After discovering our driveway was too borrow for a skip lorry, we opted for a Hippobag. Booking was simple and delivery was within 24 hours, as was collection after asking for it to be removed. W... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering a Hippo bag and will definitely use again as well as recommending to friends and family. Bag delivered by courier, filled and we arranged collection a couple of months later. They’... See more
Company replied
Excellent service from Hippo waste purchased a Midibag, filled, booked a pick up and was collected in 3 days! Perfect! The collection man was very polite, he had no trouble parking his vehicle and col... See more
Company replied
Ordered Mega bag and paid for collection at the same time. The bag easily held all of the waste soil and rubble from my garden clear up. Arranging collection was super easy online and within 2 days... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.7
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Company kept me well informed on…
Company kept me well informed on delivery and collection.
6 July 2026
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you were kept well informed throughout the delivery and collection process. We understand how important good communication is and are glad we could provide a smooth experience.
Team HIPPO
Excellent service
Excellent service. Skip arrives flat and you can start using it when you are ready. When arranging collection, they arrived next business day. Would absolutely use again.
13 July 2026
Reply from HIPPO
Thank you for your excellent review!
We’re delighted to hear you found the service convenient, from receiving your HIPPOBAG flat and being able to use it when you were ready, through to the quick collection once arranged.
Team HIPPO
Easy to buy the bag and arrange…
Easy to buy the bag and arrange collection. Reasonably priced and very convenient. Would recommend, just make sure you follow the placement instructions!
6 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the process easy, convenient and reasonably priced. It’s great to know you would recommend HIPPO.
Thank you also for highlighting the importance of following the placement instructions!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found our service reliable from start to finish.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the service easy to use and that our team were so helpful throughout.
Team HIPPO
Excellent booking process- so great to…
Excellent booking process- so great to actually speak with a “ Humam” . Will definitely use again.
4 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the booking process excellent and appreciated being able to speak with a member of our team. We’re pleased we could make the experience simple and personal.
We look forward to helping you again in the future.
Team HIPPO
It was so very simple to organise
It was so very simple to organise, very professional staff. Was delivered and collected on time, with no fuss and no delays. Would not hesitate to recommend them. They Brilliant. Thankyou xx
11 July 2026
Reply from HIPPO
Thank you for your wonderful review!
We’re delighted to hear you found the whole process simple and professional from start to finish. It’s great to know your bag was delivered and collected on time with no fuss or delays, and that our team provided such a positive experience.
We really appreciate your recommendation and kind words.
Team HIPPO
First use and exceedingly positive
Due to restricted road access, hedges, phone lines and a street light, a conventional skip was clearly impossible.
But a quick phone call to check the obstructions mentioned, and street access issues, was followed by a quick safety checklist, and a booking to collect my DIY-store bought bag. The resulting transaction, and details of booking was verified online a few minutes later.
The collection itself was very professional - taking about ten minutes, and inconveniencing no one - and a replacement Megabag arrived by courier only an hour later!
Very highly recommended on basis of competitive cost, courtesy, an impressive quick turnaround, and general impression of professionalism and efficiency.
10 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We’re delighted to hear your first experience with HIPPO was such a positive one. It’s great to know we were able to provide a convenient solution where a traditional skip wasn’t suitable due to access restrictions.
We’re pleased that our team could help guide you through the process, and that both the collection and replacement bag delivery were completed quickly and efficiently. We really appreciate your kind comments about our team’s professionalism and service.
Thank you for choosing HIPPO and for your recommendation!
Team HIPPO
Dump the waste they take it away simple…
Dump the waste they take it away simple process
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you found the process simple and straightforward, with an easy way to dispose of your waste.
Team HIPPO
The skip bag arrived when expected and…
The skip bag arrived when expected and was collected the following day when I booked the collection. I have always used the metal skips before because I thought that the bags wouldn’t hold as much as they stated, but I was wrong and I don’t think I will return to the metal skips again.
I have been really impressed by the service I have received.
10 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We’re delighted to hear you were impressed with the service, from the delivery of your HIPPOBAG through to the quick collection. It’s great to know the bag exceeded your expectations and that you found it a convenient alternative to a traditional metal skip.
Team HIPPO
Reply from HIPPO
Thank you for the wonderful review!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you were happy with the efficient service provided.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re pleased to hear you found our service efficient and that your HIPPOBAG was collected quickly.
Team HIPPO
From buying the Megabag to collection…
From buying the Megabag to collection was a simple, easy transaction
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the whole process simple and easy, from purchasing your MEGABAG through to collection.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found our service helpful and efficient.
Thank you for choosing HIPPO!
Team HIPPO
Delivered on time
Delivered on time
Collected within a 5 working day period
Would recommend
10 July 2026
Reply from HIPPO
Thank you for your review!
We’re delighted to hear your HIPPOBAG was delivered on time and collected within the expected 5 working day period.
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found the service great and really easy to use.
Team HIPPO
Fabulous service supported by helpful people
Telephone answered by real people who were helpful and informative. Straightforward process and prompt collection.
10 July 2026
Reply from HIPPO
Thank you for your Lovely review!
Fantastic to hear you found our team helpful and informative and that the whole process was straightforward from start to finish!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We’re delighted to hear you found HIPPO to be reasonably priced and that you were pleased with the service.
Team HIPPO
Difficult access? Hippo the answer
Due to access, a skip couldn’t be delivered so Hippo was the answer. Easy to order bag by post. Collection efficiently done whilst we were out & within a few days of requesting.
3 July 2026
Reply from HIPPO
Thank you for your Fantastic review!
We’re delighted to hear HIPPO was the perfect solution when a traditional skip wasn’t suitable.
Team HIPPO
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