Oscar Health Reviews 

Just did a consultation with a doctor over the phone for my sore throat! No help at all! Yep definitely changing providers! The reviews are horrible this 24/7 virtual session was horrific with a smug sounding doctor! Total trash a waste of my 2 minutes!

Worst insurance I have ever had and can’t wait to change. I needed a back surgery desperately, they denied it multiple times as “not medically necessary”. My surgeons office as well as myself spent hours on the phone with them in about 4 weeks before I received an approval.
My other issue is that there are so many doctors on their list as contracted when they are not. I chose this insurance to have an EPO and for the nearby specialists. Thankfully my surgeon is contracted with them for now.

I had a knee injection for my arthritis in Dec 2023 and the EOB stated I only owed approx 150.00 So with that knowledge I scheduled another visit 6 mos late and had no worries (even though I was 3 months from Medicare) and would owe nothing. Only this time they did not pay the injection and I owed 2600.00 and then when I filed a complaint they redid the Dec 2023 EOB and now I owe 4700.00 I made my financial decision based upon a fraudulent EOB and have been severely financially hurt Now I am on Medicare and would not recommend them to anyone

So they reach out to you and tell you to write to review on their review page as if they will help you it takes you to their website which gives you no options but to file a grievance But I already Did stay away from this company They defrauded me by providing an inaccurate EOB so I had a high bill and then had the nerve to go back 10 months and correct the other one so I now owe over 4000.00 No help from them they cover NOTHING

I made the mistake of thinking I could go to urgent care after being stung multiple times by wasps. The urgent care said they could take my insurance, so I saw a nurse. Come to find 3 months later there's not a single urgent care in my city that take this insurance. $400 bill for something I definatly should have stayed home for. Oh well. Fool me once....

Worst provider list
I have worked with Oscar's customer service for a solid month trying to find a provider for my wife to be seen for an annual checkup. With the exception of 2 providers they sent over (each with 1 star reviews) the closest availablity was 9 months out. We had another doctor that we were seeing for orthopedic issues, that Dr dropped his contract with them last month. Stay away from this insurance, the benefits seem great, but you have to be able to see a doctor to use the benefit.

99% of providers on their list are not even in the right city, don't take Oscar anymore or wont accept new patients with Oscar. They actually denied my echo stress test, really? Plus The providers treat you like a second-class citizen when you have Oscar. I cannot wait to talk to her first to choose a new plan and I can't wait till January 1 to use it.

I am also a physician. This company does not pay claims and we will no longer accept it. Most of my colleagues feel the same. All feedback we have heard from patients is negative. The customer and provider support is non existent. No live support… everything is done automated and it sends you in a loop back to where you started. Read the reviews from providers and patients…almost 90% are negative! We’ve sent emails and feedback to the company which is another dead end.

If I could give NEGATIVE stars I would. Oscar stalled multiple imaging tests for over 6 months. When tests came back, my love had stage 4 cancer. Then when the doctor ordered tests to get treatment started, these were also denied. This cancer doubles every 3 months. DO NOT GIVE THEM ANY MONEY.

When I search for a mammogram provider on their website, it only shows providers that DON'T do mammograms. I contacted customer service, and got the same incorrect list of providers that DON'T provide mammograms. When neither the website nor the customer service reps can provide correct information, that is a big problem. I had the same problem last year, having to tell them that the providers they are listing are not mammogram providers, and they obviously haven't corrected anything.

Calling won't do any good, because their phone support has such poor quality and cuts out constantly. Obviously, the phone reps are in a third world country and Oscar isn't willing to invest in high quality phone service. Customer service reps are very difficult to understand, even for a young person with good hearing. There is no way that elderly people or those with hearing issues would be able to understand a word they say.

The customer service rep told me I needed "radiology providers" rather than "mammogram" providers, but the list she provided me again included many providers that do not do mammograms, only other radiology. I was able to find my mammogram provider on the list, but still was provided with a lot of false information, since the majority on the list were not mammogram providers.

I would give it a 0 star if it was available.Stay away from this company.They are total scam artists.Take your money and don't deliver on services.Cancel your policy claim.They didn't receive your direct deposit payment just because they don't want to pay the medical claims. They canceled my policy and refused to pay for simple blood lab work. When I contacted them and tried to reinstate it, they said they couldn't reinstate it because I didn't have reasons to re enrolled.Yeah well getting canceled is a pretty big reason to be able to re-enroll. I feel.
Lucky that I'm no longer covered by them because when they keep doing this to insurers.At some point in time, the company is going to fail and everybody.That has coverage is going to lose coverage.

