that was 11 days ago and still nothing.

Absolute horror of a company.

17 January 2018
Unprompted review
Rated 1 out of 5 stars

AVOID! Poor company

Ordered a mug on the 18/12/17 and it has still not been received (11/01/18).
I have sent two Emails chasing my order and have not had a reply despite their daily presence on their Facebook page.
Thankfully I paid by PayPal so yesterday I opened a dispute. I have not yet received a reply but noticed this evening that my order status has changed to ‘on hold’.
Unsure what is going on with this company but communication is non-existent and I can only assume they do not care about their customers.
Previous reviews show my experience is not an isolated incident.
Very disappointed and frustrated to not have received this Christmas present and to be out of pocket.

11 January 2018
Unprompted review
Rated 1 out of 5 stars

avoid avoid avoid :(

avoid avoid avoid :(
zero communication while clearly posting on facebook page. also ordered item on 26th november for their black friday sale and still no item/ communication/refund. its gone beyond just disappointment at not being able to gift the item i ordered to sheer anger they are now rolling out new products. please avoid ! other companies do products like this . giving small businesses a bad name.

6 January 2018
Unprompted review
Rated 1 out of 5 stars

Take your money and run

No communication, no goods, empty generic promises of delivery before Christmas on Facebook and still no sign of them on 29th December. No response to enquiries, do not order.

29 December 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look