Hola Car Rentals Reviews 665

Hola Car Rental has been amazing. Booking a car for a trip to Los Angeles was very easy and straight forward. Also the customer service replies very promptly and professionally. We had an issue wi... See more

No problems with Hola Car Rental. But the real problem was with AVIS. A negative experience. Strongly discouraged. Lack of transparency and the offer of plus insurance at a price almost double the fu... See more

I have just spent nearly a month explaining the overcharge to Hertz who would not accept it was their fault. I contacted Hola Car Rentals who I originally booked and prepaid for the hire car and with... See more

First time I book with Hola car rental. Everything went smooth, and as per contract. Sales manager, Mr. Garzon, was very helpful. Always ready to answer any questions I had or concerns. After I return... See more

A legitimate trusted platform to rent a car. Faced some issue regarding on some charges from the car rental company that I wasn’t aware from, but Mr. Juan Garzon, sales manager from Hola Car Rentals s... See more

Highly recommend Hola! Thank you for your support and prompt replies Hola team! We rented a car in LA for a 30day road trip and your customer service was so great and responsive - we had some iss... See more

Renting a car with Hola was a truly great experience. We had to change our trip several times due to illness and they refunded us swiftly every time, finally got a great deal on a car we needed for tw... See more

Tbh when I found this company I was sceptical about using a third party instead of going direct. DO NOT BE , HOLA IS AMAZING I printed the voucher and gave that in at the hire company which was h... See more

Booked and paid for vehicle hire through Hola with partner Hertz for US trip, unfortunately there was a mix up with Hertz and despite their reassurances Hertz billed us again for the car hire. Took a... See more

Booked from the Netherlands a pickup truck for California on Lax… everything was paid, but the rental company Thrifty, added extra costs on our rental. Really stressful, contacted Hola and they assur... See more

Hola Car is a very reliable platform for renting cars in USA. They helped me to solve a problem with one of their partners (Avis) whose services were unsatisfactory. I am very pleased of the result si... See more

We were lucky to get a very good rental deal, a Fall discount, that made Hola the most competative rental agency. We unfortunately, had an issue with the rental car and a puncture. After getting in t... See more

When I went to the rental car company's counter to pick up my SVU (Single VAT Unit), I encountered a problem with the reservation. Despite having the voucher indicating the car size and other reservat... See more

I have always been reticent about booking car hire through a third party. However I can honestly say I would thoroughly recommend Hola and have no hesitation booking through them in the future. Mysel... See more

I would like to sincerely thank the team at Hola Rent a Car for their assistance and support in processing the car rental refund. The team provided excellent service with professionalism and efficienc... See more

The booking process was easy and intuitive with many rental options to choose from. Compared to an airline 'deal', Hola was 20% less expensive on our rental.

We hired a car through Hola, who work with multiple car companies, and their pricing is very competitive. Unfortunately, Avis overcharged us for insurance, effectively doubling up on what we had alrea... See more

Starting with a great price offer and ending with an exceptionally well assistance in our situation with Budget WA. Without your support, we wouldn't have been able to handle it. Thank you again!

Five stars always. Hola is the best company. I have been charged unreasonable fee by Avis which is a terrible rental car company, Hola customer service give me a quick checked and spoke to Avis. I’m... See more

Used Hola at Miami Airport. Got a good rate and everything was included, no hidden extras. The car was clean and nice, and the whole process was straightforward. Support was helpful as well. Ove... See more

I used Hola to book my car rental for when I arrived at Boston airport. The company that was the best offer through Hola was with Avis. Sadly Avis did not honour the contract initially trying to... See more

I recently had a stressful situation after becoming quite seriously ill and missing my original flight, which meant I also missed my car rental pickup. As you can imagine, I was very worried abo... See more

This is my second booking with HOLA. Although the booking process was easy, the website easy to navigate and the rental rates being extremely competitive, I was blown away by the inclusions that are p... See more

I booked a car through HolaCar and paid USD 523 in full in advance. Both the HolaCar app and the booking confirmation clearly stated: “Amount to be paid at destinati... See more

Very easy and complete service from Hola. I was concerned about not booking directly with the rental company (Avis in my case), but Hola’s service was fantastic and very easy, plus they were incredibl... See more

So easy and efficient booking and collecting the car. Car was more than I had requested as original vehicle wasnt available and I was automatically upgraded to a bigger car which was very handy as I w... See more

I found the support team (Malory Viatela) to be professional and understanding, they were willing to listen and act on my behalf over my grievance. Acting very efficiently, they kept me informed at e... See more

I have to change the booking dates so Cardeth Natalia was very helpfull and we added one more day. That should be possible on Hola app.

