Hiperrentacar Reviews 

Efficient friendly service.

Have used the company on many occasions and never had a problem. Shuttle bus pick-up is easy to find with quick drive to main office.
Friendly staff, good cars and fair pricing.

They are untrustworthy, unsupportive, and if you do feel you want to use them look at the car before you pay anything.

Avoid by all means. I had a booking today for a car for 2 days. I had paid for last night with fully comp insurance so I had no problems, or so I thought. When I arrived to pick up the car inwas told full insurance is not enough. I was confused but they demanded i paid an extra charge on top even though inhad shown them the policy that I recieved from them the night before. I really need the car so I gave in and said ok ill pay then they tried to add an extra 110€ the charge for another cost on topnotch the extra 60 I had to pay for this super insurance I was forced to pay. When I refused and demanded my money back they were rude and blaming the web site saying it's wrong not them. I had plans all weekend which were ruined and I lost money but when I said this theory reply was "not my problem". I keep getting phone calls off them also now so I will be denouncing them to the police. I repeat AVOID AVOID AVOID SCAMMERS

Excellent service! Easy pick-up at the airport without cueing. We filled in all of the administration beforehand.
With the qr-code you can easily give extra information when there is damage to the car.
When in Spain hiper will be my preferred rental company!

Great company. Got picked up at airport and the service was quick and correct. Returning the car it was the same. Service was great i dont have any thing that this company could do better. Just keep it this way.

Excellent customer service throughout the rental experience! We had a flat tire and it took Hiper a max of 45 min from our phone call in the middle of nowhere to rescuing us with a new car!
Coulld not ask for more!!!
Will always choose Hiper when visiting Mallorca - and so should you!

This is the car rental you want. I have had some very bad experiences with rental places on Mallorca trying to scam you with extra (double) insurances, damages that were already there when you got your vehicle, missing antennas being charged that were missing from pickup, NOT Hiper. It's no nonsense and very friendly desk staff, especially at pickups. Don't go for the cheapest rental place, because they usually make money in "different" and "unpleasant" ways. Thanks Hiper! Until next time

We have user Hiper for a number of years and never had any issues or problems. The staff have always been very professional and friendly and we can really recommend Hiper. There are many car rental businesses that don't feel totally honest but I trust Hiper to 100%.
If you rent for more than a week you can get the car delivered to the hotel for free. That is a very handy service.

I got a car in cala d'or, everything went smoothly until I entered the car and turn on the ignition. Then the engine management light appeared with what appeared to be tyre pressure warning. I thought nothing of it as i thought the car was checked over and that light was on because of the tyre pressure being off, and I would inflate the tyres at the next petrol station after I returned to the hotel we were staying. Upon driving off in the car again I left Cala Dor for Santanyi and the car had been parked up for around an hour and a half. When we returned after our outing to Santayni, the drivers rear wheel looked deflated a bit so I when to a garage on the road from Santanyi to Cala dor. When I went to inflate the tyre to my horror, I saw a screw in the wall of the tyre pushing itself out as I inflated it. I tried to contact the hiper offices but there was no answer as it was around 13:20 on the 12th of October (Spain national day).
I removed the tyre and replaced it with the spare and returned to Cala Dor, but as this was just after 13:00 I would have to wait until 17:00 before I could speak to someone. I returned to the office and phoned the main office again and eventually spoke to someone who told me to return to Cala dor to tell them what happened. When we were hiring the car, we overheard they were fully booked as there were several people had enquired about rental that morning, so we cancelled our plans in Palma because of this inconvenience.
To be honest, I wouldn't have been comfortable to drive with no spare any longer than what It took to go back to Cala Dor.
After returning to the office at 17:00
the ladies in the hire place were helpful, but they can only do so much, In terms of concluding this.
Given the inconvenience, frustration and annoyance this had caused I would like all of our money back, but as they had contacted the head office in Palma all they could offer is a years credit which we weren't happy with we only had the car for two hours and who allows a car to be handed to the public without warning them of a engine management light being on? Especially as the tyre could have exploded whilst we had been driving. Unfortunately that was something that could be actioned straight away.
So, we had to wait until the next day for a rep from the head office to contact us
On the 13th they had refused to refund me anything.

Fast and friendly service; excellent car: Citroën C4.
No problems whatsoever when receiving and delivering car. Everything went smooth.

Terrible terrible terrible… pay attention the can give you a car not properly checked and functioning as well and ask form more deposit and money

Great new clean car. Fine customer service. We had to bring back the car out of the office hours and they arranged that we could leave him at the airport.
Highly recommended.

Reservation via website to pick up car with QR code. Good prices comparing to other companies. Everything went super fast. Pick up fom the airport and getting the car and also returning the car. Splendid! Only thing is that they need to arrange it to be more visible when searching at google (or equal). I had to scroll a long time to find them

We had a great experience hiring a Fiat Panda. The car was clean and was delivered to Soller for us to save us having to come back to Palma to collect it. Drop off was easy and quick (we waited less than 15 minutes). Absolutely no problems; we would definitely use Hiper again. Thank you.

Our hotel had the details of this company so the initial booking was made through them. A car could not be guaranteed at the time but the hotel receptionist contacted them at 8am the next morning to have a car confirmed for us. I completed the form which was sent by email and the rep from the company was at the hotel at the time specified.He was very polite and friendly and answered all my questions. I paid for the car inclusive of all insurance and also a deposit for the petrol. The process was made very easy and so much more convenient for me that the pick up and drop off was at the hotel. I filled the car with fuel before handing the keys back to the hotel reception. The deposit was paid back into my account a couple of days later. All in all I was very satisfied with the whole process . It was a very smooth and efficient service. Thankyou!

Terrible service and unprofessional workers. They gave us broken baby car seat, than we had to wait for the other car seat with extremely unprofessional staff. We spent 2.5 hours waiting for them to solve the problem and they regularly charged for the waiting time due to their mistake. It was Hiper rentacar office in Playa de Muro, Mallorca

Had an overall very positive experience on recent 2 week rental on Mallorca, finishing 23/08/2024. Our flight was delayed by 1hr + and despite it not being easy to find the minibus, the mini bus driver had our details, and this was obviously relayed on to the rental desk, as my name was on the screen and we were fast checked in. Eduard at check in was super efficient, no hard sales for extras (we paid for added insurance with aggregator, and had child bumper seat with us), and the whole process was fast and stress free. The car was as expected and in good condition, just an issue with the key battery running low, but this was fixed, on the spot. We returned the car out of hours, was given clear instructions where and how to do, which all went smooth. Deposit returned, very fast. Glad i got nervous about GoldCar, cancelled them and switched to Hiper. Very happy to recommend.

Currently laying down outside Hiper rent a car Ibiza. My flight was delayed by 1hours 30 mins, they should know I used my flight number in the booking. Got to Ibiza and no sign of minibuses or shuttles. I walked to the office which is currently closed with no one around. My booking confirmation stated they will usually wait upto 2 hours for delayed flights. This is not true. I have called an out of hours number and the lady even though I told her I was in Ibiza she still proceeded to send me on a wild goose chase……she thought I was in Majorca. Haven’t even received my car yet and I’m writing a bad review for this company. Great start

After years of hiring cars in Majorca, and always having some kind of drama, with scratch’s, too much sand, fuel gauges not showing full etc I spent a lot of time Google hire car firms on the island. I asked a local and they recommended HIPER. Easy to book. No fuss and no additional hidden expenses. Used for two years. Staff professional and helpful. Can drop off out of hour and also just scan a code to get your key, no queuing. Highly recommend.