Oscar Health Reviews 

Like so many have already said. Oscar is the worst insurance company I have ever dealt with. No one else seems really close. My wife had a stroke and they kicked her out of the hospital before she was ready and they put ridiculously low number sessions for her much-needed speech and occupational therapy. Stay away at all costs!

It is truly disheartening. After being with this insurance company for so many years and paying $300 a month without significant issues, I recently experienced a gastro crisis that required several examinations. I was finally diagnosed and prescribed medication that worked amazingly well. However, my insurance company, Oscar, refused to cover it. I have been through an incredibly difficult time trying to get them to approve anything. Even after my doctor did a peer-to-peer review, they still denied the medication. This company is atrocious, and no one should be with them. I am deeply saddened for anyone who continues to be a part of this insurance company.

worst insurance I have ever had. Went through so many obstacles to file a claim for a COVID test that they were SUPPOSED to cover $200 and never paid me back 2 years later and they still say its "pending." They just responded to this review and said to "email them." For the record, I have called their company a minimum of10 times in the past 2 years to get this issue fixed so obviously they are not capable of fixing this issue.

I found Oscar Health on healthcare marketplace after finding out that Friday health insurance dropped North Carolina for coverage. Obamacare showed them as being in network for my facility, so I thought I was good to go. I paid my first couple of premiums and scheduled for a physical with my primary care doc as I needed a prescription refilled for a critical drug. Oscar totally denied the claim and would not pay saying my doctor was out of network. Turns out my facility and even my doctor was in network but only if I was a company employee rather than self-employed. Oscar would not pay a cent on the physical, or the labs so I was stuck with $700 in charges while Oscar continued to harass me for more premiums. I of course dropped them like a hot rock, and have since read many other negative reviews. Their website is hioscar.com, but I say, bye Oscar! A one star rating is generous!

If I could write a review without giving stars, I would. I’m scheduled to have a complete radical hysterectomy due to the possibility of ovarian cancer (multiple tests and Labs indicate cancer) and they denied my surgery. Stating I should give medication a chance to treat my symptoms- so they are disregarding the tumor that is steadily growing. I find it insane that someone looking at a paper can determine one’s health necessities and override a doctor/surgeon that has actually seen and examined me!! They do not care about the client/patient and I guarantee they wouldn’t make the same decision if it was their loved one.

I wish I could give them 0 stars!! I am diabetic and have been on the same medication for years. I chose Oscar because my doctor participated with the plan. Now Oscar is denying the same medications I’ve been taking for years that had my numbers in a good range. I was as even losing weight! My doctor’s office has submitted the documents they requested 3 times to try to get my medication approved and they just keep sending back the same letter. DO NOT SIGN UP WITH OSCAR!! They are TERRIBLE!!!

This is my first year with this insurance company and also my last. They are refusing to pay for half of my mammogram which is always covered 100%. They are claiming that the radiologist that reads the report is "out of network." My gynocologist is in network and that is where I had my mammogram done.

Oscar insurance left me stranded in a medical rehab (nursing home) as they could not find any provider to provide me home healthcare for my wound vac and colostomy. I eventually was discharged but have to drive to get my wound vac changed twice a week. They are denying nights at the hospital that I was 100% incoherent during and on major IV narcotics. They deserted me in my hour of need and if you call the care team it is a person at home with kids in the background that speaks limited English.

Terrible service. Charged me 45€ to come say he couldn’t help and leave. Customer support is nowhere to be found.

Terrible experience. Mom, at 77 years old broke her femur bone and was hospitalized and in surgery. Doctor put sn order for rehab. My mom lives alone. Oscar has been reviewing the cas for 5 days, and the hospital is discharging her. She can not live alone, or go to bathroom without assistance, so we do not know what to do. I have never had a worse experience in my life

This is my first time with Oscar and I hate it. Hardly anyone accepts their insurance and if you find a Dr that does, you have to drive over an hour and a half to an appointment. My Dr gave me 3 referrals and only one accepts my insurance. I have been waiting months for news that I can schedule appointments.

After having labs sent to Oscar showing my a1c climbing my sugar going higher a note written from my doctor stating I could not take metformin and that ozempic was working great for me before I got Oscar. I got Oscar because it was supposed to cover my ozempic for my sugar a1c. They denied it 3 times still denying it after my Dr showing proof that I needed it and qualified for it based on Oscars rules. At this point thinking about getting an attorney and sueing then for not following their own protocol. My doctor also very frustrated with them saying they always decline everyone.

Worst customer service, always unhelpful and there is a huge breakdown in communiation, hard to understand their representatives. High co-pays and hardly cover any labs or procedures.

Oscar may be the worst healthcare provider on the market today. They continue to decline medically necessary medications, indicating my doctor didn't provide enough information to show the medication is necessary. When the meds are sent to the pharmacy, they are automatically declined on the spot. Then, when you request a prior authorization, they take the full 2 weeks to make a decision, and that decision is to decline the request. Stay as far away from this company as you can.

Advice, access, and costs...

I've received terrible/varying advice from different internal resources.

Access to diabetes medicine and supplies has decreased. In addition to Rx access, many doctors do NOT have a relationship with Oscar. It took me 10 days just to find an orthopedic that would accept Oscar while dealing with an achilles rupture.

Costs have increased. I changed insulin brands to their preferred brand. Costs are greater than my old brand. Insulin counts towards your deductible... and is not congruent with NJ state law.

Most horrible insurance company I have ever dealt with! Months and years later they audit your claims then you can't get money back from the provider you paid to pay the other provider you now owe money to. Claims disappear from your claim's history, they tell you the claim was denied but there is no evidence in your history regarding that. In fact, the evidence in your history is the opposite. If you don't meet your deductible, they are ok but the minute you meet your deductible they do everything in their power to deny your claims and go back and forth with denials and approvals, changing what you owe or have paid providers. They are of no assistance when you message them for help. They just tell you what you can see yourself in your history. Avoid them at all costs.

Went to a specialist who has staff speaking in another language in front of customers who don't speak it, couldn't find a vein and they bruised my arms bad, treated me like a circus freak and the office manager was the worst, she was quite dismissive of my concerns. I now can't find a better specialist because the ones I call are automated or you get hung up on. Oscar is poor with customer service and especially trying to find specialists. I'm canceling them today I guess you get what you paid for.

Oscar Health tried to enroll me without my consent. Sent me a bill for $862 dollars. I called customer service and they said they could not give me any information on the bill until I gave them all the details of my Bank debit card or a visa or a Mastercard. I continuously refused and was hung up on by 3 different agents.

They send u a list of dr.s taking new patients well have of them arnt. You can't understand the person when you call them and I still havnt received my cards. Then when you apply it says you can keep your dr. Nope they said I had to change. So I kicked them to the curb and went back to blue cross blue shield