To say that Hirsch Estates are extremely helpful, very diligent and committed to doing the right thing by both their landlords and their tenants, would be an understatement. I had rented my pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
To say that Hirsch Estates are extremely helpful, very diligent and committed to doing the right thing by both their landlords and their tenants, would be an understatement. I had rented my pro... See more
Company replied
We have switched to Hirsch Estates from another property management company earlier this year and they have been top notch! Very professional, respond quickly, and, easy to work with. They balance th... See more
Company replied
By far the best estate agency in London! It is genuinely rare nowadays to find a team that combines such high professionalism with a warm, authentic human touch. Gerry and Rafal are truly d... See more
Company replied
I cannot say enough about Hirsch Estates. Gerry rescued us from a totally hopeless but very well-known agent, advised us and held our hands through a very acrimonious situation, took over our flat, ha... See more
Company replied
Hirsch Estates is an independent residential lettings and property management company. Our years in the industry has given us the opportunity to forge close working relationships with a significant number of UK and overseas landlords in the residential property sector. Our aim is to set the benchmark through delivery of exceptionally high standards, taking a fresh and vibrant approach to lettings and property management. As specialists, we recognise the importance of keeping abreast of changing lettings legislation, selecting the right tenant, ensuring your property is maintained to a high standard, achieving a continuous and profitable rental yield and keeping void periods to a minimum. We understand that whether you’re a tenant or a landlord, property letting can feel like a minefield. We'll take the time to understand your needs providing you with clear and honest advice, helping you through the process from start to finish. Our services are also accredited and verified by the leading redress and industry authorities to promote good and fair practice.
Weatherill House New South Quarter, CR0 4WF, Croydon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To say that Hirsch Estates are extremely helpful, very diligent and committed to doing the right thing by both their landlords and their tenants, would be an understatement.
I had rented my property through another agent and my experience was absolutely horrendous. Someone suggested I contact Gerry at Hirsch Estates and rent through them in the future. I decided to call them to see if they could advise me on the process of evicting that tenant. As someone who was an accidental landlord i was a complete novice, and they helped guide me through the whole process (even though they didn’t have any commitment other than a verbal one from me that I would rent through them). I think they could just see how upset I was at the way my property was being treated and how poorly the agent was acting, so just wanted to help me as they are good people. I went through a process and managed to evict my tenant. The property was left in a state and again Gerry and Raf were so helpful in advising me on the best way to put the property right, whilst also trying to reduce costs.
I now have a tenant on a fully managed service through Hirsch Estates and they have been great (and are always at the end of a quick phone call when needed). They also want to put the right tenants in your home as that’s key to ensuring everyone is happy and I have to say I’m very happy with the new tenant.
I could not recommend Hirsch Estates highly enough.

Reply from Hirsch Estates - Property management - London
By far the best estate agency in London! It is genuinely rare nowadays to find a team that combines such high professionalism with a warm, authentic human touch.
Gerry and Rafal are truly dedicated, passionate about their craft, and consistently go above and beyond for both landlords and tenants.
Communication is seamless, and their responsiveness whenever an issue arises is second to none.
I truly wish them continued success across London and throughout the entire UK, the property market desperately needs the visibility of standard-setters like them!
Look no further: if you’re reading this review, consider your search officially over. You’re in the best hands possible 😉

Reply from Hirsch Estates - Property management - London
We have be renting with Hirsch estates since early 2025 and from the first interaction it has been nothing but smooth sailing and welcoming gerry and raf have been amazing and went above and beyond for us helping with getting our tenancy sorted with very short notice I would recommend them 10x over.

Reply from Hirsch Estates - Property management - London
We have switched to Hirsch Estates from another property management company earlier this year and they have been top notch! Very professional, respond quickly, and, easy to work with. They balance the interest of our tenants and of us as landlords in ways we've never had before. I would recommend them very highly!

Reply from Hirsch Estates - Property management - London
Very much on the ball, always deal with everything and anything straight away,
All the tenants they have introduced have been fully verified, and have been a pleasure to deal with

Reply from Hirsch Estates - Property management - London
I had an excellent experience with Hirsch Estates. The whole process, from viewing the property through referencing, signing the tenancy agreement and moving in, was handled smoothly and professionally.
A special thank you to Gerry and Raf, who were both extremely helpful, approachable and responsive throughout. They answered all my questions promptly, kept me updated at every stage and made the entire process much less stressful. I would confidently recommend Hirsch Estates to anyone looking to rent a property.

