Holidaycart 

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Rated 1 out of 5 stars

Horrible experience! Sold me a flight as Qatar airways, but did not inform me that it was actually with British Airways (an airline I despise). I was missold my flight and was provided no as... See more

Rated 5 out of 5 stars

I recently had a phone call with Zoya Khuneja regarding my flight booking, and I was very pleased with the service. She was professional, patient, and extremely helpful in addressing my queries. Her f... See more

Rated 1 out of 5 stars

We used Holidaycart to book tickets twice and both times the issue was exactly the same - we did not receive our e-tickets. I had to call their support lines in Australia and the UK in order to get a... See more

Rated 5 out of 5 stars

I booked my ticket last minute and didn’t realise it didn’t include luggage. I was soo stressed, but fortunately, was able to connect with your London office and speak with William. It was a pleasure... See more


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All reviews

(253)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and knew exactly what I…

Very helpful and knew exactly what I was requesting

10 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor.

We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers.

Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers.

Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

Excellent service

Excellent service

10 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best regards,

Team HolidayCart🙂

Rated 4 out of 5 stars

Helpful

It was ok experience. Sales person was helpful and explained everything properly.

24 December 2024
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Team HolidayCart🙂

Rated 5 out of 5 stars

Emma was helpful.

9 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your fantastic 5-star review!

We're delighted that you found your experience with HolidayCart easy and hassle-free.

At HolidayCart, we aim to simplify the travel booking process for our passengers. We understand that planning a trip can sometimes be overwhelming, so we strive to make it as straightforward and efficient as possible. Your feedback reinforces our commitment to providing a seamless experience from start to finish.

We truly appreciate your support and are here to assist you with any future travel needs. If you have any questions or require further assistance, please don't hesitate to reach out.

Thank you once again for choosing HolidayCart. We look forward to helping you with your next adventure!

Team HolidayCart🙂

Rated 3 out of 5 stars

Thanks for taking time to sort out my…

Thanks for taking time to sort out my concern. Emma, the customer service operator has been nice to me. More power and God bless.

9 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We appreciate you taking the time to provide us with your feedback.

We are pleased to know that HolidayCart offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers.

We value your continued support, and we look forward to serving you in your future endeavors with us.

Thank you again for choosing us.

Team HolidayCart

Rated 5 out of 5 stars

Meisha was really helpful in dealing…

Meisha was really helpful in dealing with my concern. Assured me that she will assist me till my flight date and ensure that I will be assisted. Fab service!

7 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for taking the time to share this rating and writing this review!

Your feedback is important to us and helps us continue improving our services.

We are grateful for your business and hope you will choose us again for your future travel.

Sincerely,

Team HolidayCart!!

Rated 5 out of 5 stars

Bella was friendly & went above &…

Bella was friendly & went above & beyond will the service highly recommend using this business.

7 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We appreciate you taking the time to provide us with your feedback.

We are pleased to know that HolidayCart offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers.

We value your continued support, and we look forward to serving you in your future endeavors with us.

Thank you again for choosing us.

Team HolidayCart!!

Rated 5 out of 5 stars

The lady who attended to my request was…

The lady who attended to my request was very knowledgeable and acted promptly

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated.

Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.

Once again, we express our gratitude for choosing us, and we hope you have a wonderful day.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

She is very helpful and humble person.

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for taking the time to share this rating and writing this review!

Your feedback is important to us and helps us continue improving our services.

We are grateful for your business and hope you will choose us again for your future travel.

Sincerely,

Team HolidayCart!!

Rated 5 out of 5 stars

Kia was so helpful

Kia was so helpful

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Team HolidayCart!!

Rated 3 out of 5 stars

Had a very bad experience with the…

Had a very bad experience with the ticketing system . But I have to mention one name Mishika Verma was extremely helpful.

3 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We appreciate you taking the time to provide us with your feedback.

We are pleased to know that HolidayCart offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers.

We value your continued support, and we look forward to serving you in your future endeavors with us.

Thank you again for choosing us.

Team HolidayCart

Rated 5 out of 5 stars

Thanks İshak’a for your great help…

Thanks İshak’a for your great help wonderful customer service keep it up
Thanks

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated.

Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.

Once again, we express our gratitude for choosing us, and we hope you have a wonderful day.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

Today talk with Ruby Kaur regarding my…

Today talk with Ruby Kaur regarding my flight ,, update she so helpful and sort out my issues really appreciate thanks

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for taking the time to share this rating and writing this review!

Your feedback is important to us and helps us continue improving our services.

We are grateful for your business and hope you will choose us again for your future travel.

Sincerely,

Team HolidayCart!!

Rated 5 out of 5 stars

Meisha was very helpful with my…

Meisha was very helpful with my check-in. She took her time to answer all my questions.

6 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Team HolidayCart!!

Rated 4 out of 5 stars

Worst service

I had to wait over hiurs to get a response to my inquiry. It’s frustrating when issues are not addressed promptly.
2. Unhelpful Assistance:
“When I called for help, the representative seemed uninterested and offered no clear solutions to my problem.”
3. Inconsistent Experience:
I’ve had mixed experiences with your service. Sometimes it’s great, but other times the service quality is poor.

5 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best regards,

Team Holidaycart

Rated 4 out of 5 stars

I have talk to meisha she is really…

I have talk to meisha she is really nice and she helped me with my tickets thank you

5 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

Bella has helped me to choose my seat I…

Bella has helped me to choose my seat I wanted. She explained to me everything in details with no hidden info. Very kind and helpful.

5 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

Bella has helped a lot going extra…

Bella has helped a lot going extra mile.Thanks to her 5 star service.

5 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated.

Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.

Once again, we express our gratitude for choosing us, and we hope you have a wonderful day.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

I very much would recommend this device…

I very much would recommend this device to anyone. Holidaycart provided me with an amazing experience.

2 January 2025
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best regards,

Team HolidayCart!!

Rated 5 out of 5 stars

Customer service is great

Customer service is great
The Customer service representative Ms Radhika was so great
She was very kind to assist me step by step
Thanks to her

4 January 2025
Unprompted review
Holidaycart logo

Reply from Holidaycart

Dear Passenger,

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Team HolidayCart!!

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