Hmb Salon Reviews 

220
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and highly professional, making every interaction pleasant. Many people highlight the exceptional service, noting the personalized care and meticulous attention to individual needs. Reviewers are particularly impressed with the high quality of treatments and the excellent, often transformative, results achieved. Many customers appreciate the knowledgeable and informative therapists who provide great advice and ensure a comfortable experience throughout. The overall user experience is consistently described as relaxing, enjoyable, and leaving people feeling happy and refreshed after their visit.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professional and caring... See more

Product

Reviewers express high satisfaction with the products and treatments received, often highlighting the natural... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, wonderful, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been visiting Hmb for a series of 10 EMS body sculpt, and its always been an enjoyable experience. Shy the manager is so lovely and welcoming and will try and accommodate you the best she can.... See more

Rated 5 out of 5 stars

So glad that Noreen is back, my shoulder has been causing me problems for years despite regular massages, 2 treatments and it’s so much better. She also advises on what you need to do. I would definit... See more

Rated 5 out of 5 stars

I've been having IPL done on some small thread veins in my legs which have faded so much now, Shy is very friendly and knowledgeable putting you at ease straight away. When the veins never went due... See more

Rated 5 out of 5 stars

As usual a fabulous experience Went for my bi-weekly lash infill today all special care and attention paid by Shy makes you feel so special! Lovely heated bed and lots of laughter Rushed in s... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(220)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hmb salon is very friendly and…

Hmb salon is very friendly and professional, they do every Treatment you require. I had a wax today and Noreen was soo gentle and made my experience great. Will definitely be returning.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

The Best Russian Eyelash extensions by Shy!!!

The best lash technician Shy I came across ! I had russian eyelash extensions done . Not only that the lashes look amazing,just as I wanted but they also stay for a very long time ! Lovely atmosphere and very professional. Prices are also very good and they always do promotions! I can say I found my spot ! I really do recommend this place ! Just simply Amazing! 😍

24 February 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional/incompetent

I would not recommend this salon. I have called at least 5 times and staff were extremely unprofessional. Despite the 5 attempts, they still have not managed to book a simple appointment.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Hady first Cavitation treatment with Edris, she was great and made me at ease for the whole treatment with great conversation!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

I purchased the semi permenant micro…

I purchased the semi permenant micro blade eyebrows package. Noreen was my consultant she was very professional and explained every stage of the proceedure and checked with me to see I happy with her expert work she had done. She precisely measures and explained my facial muscles and bone structure the knowledge she has gained with 16 years worth of experience. She has a lovely calm personality perfect for this service. I had no pain during or after the service. My healing has been perfect. My mum came with me and so impressed she booked in to have her brows done too and she very happy with the results. Noreen has exceptional skill with her techniques, the hair strokes look so real that I can stop looking in the mirror. I sent photo to my friends and they were amazed. First time on 20 years that I have not had to use eyebrow pencil, eyebrow shadows and eyebrow feltip pens in fact I have thrown them all the way. I feel like me again before the all over plucking of my brows in my teen years and alopecia and losing my brow hair in my 20's. The salon is very nice and clean and relaxing and owner 'Shy' is lovely and so friendly and she answered many of my questions. So if you feeling down about your brows give HMB a call and let them put a smile back on your face. I would recommend HMB salon based on the service I received.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

My new go to place for a bit of pampering

I really enjoyed my visit to HMB Salon, the staff were great and I was looked after very well. This is my new go to place for a bit of pampering. Will be booking my next visit very soon. Thank you, thank you for making me feel great. Would definitely recommend to everyone. Love it!

21 May 2022
Unprompted review
Rated 1 out of 5 stars

Unreliable

I booked an appointment, I was left waiting for half an hour to be told my appointment had been cancelled… awaiting a refund

25 September 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look