I don’t like the insistence of requesting comments on my experience and continuously sending emails on the matter, before the problem is resolved!! I find it very unethical! As if the matter will b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honestly it was just a mix up I was actually trying to get some products from SHEIN and when I did I was taken to hobbyalways and money was deducted from my account. I cancelled the membership but not... See more
This company is scamming you of your money...they deducting from your accounts and says they converting it into credits..They using SHEIN is a front..to get your details... Today the 18 July 2024..... See more
My experience with you guys was excellent. Quick to answer my concerns and to address my problems. If it was possible I would rate you 20 star, but we only have 5 stars🥹
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have got good help from Jamal
Eugene provided good customer support.
Charged for membership without receiving any service
I did not receive the order I expected and was charged for a membership I did not sign up for.
Great customer service support by Eugene
My issue has been handled so well.
Sincere
Sincere, kind, wiiling to accomdate your request, willig to gô the extra mile
i didn’t receive any order i thought i…
i didn’t receive any order i thought i was getting and got charged for membership i didn’t apply for.
i dont have a comment
Thank you so much MAX for helping me…
Thank you so much MAX for helping me solve my problem. You were great, friendly and very helpful.
Honest in customer service .
Honest in customer service .
Dear Emerald.
Thank you for your prompt response to my queries. I glad that you are honest in your costumer service.
Didn’t realise this was a membership…
Didn’t realise this was a membership subscription so cancelled. Enzo provided the support to do this and was very helpful
I got the help I needed thank you for…
I got the help I needed thank you for your time
I was charged unaware transactions
I was charged unaware transactions. It was not really good to pay the unknown amount of money.
Ahlbi solved my case,he made exception…
Ahlbi solved my case,he made exception with even returning my money,thanks for the support.
Yes nice good
Imani helped resolve the issue
Issue should have been resolved a long…
Issue should have been resolved a long time ago.they are Scammers took my money while I was trying to sign up for something talking about some I started a subscription when I’ve never even heard of them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








