I don’t like the insistence of requesting comments on my experience and continuously sending emails on the matter, before the problem is resolved!! I find it very unethical! As if the matter will b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honestly it was just a mix up I was actually trying to get some products from SHEIN and when I did I was taken to hobbyalways and money was deducted from my account. I cancelled the membership but not... See more
This company is scamming you of your money...they deducting from your accounts and says they converting it into credits..They using SHEIN is a front..to get your details... Today the 18 July 2024..... See more
My experience with you guys was excellent. Quick to answer my concerns and to address my problems. If it was possible I would rate you 20 star, but we only have 5 stars🥹
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
received money without sending the…
received money without sending the product
Good service by Kevin
A real scammer
A real scammer, I did not allow 10 € to be debited from my account every month. They are real scammers, don't trust them, they don't return the money they debited, they force you to buy their low-quality, poorly made product.ugly company !!!!
Well I must say you help me to…
Well I must say you help me to understand my misunderstood and clear up my frustration thank you very much. Very good customer service representative keep it up.
Not interested, Want to end the hidden charges to my…
Want to end the hidden charges to my bank account
How are this company never ear of them…
How are this company never ear of them but last night try to take money from my account. Call my bank blocked them. Scan and stilling money from people 20
Customer service is awesome
You change your policy for me
This company said I had signed up to a…
This company said I had signed up to a subscription which I did not I have cancelled my account but company will not give me all my money back as they say it is non refundable as I did not sign up to this how was I to know it was non refundable
The support team assist me well with…
The support team assist me well with what i wanted to do in my account
Scam and fraud, give me my money back
Your company's entire service is basically a scam. You charged me for a subscription I never authorized without my consent, which was then charged to my bank account without any explanation. I find your service simply disgusting; you only survive through scams with monthly subscriptions created without people's consent. I will personally alert everyone I know about your deceptive and fraudulent practices.
I want my money back, and I want you to cancel my subscription now.
Ahlby resolved issue
Ahlby resolved issue
Resolving of my issue
Jeremy (Escalation Team) is actively assisting in resolving my issue.
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








