Easy to find what plan suited me best as well as easy to purchase. In most places services was great, in some not so great, but could have been a result of location. This was also a cost efficient met... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was apprehensive about using an eSim for the first time but felt it was only option for visit to China. I queried that I'd installed correctly and received clear and quick responses confirming ste... See more
Great connection throughout our trip, I would highly recommend the middle eastern SIM for traveling to Cyprus, It worked seamlessly between north and south without changing Sims and regions at the bor... See more
I tried many ESIM and Holafly was the easiest to navigate between 2 different countries. I activated the morning I flew out and as soon as I landed the phone eSIM worked immediately. It was peace of m... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- holafly.com
4.6
Excellent
95K reviews
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Pleasantly surprised
I had never used an eSIM before and was
concerned I would have trouble installing
etc as I am terrible with tech stuff. I needed help as it turned out but the
service provided was great and I was up
and running in no time.
Considering where I travelled to all over Morocco, Madeira and Portugal I was
Pleased with how well it performed. Well done Holafly. Will certainly use your service in the future.
23 April 2026
Unprompted review
The esim worked very well in China with…
The esim worked very well in China with no interruptions comparing to Revolut which doesn't have a very good coverage
30 May 2026
Unprompted review
Fantastic service provided
Fantastic service provided , highly recommend
21 May 2026
Unprompted review
I'm a first time Holafly user in Italy
I'm a first time Holafly user in Italy. I found it easy to use and the unlimited data plan to worth the money. It was much less expensive than using my carrier's international plan and provided a lot more data.
28 April 2026
Unprompted review
HOlafly was way to buy and install but…
HOlafly was way to buy and install but the connection in china was very iffy. everywhere else in Southeast Asia was fine
17 April 2026
Unprompted review
Great and easy service for travellers.
2 June 2026
Perfect e-sim for travels
I have been using Holafly for a few years now. They are reliable and easy to use . I have never had a problem . The phone works perfectly , as if i was still at home.
31 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
eSims do not work
Purchased 2 eSIMs recently and neither worked. One in Dubai and the other in the Philippines. You spend a lot of time with the AI support agent, but never find a solution.
3 June 2026
Unprompted review
Reply from Holafly
Hi Craig, this is Adraine from Holafly. Thank you for your feedback. I see that both your Dubai and Philippines eSIMs failed to connect and that our support assistant was not effective in resolving the issue.
I have reached out to you privately to gather more information about your experience and to work toward a resolution for your case. We truly appreciate your patience and want to assure you that your feedback is being taken seriously as we work to improve our service.
Best regards,
Adraine Harris
Customer Experience Analyst.
Real customer service
The agent with whom I was working seemed genuinely motivated to help resolve my purchasing error after I requested service in Switzerland exclusively instead of full Europe coverage. They got it straightened for me and no I’m set for both CH and Italy. Thanks for the assistance!
2 June 2026
Unprompted review
Holafly eSIM provided good mobile data in China
The Holafly eSIM provided good mobile data connectivity in my recent trip to various Chinese cities. I found the coverage was good and it enabled using Alipay and WeChat for buying goods almost everywhere - my UK bank account was compatible with most but not all sellers. The speed for such transactions could be a little slow, but it worked.
10 May 2026
Amazing and fast and easy to install…
Amazing and fast and easy to install and ready to use in seconds. Amazing travelers choice.
2 June 2026
Easy operation to install and works…
Easy operation to install and works without any issues.
Would throughly recommend using this eSIM company for reliability and ease of use at a competitive price.
2 June 2026
Ideal for holidays
Easy to set up, even for technophobes like me. Worked very well with excellent coverage pretty much everywhere we went in Morocco.
23 May 2026
Good connection all around Nova Scotia…
Good connection all around Nova Scotia in Canada. Competitive price
15 May 2026
Unprompted review
A useful tool for travellers
A really easy to use system which provided great service during my trip to the US. Allowed me to easily navigate and stay online without hugely inflated roaming charges.
2 June 2026
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