Hmb Salon Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming demeanor, professionalism, and expertise, making every visit enjoyable and comfortable. Many highlight the excellent service and treatments, often exceeding expectations and providing noticeable results that leave them feeling relaxed and happy. The user experience is frequently described as top-class, with people appreciating the personalized care and attention to detail. However, some customers also noted issues with voucher redemption, leading to stress and a loss of confidence in the service.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professional and caring... See more

Product

Reviewers express high satisfaction with the products and treatments received, often highlighting the natural... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, wonderful, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been visiting Hmb for a series of 10 EMS body sculpt, and its always been an enjoyable experience. Shy the manager is so lovely and welcoming and will try and accommodate you the best she can.... See more

Rated 5 out of 5 stars

So glad that Noreen is back, my shoulder has been causing me problems for years despite regular massages, 2 treatments and it’s so much better. She also advises on what you need to do. I would definit... See more

Rated 5 out of 5 stars

I've been having IPL done on some small thread veins in my legs which have faded so much now, Shy is very friendly and knowledgeable putting you at ease straight away. When the veins never went due... See more

Rated 5 out of 5 stars

As usual a fabulous experience Went for my bi-weekly lash infill today all special care and attention paid by Shy makes you feel so special! Lovely heated bed and lots of laughter Rushed in s... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(220)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great treatment

Had a great treatment , I came to do something else but when I explained what I wanted to improve , Shy (the Aesthetics lady ) explained I could get very could results with a different treatment and so I tried it and was really amazed and how instant the results were and that they continue to work after , really happy with her patience and understanding and welcoming and all the staff seemed quite polite and worked well with each other under busy circumstances .

8 December 2023
Unprompted review
Rated 4 out of 5 stars

Great experience once you are there

Had a groupon facial and massage with Laface-she very professional and knowledgeable! My skin felt lovely and i the massage was very relaxing-wish it was longer!
The only thing that puts me off booking is their website is very negative and threatening to cancel if you don’t do this, charge you if you don’t do that etc.. never seen this on a website before! It makes you scared to book anything in case you mess up

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Cavitation treatment

I had my second cavitation treatment today (booked 6) and really enjoyed it.
The studio is very clean and Dixie is so nice, polite and professional. She explained everything about the procedure and after care and made me feel welcomed and relaxed.
I would definitely recommend HMB Salon to everyone!

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Fab results

Recently went for cheek filler. Shy was lovely, salon clean and modern.
I was very pleased with my results and would definitely go again 💜💜

4 April 2023
Unprompted review
Rated 1 out of 5 stars

Terrible salon tried to use my Groupon…

Terrible salon tried to use my Groupon to book an appointment couldn’t even get through to anyone and kept being given the run around by admin staff. Should have read the reviews about there vile customer service there are definitely better Groupon deals out there so please save your money and avoid this place!!!!

28 March 2023
Unprompted review

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