Worst experience I have had with an HMO. I got prostate cancer, which was discovered by tissue sample when doctor did TURP. MRI confirmed suspicious lesion. So doctor then ordered a fusion MRI, which was clearly authorized by guidelines. Then Oscar denied payment without telling me why. I am now in the process of appealing denial. Impossible to speak to live person.

This insurance is terrible. Almost every provider on their directory has incorrect contact info and addresses. Oscar is very difficult to contact. Their "virtual PCP's" have zero availability. They contract out their mental health and other specialties to other companies...so trying to find a provider in one of these fields sends you down a rabbit hole of many other 3rd party websites. Can't wait to drop this coverage

Disappointed a CT was denied after a prior US and CT shows so many problems 4 years ago .
This is possibly why my PH has been spiking and UTI are chronic so do they prefer I die to save them money ??
I became a commodity but I'm HUMAN

It's one of the worst insurance I ever dealt with. They make you lost in finding a doctor until you give up and dont want to see a doctor. I wanted to see a specialist and I visited 2 different doctors and they told me they are not members any more. and each appointment made me wait 30 days. This is a scam, not an insurance

I never signed up for the Oscar Healthcare & now my Dr. is or Oscar is making me pay a 30.00 bill & I called my #1health care insurance which is Care Source & I'm very happy with them. I'm a diabetic & I need my metformin daily & I'm not getting my 90 day supply any more & I never asked 2 b changed healthcare from anyone. I've never heard of this Oscar Healthcare company & they don't sound good & so far I don't like them & don't want them as a healthy care!!!!!!!!!!!

I would like to express my complete dissatisfaction with Oscar Heath Insurance. They are completely disregarding the need to resolve a simple problem, such as an invoice that was generated in my husband's name for a consultation at a dermatology clinic that we owe nothing to! We have been trying to resolve this for over a year, with many complaints and with all the documents we have proving that we are up to date with the payment of invoices and also with the amount we paid on the day of the consultation. We have been clients for 4 years. The dermatology clinic claims that Oscar did not pay what he should have and therefore my husband's name is in a bad situation because of Oscar's lack of attitude to resolve this problem. I am completely dissatisfied. I do not recommend them to anyone and I still see a lack of professionalism and respect towards us as clients.

I’m a physician who has been trying to care for a pregnant patient with this insurance. It’s been a total nightmare. I will never accept another patient with this insurance because of this experience. I feel terrible for patient. My staff has spent numerous hours attempting to get problem resolved. Support is not there. No one can resolve problem or provide solution which allows patient to get care. Multiple calls made and they were never able to resolve or see prior history of steps taken. Terrible insurance company.

I was enrolled in coverage through them for over a year. I went to a doctor in-network. The doctor heard my symptoms and prescribed that we should run some tests. The tests get sent to the lab, and Oscar denies my claim. They say that the code that the doctor used to order the tests was not covered by my plan. They repeatedly denied, never paid for my healthcare, and saddled me with the $600+ lab test bill. I literally tried to get healthcare one single time and they refused to pay for anything.
Do not use this company.

DO NOT USE THEM!!!! Can’t find a doctor who will take them. They don’t cover what they say. I wouldn’t pay 0ne cent for this trash.

Due to a representative at Oscars Insurance providing incorrect information, I ended up paying taxes twice, amounting to $1300—money I couldn't afford. I asked the representative if I would still have to pay if my income exceeded the $35,000 limit required by the insurance. He assured me not to worry, so I earned more than the limit during my first year with Oscars Insurance, resulting in me paying $1300.

Two years later, I canceled my account through the APP before exceeding my income limit. However, at the end of the year, when I filed my income taxes, it showed that I had gone over the $35,000 limit for the insurance to be free. Consequently, I owe another $1300 this year, which I cannot afford. This happened because representatives in the company did not cancel my account when I had canceled it earlier through the app, before exceeding the $35,000 limit. This experience has shown me that Oscars Insurance is a very unprofessional company where representatives do not know what they are doing. It is a horrible company.