Reply from Hirsch Estates - Property management - London

Reply from Hirsch Estates - Property management - London
Sensational service from Gerry and Raf from start to finish. They care about you and your property as if it was their own. Every decision they make is with the landlords best interest in mind. I couldn’t recommend them highly enough

Reply from Hirsch Estates - Property management - London
Gerrie and Rafal have been great since we engaged them.
We didn’t know the company before, and Gerrie’s work ethic is wonderful.
We are very happy indeed with Hirsch, their professionalism and feel that our property and tenants are securely managed.
We have no hesitation in recommending them for other remote landlords.

Reply from Hirsch Estates - Property management - London
Excellent service from start to finish. The team was professional, friendly, and always quick to respond to any questions. They made the whole renting process smooth and stress-free. Communication was clear throughout, and everything was handled efficiently. I would highly recommend them to anyone looking for a reliable and trustworthy letting agency. Thank you for all your help, Gerry and Raf !

Reply from Hirsch Estates - Property management - London
Hirsch has been a breath of fresh air following some of the more well known Lettings Agents that I have experienced. Responsive, pro-active, professional. Gerry and Rafael have been tremendous help during some challenging issues. Strongly recommended

Reply from Hirsch Estates - Property management - London
Very Reliable estate agents with good communication and impecable service

Reply from Hirsch Estates - Property management - London
I recently moved the management of my Croydon apartment to Hirsch Estates after several years with another letting agent, and the improvement has been remarkable. Gerry and Rafal are exceptionally responsive, highly efficient, and meticulous with every aspect of letting and managing my property. Their attention to detail and proactive approach give great peace of mind—especially valuable if, like me, you live far away or abroad.
Highly recommended!
— Moez

Reply from Hirsch Estates - Property management - London
We have recently started working with Gerry at Hirsch Estates. We have worked with a number of property managers over the years and have found Gerry to be by far the most responsive and helpful. We would recommend Gerry and Hirsch to anyone considering a first or new property manager.

Reply from Hirsch Estates - Property management - London
Hirsch Estates is a small independent estate agent focusing on letting and property management. I'm a foreigner owning properties in the UK and Hirsch has helped me managed my properties.
My experience has being exceptionally positive, and most importantly, Hirsch is very trustable.
Great experience with Hirsch —always responsive, helpful, and very knowledgeable. Makes the whole process smooth and stress-free

Reply from Hirsch Estates - Property management - London
….then look no further! I highly recommend Hirsch Estates, aka Gerry & Raf, without hesitation to anyone looking for friendly, reliable and outstanding letting agents.
Their professionalism and knowledge (essential in today’s legislative landscape) is matched only by how genuinely warm, communicative and supportive they are. A combination that made the entire letting process straight-forward and stress-free for me as a landlord.
From our first meeting, when I was interviewing prospective letting agents, they stood-out well above the rest. Four months on and I have absolute no doubts or regrets that I made the right choice of letting agents. They won’t let you down.

Reply from Hirsch Estates - Property management - London
From day one the service we have received from Gerrie and the team has been nothing short of first class, despite them having to deal with a catalogue of problems inherited from a previous extremely poor agent - Such a refreshing change to deal with a company like this who really understand and value their clients needs!

Reply from Hirsch Estates - Property management - London
Genuinely cannot fault Hirsch Estates. They're on top of all things property management. They're kind people and really go the extra mile to make sure both tenant and landlord are kept in the loop of what's going on and happy. HIGHLY RECOMMEND

Reply from Hirsch Estates - Property management - London
If you’re looking for great service in the lettings industry, look no further! At Hirsch Estates I’ve found nothing but great, understanding, helpful, fast acting lovely people! I’ve been dealing with both Gerry and Rafal for almost two years now and only have great things to say! They’re prompt and go the extra mile (literally, anywhere!) to help you fix any issue you might have, whether it being landlord, concierge or building management related. I’m so happy I’ve found them and will cherish our relationship for many years to come!

Reply from Hirsch Estates - Property management - London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.