This is the second time I've rented a car through Hola. The first one was rented in the USA and the second time was a rental in the UK. Both rentals went well, and Hola's prices were competitive and t... See more

All inclusive insurance claim is false. They charged an additional $15/day for insurance which was mandatory or we could not get the car.

Used Hola to hire a car from Hertz for our trip to Maui. Easy to do and price was better than we could get direct. Had a problem with Hertz charging us a second time. Emailed all the information to... See more

The book process was just way too easy and the competitive prices exceeded my expectations. From the moment of booking, the service by Hola Car Rental has been exceptional. Firstly, thr... See more

The booking experience was excellent and easy. Budget friendly cars are there. Very much satisfied with their services.

The best customer service I have seen in maybe forever.when they no extra charge that's what they mean...I rented a car through hola car rentals with thrifty a d they charged me extra for insurance...... See more

The best rental company I have come across. Dealt with them so many times and they never fail to impress. I had a problem with the extra charges made by Dollar rental and these guys sorted it out in m... See more

Hola Rentacar have very competitive prices, an easy to navigate website and booking process. An overcharge by one of the car hire companies, which I disputed, was dealt with efficiently and effectivel... See more

This is a scam rental company, they said they work with Avis and other car rental places, Avis never heard of them. And when you ask hola where to pick up your car, they tell you to search it in ther... See more

We booked a Yukon Denali through Hola Rentals, who took full payment upfront. When we arrived to collect the car (fulfilled by Budget), we were downgraded to a VW Atlas. This is not wh... See more

Sofia was absolutely amazing! I have shorten my trip so needed to change my car hire dates and she was amazing. Fixed my issue within 5 minute of me sending an email. Such amazing service! Will always... See more

In just a few minutes, I was able to book the car I wanted from a reputable rental company at a great price. The included extras are excellent and comprehensive. I highly recommend them.

Unfortunately due to crappy internet connection on my end I booked twice and they were very quick to refund . Looking forward to our upcoming trip knowing we've secured a car👌

Really easy and simple to book with a vast selection of vehicle although I would have preferred more details about deposit cost

Malory really helped us in a stressful situation She was kind, quick and efficient She resolved our problems in a heartbeat Great service!

Miguel was amazing he helped me a lot he explained me the situation and did help me get the charged unfairly done he was awesome

I had a payment dispute & was fortunate to get assistance from the Sales Manager, Juan Garzon. He gathered the information and arranged a prompt refund. He was polite, courteous & followed up as promi... See more

I reserved through Hola online for a rental at Hertz. There was a lack of information at the rental office,buti recived a response from Hola within 24 hours of my emailing them. Eventually, I did rece... See more

I have made several car rental reservations using HOLA to make them. On every occasion it has been easy, quick and I have always been quoted very competitive rental prices. Whenever I have had a q... See more

Having already left a review shortly after making my booking, in which I gave 5 stars thanks to the fastidious service and ease in making the booking. After our rental, I had a dispute over an additio... See more

I recently gave Hola a really bad 1 star review in connection with a rental at San Francisco airport. I have recently spoken to them, as a result of which I got a full apology and a full refund. This... See more

Great service. I had a problem and a dispute with the rental car agency and hola helped me immediately and got me a refund. Highly recommended 👌

"I think they are a very serious company and they care about their customers. It is a highly recommended company for its services and attention." 

I had the worst experiance booking with this company. I prepaid the rental car with my Canadian $ loaded money traval card. Which is equal to a "credit card". The card is valid because i... See more

Booking with Hola was very easy and competitively priced. Our aftercare service from Karen was exceptional. We’ll definitely be booking with Hola again.

On the site and email said it included the "Third-Party Liability Insurance (Minimum required by law)" And soon as we arrived to the counter of "dollar car rental" the guys told us that apar... See more